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Whitchurch Station

Station Road, Whitchurch, Hampshire, RG28 7ER

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Whitchurch.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 280cm (11ft 10in x 9ft 2in).
    • The nearest designated bay is 1m (3ft 3in) from the ticket office entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is block paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Ticket Office Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 114cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 146cm (4ft 9in).
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Access Point (Platform 2 Entrance)

  • Access Point View
    • This information is for the access point located at the side of the venue.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens towards you (pull).
    • The gate is permanently held open.
    • The width of the gap is 140cm.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Access Point (Car Park Entrance – Platform 2)

  • Access Point View
    • This information is for the access point located to the rear of the car park.
    • There is an information board/map at this access point.
    • There is stepped access at this access point.
    • There is a gate which opens towards you (pull).
    • The gate is permanently held open.
    • The width of the gap is 125cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Reception (Ticket Office)

  • The reception desk is 4m (13ft 1in) from the ticket office entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.

Inside Access

  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The lighting levels are varied.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • The station is not staffed between 11.15 - 06.15.
  • There is a ticket office.
  • The ticket office is located at the front of the station.
  • The train companies operating from within this station are South West Trains.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Level Change (Footbridge)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to and from the footbridge.
  • There is / are 15+ step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by ramp / slope is / are 2.
  • The platform(s) accessed by steps only is / are 1.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.