You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include a 25m pool, 20m pool, lagoon pool, gym, studio class, a hairdressers, Chiron Beauty, a creche, Chiropractor, 2 Jacuzzi's, steam sauna and a cafe.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 05:45 - 22:00.
• Tuesday 05:45 - 22:00.
• Wednesday 05:45 - 22:00.
• Thursday 05:45 - 22:00.
• Friday 05:45 - 22:00.
• Saturday 08:00 - 20:00.
• Sunday 08:00 - 20:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Basingstoke.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Basingstoke.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 260cm x 550cm (8ft 6in x 18ft 1in).
  • The nearest designated bay is 15m (16yd) from the main entrance.
  • The furthest designated bay is 20m (22yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 175cm (5ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 190cm (6ft 3in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 3m (9ft 10in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music.
• Music is played in the fitness suite.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are varied.

You are on Restaurant Bar Internal (Cafe). Skip to the next section.

Restaurant Bar Internal (Cafe)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 5m (16ft 5in) from the main entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is snacks.

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• Opening Times View
  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 19:00.
  • Wednesday 09:00 - 19:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 19:00.
  • Saturday 09:00 - 19:00.
  • Sunday 09:00 - 19:00.

You are on Swimming Pool (Lagoon Pool). Skip to the next section.

Swimming Pool (Lagoon Pool)

• There is level access from the changing area to the swimming pool.
• There is a ramped entrance into the water.
• There is a wet side chair available.
• There are steps into the swimming pool.
• There is a ladder type entrance into the water.
• The ladder does not have handrails.

You are on Swimming Pool (20m). Skip to the next section.

Swimming Pool (20m)

• There is level access from the changing area to the swimming pool.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • The floor of the pool can be raised and lowered.

You are on Swimming Pool (25m pool). Skip to the next section.

Swimming Pool (25m pool)

• There is level access from the changing area to the swimming pool.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Swimming Pool (Baby Pool). Skip to the next section.

Swimming Pool (Baby Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 2 steps.
• The steps do not have handrails.
• There is not a ladder type entrance into the water.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • There is level access to the fitness suite.
  • Level access is by lift.
• IFI Accredited Fitness Suite View
  • The fitness suite has attained IFI level one.
  • A number of staff have received IFI Mark standard Disability Equality Training.
  • IFI accredited equipment is available.
  • For example: treadmill, upper body ergometer and upper body multi-station.
  • A portable hearing loop is available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (Fitness Suite). Skip to the next section.

Lift (Fitness Suite)

• There is a lift for public use.
• The lift is located behind reception.
• The lift is a platform lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 6m (6yd 1ft) from the main entrance.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet (Male Dry Side). Skip to the next section.

Accessible Toilet (Male Dry Side)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no additional signage on or near the toilet door.
  • The accessible toilet is 15m (16yd) from the main entrance.
  • The accessible toilet is located in the male dry side changing room.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • Floor manoeuvring space is clear in the accessible toilet.
  • The dimensions of the accessible toilet are 190cm x 290cm (6ft 3in x 9ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 210cm (6ft 11in).
  • There is no dropdown rail.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • There is a similar adapted toilet available in the female dry side area.

You are on Accessible Shower (Male Dry Side). Skip to the next section.

Accessible Shower (Male Dry Side)

• Accessible shower facilities are available.
• The showers are located in the adapted toilet.
• The facilities available in the accessible shower are an adjustable shower head and a shower chair.
• There is level access to the services from the shower facilities.

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• Comments View
  • There is a similar adapted shower available in the female dry side area.

You are on Accessible Toilet (20m). Skip to the next section.

Accessible Toilet (20m)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is located next to the 20 metre pool.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • Floor manoeuvring space is clear in the accessible toilet.
  • The dimensions of the accessible toilet are 156cm x 280cm (5ft 1in x 9ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • There are similar adapted toilets next to reception and the 25 metre pool.
  • There is also another similar adapted toilet next to the 20 metre pool with a lateral transfer space on the left.

You are on Accessible Toilet (Wet Side). Skip to the next section.

Accessible Toilet (Wet Side)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 25m (27yd) from the main entrance.
  • The accessible toilet is located in the group changing area.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • Floor manoeuvring space is clear in the accessible toilet.
  • The dimensions of the accessible toilet are 200cm x 220cm (6ft 7in x 7ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 40cm (1ft 4in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is poor.
  • Lighting levels are bright.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing rooms are located in the wet side changing room.
• The accessible changing room is 25m (27yd) from the main entrance.
• The accessible changing room is 8m (26ft 3in) from the swimming pool.
• The accessible changing room is 22m (24yd) from the reception desk.
• The dimensions of the accessible changing room are 190cm x 195cm (6ft 3in x 6ft 5in).
• There is level access to the changing room.

You are on Changing Places (Wet Side). Skip to the next section.

Changing Places (Wet Side)

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• Location and access View
  • The facility is located in the wet side changing room.
  • The facility is approximately 25m (27yd 1ft) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is not a radar key.
  • The key can be obtained from reception.
  • The dimensions of the facility are 215cm x 375cm (7ft 1in x 12ft 4in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by loop.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is not available.
  • It is out of reach (higher than 10cm (4") from the floor).

You are on Accessible Shower (Changing Place). Skip to the next section.

Accessible Shower (Changing Place)

• Accessible shower facilities are available.
• The showers are located in the changing place.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 50cm (1ft 8in).
• Other facilities available are drop down rail on both sides.
• There is level access to the services from the shower facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the standard changing room.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 25m (27yd) from the main entrance.
• The standard changing room is 22m (24yd) from the reception desk.
• The standard changing room is 8m (26ft 3in) from the swimming pool.
• The standard changing rooms are located next to the swimming pools.
• There is level access to the standard changing rooms.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are standard level access shower facilities available.
• The showers are located in the standard changing room.
• There is level access to the services from the shower facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located to the rear of the venue.
• A member of staff trained in BSL skills is not normally on duty.