Access Guide
Introduction
- Services / facilities within the grounds include a 25m pool, 20m pool, lagoon pool, gym, studio class, a hairdressers, Chiron Beauty, a creche, Chiropractor, 2 Jacuzzi's, steam sauna and a cafe.
Opening Times
- Monday 05:45 - 22:00.
- Tuesday 05:45 - 22:00.
- Wednesday 05:45 - 22:00.
- Thursday 05:45 - 22:00.
- Friday 05:45 - 22:00.
- Saturday 08:00 - 20:00.
- Sunday 08:00 - 20:00.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Basingstoke.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Basingstoke.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 260cm x 550cm (8ft 6in x 18ft 1in).
- The nearest designated bay is 15m (16yd) from the main entrance.
- The furthest designated bay is 20m (22yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 175cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 190cm.
-
Ramp/Slope
View
- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
Reception
- The reception desk is 3m (9ft 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Eating and Drinking (Café)
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
-
Opening Times
View
- Monday 09:00 - 19:00.
- Tuesday 09:00 - 19:00.
- Wednesday 09:00 - 19:00.
- Thursday 09:00 - 19:00.
- Friday 09:00 - 19:00.
- Saturday 09:00 - 19:00.
- Sunday 09:00 - 19:00.
Swimming Pool (Lagoon Pool)
- There is level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is a wet side chair available.
- There are steps into the swimming pool.
- There is a ladder type entrance into the water.
- The ladder does not have handrails.
Swimming Pool (20m)
- There is level access from the changing area to the swimming pool.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
-
Comments
View
- The floor of the pool can be raised and lowered.
Swimming Pool (25m pool)
- There is level access from the changing area to the swimming pool.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Swimming Pool (Baby Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 2 steps.
- The steps do not have handrails.
- There is not a ladder type entrance into the water.
Fitness Suite
-
Access to Fitness Suite
View
- The fitness suite is located on the first floor.
- There is level access to the fitness suite.
- Level access is by lift.
-
IFI Accredited Fitness Suite
View
- The fitness suite has attained IFI level one.
- A number of staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: treadmill, upper body ergometer and upper body multi-station.
- A portable hearing loop is available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift (Fitness Suite)
- There is a lift for public use.
- The lift is located behind reception.
- The lift is a platform lift.
- The floors which are accessible by this lift are G and 1.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- The clear door width is 88cm (2ft 11in).
- The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet (Male Dry Side)
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 15m (16yd) from the main entrance.
- The accessible toilet is located in the male dry side changing room.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 190cm x 290cm (6ft 3in x 9ft 6in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 210cm (6ft 11in).
- There is no dropdown rail.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
-
Comments
View
- There is a similar adapted toilet available in the female dry side area.
Accessible Shower (Male Dry Side)
- Accessible shower facilities are available.
- The showers are located in the adapted toilet.
- The facilities available in the accessible shower are an adjustable shower head and a shower chair.
- There is level access to the services from the shower facilities.
-
Comments
View
- There is a similar adapted shower available in the female dry side area.
Accessible Toilet (20m)
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is located next to the 20 metre pool.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 156cm x 280cm (5ft 1in x 9ft 2in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
-
Comments
View
- There are similar adapted toilets next to reception and the 25 metre pool.
- There is also another similar adapted toilet next to the 20 metre pool with a lateral transfer space on the left.
Accessible Toilet (Wet Side)
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 25m (27yd) from the main entrance.
- The accessible toilet is located in the group changing area.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 200cm x 220cm (6ft 7in x 7ft 3in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 40cm (1ft 4in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is poor.
- Lighting levels are bright.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing rooms are located in the wet side changing room.
- The accessible changing room is 25m (27yd) from the main entrance.
- The accessible changing room is 8m (26ft 3in) from the swimming pool.
- The accessible changing room is 22m (24yd) from the reception desk.
- The dimensions of the accessible changing room are 190cm x 195cm (6ft 3in x 6ft 5in).
- There is level access to the changing room.
Changing Places (Wet Side)
-
Location and access
View
- The facility is located in the wet side changing room.
- The facility is approximately 25m (27yd 1ft) from the main entrance.
- There is level access to the facility.
-
Dimensions and features
View
- You do need a key for the facility.
- It is not a radar key.
- The key can be obtained from reception.
- The dimensions of the facility are 215cm x 375cm (7ft 1in x 12ft 4in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 190cm (6ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by loop.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is not available.
- It is out of reach (higher than 10cm (4") from the floor).
Accessible Shower (Changing Place)
- Accessible shower facilities are available.
- The showers are located in the changing place.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available are drop down rail on both sides.
- There is level access to the services from the shower facilities.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located in the standard changing room.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 25m (27yd) from the main entrance.
- The standard changing room is 22m (24yd) from the reception desk.
- The standard changing room is 8m (26ft 3in) from the swimming pool.
- The standard changing rooms are located next to the swimming pools.
- There is level access to the standard changing rooms.
Standard Shower
- There are standard level access shower facilities available.
- The showers are located in the standard changing room.
- There is level access to the services from the shower facilities.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the rear of the venue.
- A member of staff trained in BSL skills is not normally on duty.