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Basingstoke Community Transport

Chute House, Church Street, Basingstoke, Hampshire, RG21 7QT

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Access Guide

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Introduction

  • There are 13 fully accessible minibuses. There are 7 minibuses with front access electric plug doors, 3 are front access doors (not electric) and the remaining 3 are side sliding door access.
  • The vehicles have two lighting settings, low (for night travel) and bright (for dis-embarking).
  • There are also three cars, two of which have wheelchair access.
  • All drivers are trained fully for accessible wheelchair use.
  • Transport is to any UK mainland location.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Basingstoke.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Basingstoke.

Outside Access (Bus Entrance v2)

  • Entrance View
    • This information is for the entrance located at the side of the bus.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) by sliding.
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm.
  • Step(s) View
    • The step(s) is/are located at the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are easy to grip.

Lift (Bus Entrance)

  • There is a lift for public use.
  • The lift is located at the rear of the bus.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 85cm x 135cm (2ft 9in x 4ft 5in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lighting level in the lift is bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.