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Melrose Community Centre

Abbey Road, Basingstoke, Hampshire, RG24 9ES

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Access Guide

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Introduction

  • Services / facilities within the building include an events hall and other rooms for regular or occasional hire, a fully equipped kitchen and kitchenette, and community cafĂ© (open every Thursday 09:30 - 11:30).

Opening Times

  • Opening times for the venue vary according to bookings/events taking place.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Basingstoke.
  • Comments View
    • The Abbey Road shops bus stops are served by Stagecoach routes 4 and 5.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Abbey Road Car Park.
    • The car park is located off Abbey Road, by the local shops and Post Office.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are three clearly marked Blue Badge bays in the car park.
    • The Blue Badge bays are 227cm x 470cm, with hatching at the sides.
    • A wheelchair user may require help as there is a short steep slope from the car park to the pavement, at the dropped kerb, as shown in photograph 3.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 125cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 197cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a door release button when exiting. The door release button is 123cm high.
      There is a gate before the entrance, which opens away from you (push) to an open width of 100cm.
      Before the entrance doorway there is a fenced off soft-surface play area with bench seating.

Reception

  • The desk/counter is 6m (6yd 1ft) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are not trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • This venue does play background music.
  • Music is played depending on the events.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • The main hall is at the rear of the venue. There is a fixed hearing loop in the main hall.
      There is an additional smaller hall immediately to the right of the main entrance.

Kitchen

  • There is a kitchen available for hire during specific events. The entrance to the kitchen is 20m from the main entrance.
    The kitchen door opens away from you (push). The door may be difficult to open and is 85cm wide.
    There are worktops with a surface height 89cm and hob and oven controls which are 150cm high.
    There are washing machine and dishwasher controls which are 75cm high.
    The washing up sink features a lever mixer tap. There is an additional wash basin which is 84cm high with a lever mixer tap.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
    • This accessible toilet is located past reception, on the right.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 205cm x 205cm (6ft 9in x 6ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 115cm (3ft 9in).
    • There are dropdown rails on both sides of the toilet.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 80cm (2ft 7in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located past reception and to the right.
    • The female and male toilets are approximately 12m (13yd 4in) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are good.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.