Access Guide

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Access To

The Lower Concourse is located directly ahead after the main entrance to the North Site main building.
View information on North Site (opens new tab) .
The distance from the barriers at the main entrance is 3m.
The most accessible route has step-free level access.
There is step-free access via ramp into the area.
The ramp has a steep gradient.
The ramp is between 75cm and 150cm wide with handrails on both sides.
The ramp bypasses the steps.
There are 5 steps with handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails extend horizontally beyond the first and last step.
The steps are clearly marked.
The height of the steps is not between 15cm and 18cm.
The height of the highest step is 14cm.
The depth of the steps is between 30cm and 45cm.
There are additional entrances into the Lower Concourse internally from A and B Blocks.
There are double manual doors which open towards you.
The width of the openings is 142cm.
The doors have a low visual contrast.

The Lower Concourse seating area and events space is located immediately after the ramp into the area.
Services available in this area include: the Student Services counter and office, and a Refreshments counter.
There is step-free level access throughout the area.
There is room for a wheelchair user to manoeuvre (150cm x 150cm).
The walls and floor have a high visual contrast.
Seating available in this area includes: chairs without armrests and benches.
Furniture available in this area includes: tables.
Some seating is fixed.
There is not a hearing assistance system.
There may be background noise in this area.
Lighting levels vary due to the size of the space.
The Lower Concourse was in a state of refurbishment at the time of survey (April 2026).

The room is located on the left after the slope into the Lower Concourse.
The distance from the Lower Concourse entrance is 18m.
The most accessible route to the room has a steep ramp or slope.
There is written text and numbered signage on or near the door.
There is step-free level access into the room.
There is a single manual door with a high visual contrast.
The door opens away from you.
The width of the opening is 78cm.
There is step-free level access throughout the room.
Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
There is not space for an assistance dog to rest.
The walls and floor have a high visual contrast.
Seating available in the room includes: chairs with armrests and chairs without armrests.
Furniture available in the room includes: desks.
The desks are fixed.
The surface heights are suitable for wheelchair users.
The clear underside space of the surfaces is suitable for wheelchair users.
There is not a hearing assistance system.
There is no (or very little) background noise in this room.
Lighting levels were even at the time of the survey.

Location and Access View
- The Refreshments counter is located off to the side of the main Lower Concourse hall.
- The most accessible route has a steep ramp or slope.
- There is step-free level access into this area.
Service View
- This area has a counter where food and drink can be ordered.
- Full table service is not available.
- Menus are wall-mounted.
- The following are available: takeaway cups.
- There is not a hearing assistance system.
Order and Payment View
- The service counter was surveyed.
- The counter is located on the left-hand side of the area.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
Seating Area View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and benches.
- Furniture available in this area includes: tables.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- The Lower Concourse was in a state of refurbishment at the time of survey (April 2026).