You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a Museum, an Art Gallery and a Gift Shop.
• Services / facilities within the grounds include a Garden, the Rural Heritage Centre and the Pilgrims Gallery.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Retford.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 16:45.
• Tuesday 10:00 - 16:45.
• Wednesday 10:00 - 16:45.
• Thursday 10:00 - 16:45.
• Friday 10:00 - 16:45.
• Saturday 10:00 - 16:45.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Chapelgate Long Stay Car Park.
  • The car park is located off Chapelgate.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located on Beardsall's Row.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Grove Street.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The on-street Blue Badge bays and standard parking bays are marked widthway only.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

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• Entrance View
  • This information is for the entrance located at the right side of the museum.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 92cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located on the pathway leading to the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • This entrance is located to right side of the museum, through the arch to the right. (Photograph 1).
  • The width of the arch is 200cm.
  • The path narrows to 93cm just past the arch. (Photograph 2).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 142cm.
• Step(s) View
  • The step(s) is/are located in front of the first door.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is a double gate to enter the museum grounds. (Photograph 1).
  • The gate is permanently held open
  • The gate width is 207cm.

You are on Entrance (Gift Shop and Reception). Skip to the next section.

Entrance (Gift Shop and Reception)

• This information is for the entrance located on the ground floor, at the front of the building.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 102cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 10m (10yd 2ft) from the accessible entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are good.
• There is not a hearing assistance system.

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• Comments View
  • The reception desk is located within the gift shop on the ground floor, at the front of the museum.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played at some of the exhibits.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Only the ground floor is accessible to a wheelchair user or motorised scooter user as there is no lift to access the first floor.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Braille signage for exhibits is not available.
• The availability of Braille signage does not depend on exhibition.
• Touch tours are not available.
• The availability of touch tours does not depend on exhibition.
• Video tours are not available.
• There is a hearing assistance system.
• The hearing assistance system is a portable loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The hearing assistance system was not tested at the time of the survey.
• There is not a wheelchair to borrow.

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• Comments View
  • The museum is free for all users.
  • The museum is located throughout different rooms of the building.
  • There are doors to enter the rooms.
  • Doors are all permanently held open.
  • The doors have varying widths. (See photograph 1 as an example).
  • The narrowest door is 102cm wide.
  • The first floor of the museum is accessed by stairs and is not accessible to a wheelchair user.

You are on Counter (Gift Shop). Skip to the next section.

Counter (Gift Shop)

• The counter is 11m (12yd 1in) from the accessible entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 90cm (2ft 11in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are good.

You are on Gift Shop. Skip to the next section.

Gift Shop

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• Comments View
  • The gift shop is located on the ground floor, at the front of the building.
  • There is level access to the gift shop.
  • There is not a 150cm by 150cm turning space for a wheelchair user.
  • Seating is not available in the gift shop but can be requested.
  • The flooring in the gift shop is carpet.
  • There are shelves containing the gift shop stock.
  • The lowest shelf is 31cm high.
  • The highest shelf is 177cm high.
• Comments View
  • The gift shop is located on the ground floor, at the front of the building.
  • There is level access to the gift shop.
  • There is not a 150cm by 150cm turning space for a wheelchair user.
  • Seating is not available in the gift shop but can be requested.
  • The flooring in the gift shop is carpet.
  • There are shelves containing the gift shop stock.
  • The lowest shelf is 31cm high.
  • The highest shelf is 177cm high.

You are on Entrance (Garden). Skip to the next section.

Entrance (Garden)

• This information is for the entrance located on the ground floor, at the rear left of the museum.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 73cm.

You are on Garden. Skip to the next section.

Garden

• The garden is at the rear of the museum. (Photographs 1 and 2).
• The garden consists of gravel paths. (Photograph 3).
• Some paths are narrow, less than 75cm in width. (Photograph 4).
• The paths have some easy and some steep slopes. (Photographs 5 and 6).
• There are some grass areas in the garden.
• The grass areas have uneven surfaces. (Photographs 7 and 8).
• There is a covered area to provide weather protection at the front of the garden, just past the entrance from the museum.
• There are picnic benches and standard tables. (Photographs 9 to11.)
• The chairs at the standard tables do have armrests.
• The standard tables are 68cm high to the underside.
• There is a bench seat with armrests. (Photograph 12).

You are on Entrance (Rural Heritage Centre). Skip to the next section.

Entrance (Rural Heritage Centre)

• This information is for the entrance located on the path at the rear left of the garden.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 114cm.

You are on Rural Heritage Centre. Skip to the next section.

Rural Heritage Centre

• The Rural Heritage Centre is located to the rear left of the garden.
• The flooring in the Rural Heritage Centre is concrete.
• There is level access throughout the Rural Heritage Centre.
• There is ample room for a wheelchair user to manoeuvre.
• There is seating.
• Some seating does have armrests.

You are on Outside Access (Pilgrims Gallery). Skip to the next section.

Outside Access (Pilgrims Gallery)

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• Entrance View
  • This information is for the entrance located opposite the accessible entrance.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are single width.
  • The width of the door opening is 97cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Pilgrims Gallery. Skip to the next section.

Pilgrims Gallery

• This area is located at the rear of the building.
  
• There is room for a wheelchair user to manoeuvre and there is level access throughout.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are all museum exhibits on the first floor.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the accessible entrance.
  • This accessible toilet is located on the ground floor, at the rear left of the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 147cm x 222cm (4ft 10in x 7ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 71cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 124cm (4ft 1in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 119cm (3ft 11in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet cubicle.
  • The height of the baby change table once extended is 86cm (2ft 10in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground floor to the left as you enter via the accessible entrance.
  • The female and male toilets are approximately 5m (5yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Comments View
  • The female standard toilet has a drop down rail to the left of the toilet.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the garden area to the rear of the museum.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.