You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Retford.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times.
• Opening times for the venue vary according to bookings/events taking place.

You are on Parking (Union Street). Skip to the next section.

Parking (Union Street)

• The venue does have its own parking facilities.
• The car park is located to the rear of the building, its entrance being in Union Street.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) is/are clearly marked.
• There is/are 1 designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 210cm x 470cm (6ft 11in x 15ft 5in).
• There is not a 120cm hatched zone around the Blue Badge parking bay(s).
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• Clearly marked/signposted parent and child parking bays are not available.
• All parking spaces are provided on a first come first served basis.
• There are not parking charges for the car park.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are uneven surfaces.
• The entrance is clearly visible from the car park.
• The surface on the approach to the entrance is tarmac.
• There is not a road to cross between the car park and the entrance.
• There is no tactile paving on dropped kerbs between the car park and the entrance.
• There is not a/are not clearly marked drop-off point(s).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the Church on Grove Street.
• The entrance area/door is not clearly signed.
• There is stepped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 150cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are light.
• The width of the door opening is 93cm.
• There is not a door release button when exiting.
• The step(s) is/are located at the front of the Church.
• There is/are 6 step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 18cm.
• The going of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are in the centre.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.

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• Comments View
  • Both the outer and inner doors are one of identical pairs.

You are on Outside Access (Union Street). Skip to the next section.

Outside Access (Union Street)

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• Entrance View
  • This information is for the entrance located in the venue car park (Union Street entrance).
  • The entrance area/door is clearly signed.
  • This entrance sign says 'The Albert Hall. The Rockley Room. The Chapelgate Hall.'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 105cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a door release button when exiting.
  • The height of the door release button is 105cm (3ft 5in) .
• Ramp/Slope View
  • The ramp/slope is located to the left of the entrance.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 125cm (4ft 1in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Outside Access (External Access to Albert Hall and Chapelgate Hall). Skip to the next section.

Outside Access (External Access to Albert Hall and Chapelgate Hall)

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• Entrance View
  • This information is for the entrance located in the Union Street Car Park.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The bell/buzzer is in a suitable position to allow wheelchair users to gain access.
  • The height of the bell/buzzer is 95cm (3ft 1in) .
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 128cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 20/11/2025.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are good.

You are on Generic (Porch). Skip to the next section.

Generic (Porch)

• This room leads from the main entrance.
• There is a large meeting table available with a height of 76 cm and chairs without armrests of 47cm.
• There is manoeuvring room for wheelchair users.
• The room is used for Church meetings and local user groups.

You are on Generic (Main Church Ground Floor). Skip to the next section.

Generic (Main Church Ground Floor)

• The main body of the church is accessed by the two doors located in the porch area.
• The central walkways are 90cm wide.
• The side walkways are 60cm wide.
• The pews are 45cm wide.

You are on Generic (Albert Hall). Skip to the next section.

Generic (Albert Hall)

• The Albert Hall is located in the extension accessed via the Union Street entrance.
• It is accessed by double doors which are 150cm wide, which open towards you (pull) and may be difficult to open.
• Furniture includes a table with a height of 76 cm.
• There is manoeuvring room for wheelchair users.
• There is a portable hearing loop available.
• This hall is available for hire. Please contact the Church for more information.

You are on Generic (Chapelgate Hall). Skip to the next section.

Generic (Chapelgate Hall)

• The Chapelgate Hall is in the extension accessed via the Union Street entrance.
• It is accessed by double doors which are 150cm wide, which open towards you (pull), and may be difficult to open.
• Furniture includes a table with a height of 72cm.
• There is manoeuvring room for wheelchair users.
• The Hearing Loop was tested as working on 15/06/2022.
• The hall is available for hire. Please contact the Church for information.

You are on Step(s) (First Floor Gallery). Skip to the next section.

Step(s) (First Floor Gallery)

• There is a/are step(s) located to the far left of the porch on entering the Church.
• The step(s) is/are used to access the first floor gallery.
• There is/are 25 step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 18cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do not cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are low.

You are on Generic (First Floor Gallery). Skip to the next section.

Generic (First Floor Gallery)

• The gallery is accessed by a set of double doors which open towards you (pull), may be heavy, and are 130cm wide.
• There are 16 steps which are 16cm high.
• The pews are 45cm wide.
• There is no suitable access for a wheelchair user.

You are on Toilet with Adaptations (Albert Hall/Chapelgate Hall - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Albert Hall/Chapelgate Hall - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the extension accessed via the Union Street entrance.
  • This accessible toilet is approximately 25m (82ft) from the Union Street entrance.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • The toilet is for the sole use of disabled people.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • There is a high visual contrast between the external door and wall.
  • The door opens outwards.
  • The door may be difficult to open.
  • The width of the accessible toilet opening is 88cm (2ft 10in).
  • There is a high visual contrast between the internal door and wall.
  • The door has a horizontal grab rail.
  • There is a high visual contrast between the horizontal grab rail and internal door.
• Toilet Features View
  • The dimensions of the accessible toilet are 160cm x 120cm (5ft 2in x 3ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 115cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 7in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a low visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • There is an emergency alarm .
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 47cm (1ft 6in).
  • There is a low visual contrast between the toilet seat and pan.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 1in).
  • There is a low visual contrast between the toilet roll holder and the wall.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • There is a low visual contrast between the wash basin wall-mounted grab rail(s) and wall.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 81cm .
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 92cm (3ft 0in).
  • There is a medium visual contrast between the towel dispenser and the wall.
  • There is not a hand dryer.

You are on Toilet with Adaptations (Gallery Stairs Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Gallery Stairs Ground Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the left through the door signposted Gallery Toilets.
  • This accessible toilet is approximately 45m (147ft) from the Union Street entrance.
  • There is step-free access into the accessible toilet.
  • This is a female toilet.
  • The toilet is not for the sole use of disabled people.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • There is a high visual contrast between the external door and wall.
  • The door may be difficult to open.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 67cm (2ft 2in).
  • There is a high visual contrast between the internal door and wall.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 140cm x 180cm (4ft 7in x 5ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 146cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 77cm (2ft 6in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • There is a low visual contrast between the dropdown rail(s) and wall.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a low visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a medium visual contrast between the walls and floor.
  • There is not an emergency alarm .
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 148cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 45cm (1ft 5in).
  • There is a low visual contrast between the toilet seat and pan.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a low visual contrast between the toilet roll holder and the wall.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 86cm (2ft 9in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • The soap dispenser cannot be reached from seated on the toilet.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 103cm (3ft 4in).
  • There is a low visual contrast between the towel dispenser and the wall.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Gallery Stairs - Ground). Skip to the next section.

Standard Toilet(s) (Gallery Stairs - Ground)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located on the left through the door signposted Gallery Toilets.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 8m from the main entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 88cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located through a single door with the pulpit to the right, turn right along a corridor, the toilets are on the left.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 40m from the main entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is medium.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 100cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The male toilet is located through a single door with the pulpit to the right, turn right along a corridor, the toilets are on the left.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 41m from the main entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is medium.
  • There is pictorial signage on or near the toilet door.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Albert Hall/Chapelgate Hall). Skip to the next section.

Standard Toilet(s) (Albert Hall/Chapelgate Hall)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located in the extension accessed via the Union Street entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 65m from the main entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a horizontal wall mounted rail(s) on the left as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.