You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include A bus station and a bus station terminal building.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Retford.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is New Street Long Stay Car Park.
  • The car park is located on New Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Comments View
  • Photographs 1 to 4 show New Street long stay car park.

You are on Access Point (New Street Car Park). Skip to the next section.

Access Point (New Street Car Park)

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• Access Point View
  • This information is for the access point located leading from New Street car park.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • There is no gate at this access point.
  • There is a dropped kerb leading from the car park to the pavement that leads to the bus station. (Photograph 4). The dropped kerb does not have tactile paving.

You are on Outside Access (Terminal Entrance Right Side). Skip to the next section.

Outside Access (Terminal Entrance Right Side)

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• Entrance View
  • This information is for the entrance located at the right side of the terminal building, leading from Birdsall Row.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 112cm.
• Ramp/Slope View
  • The ramp/slope is located on the path just before the entrance.
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Terminal Entrance Left Side). Skip to the next section.

Outside Access (Terminal Entrance Left Side)

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• Entrance View
  • This information is for the entrance located at the left side of the terminal as you face it.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 151cm.

You are on Entrance (Terminal Departure Bay C). Skip to the next section.

Entrance (Terminal Departure Bay C)

• This information is for the entrance located within the bus station terminal, leading to the bus bays.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 120cm.
• Comments View
  • There are 8 similar departure entrances to the buses' which are labelled A to H.
  • The exit surveyed was exit C.
  • These entrances are locked until your bus arrives.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 1 member(s) of staff on duty.
• The station is not staffed between 16:30 to 07:00.
• There is not an office to obtain help (other than the ticket office).
• There is a ticket office / travel centre.
• The ticket office / travel centre is located in the terminal building, to the right as you enter via the terminal building left side entrance.
• The ticket office / travel centre is 2m (2yd 7in) from the left side entrance.
• There are 8 stands / bays.
• The stands which have level access are 8.
• Announcements are visual.
• The bus companies operating within this station are Stagecoach.
• There is not a taxi rank at the station.
• There is not a wheelchair to borrow.

You are on Terminal Building and Information Office. Skip to the next section.

Terminal Building and Information Office

• The terminal building is located at the front of the bus stands.
• There is level access throughout the terminal building.
• There is ample room for a wheelchair user within the terminal building.
• The flooring is tiled.
• Some flooring has a shiny surface.
• There are some bold repeating patterns that could be mistaken for steps.
• There are 8 bays to access the buses.
• There is bench seating with armrests located throughout the terminal building.
• There are overhead and wall mounted information boards throughout the terminal building.
• The information Office is located to the left as you enter via the Terminal Entrance - Left Side.
• There is a door to enter the Information Office.
• The door opens away from you (push).
• The door is heavy.
• The door is 86cm wide.
• There is not adequate space for a wheelchair user to turn within the Information Office.
• There is an Information desk at a height of 76cm.
• There is a knee recess at the information desk.
• There is no seating within the Information Office.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located In the bus station terminal building.
• The parent and baby room is approximately 15m from the either terminal entrance.
• There is step-free access to the parent and baby room.
• Staff do need to be notified for use of the room.
• There is Braille, tactile, pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 90cm (2ft 11in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 79cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Accessible Toilet (Right-Hand Transfer). Skip to the next section.

Accessible Toilet (Right-Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the terminal entrances.
  • This accessible toilet is located against the rear wall of the terminal building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the Information Office.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 174cm x 214cm (5ft 9in x 7ft).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 135cm (4ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 116cm (3ft 10in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the terminal building, against the far wall.
  • The female and male toilets are approximately 15m (16yd 1ft) from the either terminal building entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.