Skip to main content
The new name for DisabledGo

Retford Library

17 Churchgate, Retford, Nottinghamshire, DN22 6PE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Retford.

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 18:00.
  • Friday 09:00 - 18:00.
  • Saturday 09:00 - 15:30.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Blue Badge holders can park for free in designated Blue Badge bays but must pay the normal parking charges if parking within standard parking bays.
    • The car park is located on Churchgate.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 234cm x 500cm (7ft 8in x 16ft 5in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the Churchgate pedestrian exit.
    • The furthest Blue Badge bay is 80m (87yd 1ft) from the Churchgate pedestrian exit.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Payment machines are located throughout the car park.
    • The height range of the payment machines is between 98cm and 145cm.

Outside Access

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Denman Public Library'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The bell/buzzer is in a suitable position to allow wheelchair users to gain access.
  • The height of the bell/buzzer is 137cm (4ft 6in).
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 145cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 105cm.
  • There is not a door release button when exiting.
  • The ramp/slope is located in between the two entrance doors.
  • There is a slope with a very easy incline.
  • The lighting levels at the ramp/slope are good.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 06/09/2023.
  • The hearing assistance system was working at the time of testing.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • The heights of the tables in the library vary from 40cm to 70cm.
    • There are chairs with and without armrests.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Accessible software includes Zoomtext.
  • Auxiliary aids are not available for computer users.

Level Change (Extension Corridor)

  • There is a ramp/slope located on the Ground Floor.
  • The ramp/slope is used to access the ground floor extension - this is located approximately 20m straight ahead of you on entering the library.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 102cm (3ft 4in).
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) located next to the ramp.
  • The step(s) is/are used to access the extension corridor.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Extension Meeting Room

  • The room is located at the end of the corridor joining the main building and the extension.
  • The room is accessed by double doors which open towards you (pull), are 180cm wide, and may be heavy to open.
  • There is room for a wheelchair user to manoeuvre.
  • Furniture includes:-
  • Meeting table with a height of 72cm.
  • Chairs without armrests (46cm height).

Accessible Toilet(s) (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • This accessible toilet is located to the right on entering and then straight ahead and through a set of part glazed double doors, the toilet is on the right.
  • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • The toilet is for the use of disabled people and also those needing baby changing facilities.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from a member of staff on Reception.
  • There is written text signage on or near the toilet door.
  • There is a high colour contrast between the external door and wall.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 98cm.
  • There is a low colour contrast between the internal door and wall.
  • The door has a horizontal grab rail.
  • There is a high colour contrast between the horizontal grab rail and internal door.
  • The dimensions of the accessible toilet are 240cm x 349cm (7ft 10in x 11ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 185cm (6ft 1in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is not a mirror.
  • Additional Fixtures View
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a high colour contrast between the toilet seat and pan.
    • There is not a toilet roll holder.
    • The toilet roll holder is on the dropdown rail.
    • The toilet roll holder can be reached from seated on the toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • There is a high colour contrast between the wash basin wall-mounted grab rail(s) and wall.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 113cm (3ft 8in).
    • There is a low colour contrast between the towel dispenser and the wall.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 76cm.

Accessible Toilet(s) (Left Hand Transfer - Extension)

  • There is an/are accessible toilet(s) available.
  • This accessible toilet is located in the extension corridor.
  • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
  • There is ramped/sloped or stepped access into the accessible toilet.
  • This is a male toilet.
  • The toilet is not for the sole use of disabled people.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from a member of staff at Reception, but only for users of the Extension Meeting Room.
  • There is pictorial signage on or near the toilet door.
  • There is a high colour contrast between the external door and wall.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 90cm.
  • There is a low colour contrast between the internal door and wall.
  • The door has a horizontal grab rail.
  • There is a high colour contrast between the horizontal grab rail and internal door.
  • The dimensions of the accessible toilet are 180cm x 370cm (5ft 11in x 12ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are not available in the toilet.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • Additional Fixtures View
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a low colour contrast between the toilet seat and pan.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 94cm (3ft 1in).
    • There is a high colour contrast between the toilet roll holder and the wall.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • There is a high colour contrast between the wash basin wall-mounted grab rail(s) and wall.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 88cm (2ft 11in).
    • There is a high colour contrast between the hand dryer and the wall.
  • Comments View
    • This toilet is only available for users of the extension meeting room.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are not located on the shop floor/in a public area.
  • The stairs are located turning right on entering and then straight ahead and then through a set of part glazed double doors.
  • The stairs are approximately 15m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, heavy, double doors to enter the stairwell on the ground floor.
  • The floors which are accessible by stairs are First.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.

First Floor Meeting Room 2

  • The Room is located at the top of the stairs on the first floor.
  • The room is accessed by a single door which opens away from you (push), is 90cm wide, and may be heavy to open.
  • There is room for a wheelchair user to manoeuvre.
  • Furniture includes:-
  • Tables with heights of 74cm and 44cm.
  • Desks with heights of 73cm.
  • Chairs with heights of 39cm with armrests and 48cm without armrests.

Outdoor Decking

  • The outdoor decking is at the rear of the library and the doors to access the decking are double and open away from you.
  • These doors are 138cnm wide and open easily.
  • There are tables and chairs without armrests in this area.

Additional Info

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.