You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include A town hall with meeting rooms and chambers.
• Town Hall Council Services, Citizens Advice Bureau and Police Station link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Retford.

You are on Opening Times (Town Hall). Skip to the next section.

Opening Times (Town Hall)

• Opening times for the venue vary according to bookings/events taking place.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the Town Hall accessed via Chancery Lane.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 235cm x 465cm (7ft 9in x 15ft 3in).
  • The nearest Blue Badge bay is 75m (82yd 1in) from the fire escape - accessible entrance.
  • The furthest Blue Badge bay is 78m (85yd 11in) from the fire escape - accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Entry to this car park is barrier controlled.
  • The car park is shown in photographs 1 to 5.
  • Please contact the council in advance to use this car park.
  • There is also Chancery Lane public car park close by, as shown in photographs 6 and 7.
  • Blue Badge on street and standard car parking is also available on Grove Street, as shown in photographs 8 to 12.

You are on Outside Access (Fire Escape - Accessible Entrance). Skip to the next section.

Outside Access (Fire Escape - Accessible Entrance)

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• Entrance View
  • This information is for the entrance located at the left side of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 218cm.
• Comments View
  • This entrance is located at the middle left of the building and can only be used on request.
  • Please telephone the council in advance as this is a fire escape, allowing wheelchair access to the building.
  • There is a double gate to pass through at the front left of the Town Hall.
  • The gate opens away from you (push).
  • The gate is 143cm wide.
  • The gate is permanently held open (photograph 1).
  • After passing through the gate there is a path, for approximately 20m.
  • The path is cobbled and may be uneven (photograph 2).
  • The path becomes paving slabs, just before the fire escape accessible entrance (photographs 3 and 4).
  • There are 2 identical fire escapes.
  • Either fire escape can be used to gain entry to the Town Hall.
  • The fire escape allows access to the downstairs function room (photographs 5 and 6).
  • At the front left of the function room, to the right as you enter, there is a lift.
  • The lift allows level access to the rest of the Town Hall.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building on Market Square.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 172cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 151cm.
• Step(s) View
  • The step(s) is/are located in front of the first set of doors.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • There is a double gate, just before the first set of doors.
  • The double gate opens away from you (push).
  • The gate is 172cm wide.
  • The gate is permanently held open.
  • There is a third set of doors.
  • The third set of doors is double.
  • The third set of doors open towards you (pull).
  • The third set of doors are 157cm wide.
  • The third set of doors are permanently held open.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played during some functions.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Level access throughout the building is by using the lift.

You are on Lower Ground Floor Function Room. Skip to the next section.

Lower Ground Floor Function Room

• The Lower Ground Floor Function Room is located ahead as you enter via the fire exit - accessible entrance.
• The flooring in the Lower Ground Floor Function Room is wood with some stone slabs running along the left side.
• There is ample room for a wheelchair user to manoeuvre.
• There are fold away tables.
• The fold away tables can be positioned as suited.
• The height of the fold away tables is 69cm to the underside.
• There are stacking chairs.
• The stacking chairs do not have armrests.
• There is a work surface.
• The work surface has low level cupboards.
• The height of the worksurface is 91cm.
• There are 2 sinks contained within the worksurfaces.
• The height of the sinks is 91cm.
• The sink is serviced by a twist turn cold tap and a hot water heater with a twist turn tap for the right sink, and a lever tap for the left sink.

You are on Level Change (Lower Ground Floor Function Room). Skip to the next section.

Level Change (Lower Ground Floor Function Room)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the front of the function room leading to the ground floor.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the front of the ground floor function room, to the right as you enter via the fire escape - accessible entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, G, L1, 1.
• Wall mounted information boards are not provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on the lower ground floor.
• The lift is approximately 10m (10yd 2ft) from the fire escape accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 104cm x 163cm (3ft 5in x 5ft 4in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • The internal signage states that amenities are on floor 0, 1, 2 and 3.
  • 0 is lower ground floor, 1 is the ground floor, 2 is the lower first floor and bar, and 3 is floor 1.
  • There are 3 access doors to this lift, dependant on which floor level you wish to enter the lift from.
  • To some people the amount of lift doors may be confusing, especially on floor 1 because it does look like there are 2 lifts when viewing externally.

You are on Level Change (Lower First Floor and Bar). Skip to the next section.

Level Change (Lower First Floor and Bar)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the lower first floor leading from the bar to the first floor.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Eating and Drinking (Lower First Floor Bar). Skip to the next section.

Eating and Drinking (Lower First Floor Bar)

• The following information is for the bar.
• The bar is located on the lower first floor, to the left as you exit the lift.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Drinking straws are available.
• Children are not welcomed in the bar area.
• Menus are wall only.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.

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• Comments View
  • The bar serves drinks only.

You are on Entrance (Ballroom). Skip to the next section.

Entrance (Ballroom)

• This information is for the entrance located on the first floor, to the right as you exit the lift.

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• Entrance View
  • There is step-free access at this entrance, via lift.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 152cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 152cm.
• Comments View
  • The first set of doors also give access to the accessible toilet and the male standard toilet.

You are on Ballroom. Skip to the next section.

Ballroom

• The ballroom is located on the first floor, to the right as you exit the lift.
• There is ample room for a wheelchair user to manoeuvre.
• The flooring on the dancefloor is wood with a carpet surround.
• There are tables.
• The height of the tables to the underside is 66cm.
• The tables can be positioned as required.
• There are stackable chairs.
• The stackable chairs do not have armrests.
• There are some standard chairs.
• The standard chairs do have armrests.
• There is a stage.
• There are 3 deep 21cm high movable steps to access the stage.
• There is a viewing gallery with stepped access. (Photographs 8 to 11).
• The viewing gallery has a wooden floor.
• There are seats without armrests in the viewing gallery.
• There are tables at a height of 66cm to the underside, within the viewing gallery.

You are on Other Floors (Floor 1 to Ballroom Viewing Gallery). Skip to the next section.

Other Floors (Floor 1 to Ballroom Viewing Gallery)

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• Steps View
  • The floors which are accessible by stairs are 1 to Ballroom Viewing Gallery.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the ballroom viewing gallery.

You are on Entrance (Council Chamber). Skip to the next section.

Entrance (Council Chamber)

• This information is for the entrance located on the first floor, to the left as you exit the lift.

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• Entrance View
  • There is step-free access at this entrance, via lift.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 151cm.

You are on Council Chamber. Skip to the next section.

Council Chamber

• The council chamber is located on the first floor, to the left as you exit the lift.
• There is ample room for a wheelchair user to use the council chamber.
• The flooring is carpet.
• There are tables.
• The height to the underside of the tables is 69cm.
• The tables can be re arranged as is necessary.
• There are stackable chairs.
• The chairs do not have armrests.

You are on Accessible Toilet (Left Transfer). Skip to the next section.

Accessible Toilet (Left Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
  • This accessible toilet is located on the first floor, to the right as you exit the lift and through the first set of doors to the ballroom, then to the right.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 300cm x 180cm (9ft 10in x 5ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 245cm (8ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 136cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • This room is triangular and the dimensions may not be exact.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the lower first floor, ahead as you exit the lift, just past the bar.
  • The female toilet(s) is/are approximately 5m (5yd 1ft) from the lift.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor, just past the first entrance to the ballroom, on the left.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • This is by lift.
  • Lighting levels in the male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the female standard toilet cubicle.
  • The height of the baby change table once extended is 85cm (2ft 9in).
  • Inside the venue, there is not level access to the baby change facility.

You are on Level Change (Standard Female Toilet and Baby Change). Skip to the next section.

Level Change (Standard Female Toilet and Baby Change)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located just past the bar, leading to the ladies' standard toilets and baby change.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.