Access Guide
Introduction
- Services / facilities within the building include the bus station and Stop & Pour Café.
Location
- The nearest National Rail station is Worksop.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Queen Street Central.
- The car park is located on Queen Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- There is a 198cm height restriction to enter the car park.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located on Newcastle Street.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 183cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Outside Access (Stop & Pour Café Entrance)
-
Entrance
View
- This information is for the entrance located on Newcastle Street.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 83cm.
Reception (Travel Information Centre)
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 04/10/2022.
- The hearing assistance system was working at the time of testing.
Bus Station Seating and Waiting Area
- As you enter the bus station from the main entrance there is seating throughout and alongside each bay where buses pull in.
- Seats are fixed and have armrests on both sides.
- The floor is tiled and shiny.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are good throughout.
- Music is played throughout the bus station.
Bus Station
- The station is staffed.
- There are generally 1 member(s) of staff on duty.
- There is not an office to obtain help (other than the ticket office).
- There is a ticket office / travel centre.
- The ticket office / travel centre is located on the right as you enter from the main entrance.
- The ticket office / travel centre is 6m (6yd 1ft) from the main entrance.
- There are 8 stands / bays.
- The stands which have level access are A, B, C, D, E, F, G and H.
- The bus companies operating within this station are Stagecoach Buses and Nottinghamshire County Council Buses.
- There is not a taxi rank at the station.
- There is not a wheelchair to borrow.
- Shops and services within the station include Stop & Pour Café.
- All key concourse shops and services have level access.
-
Comments
View
- There are large single doors, 130cm in width which open automatically leading to the buses from the bus station at each bay.
- These only open when the bus is in the bay and ready to depart.
- Photographs 4, 5, 6, 7 and 8 show examples of these doors..
Entrance (Bus Station to Stop & Pour Cafe)
- This information is for the entrance located to the right as you enter from the main entrance.
-
Entrance
View
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm.
Eating and Drinking (Stop & Pour Café)
- The following information is for the café.
- The café is located at the front of the bus station off Newcastle Street.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the Stop & Pour Café entrance.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- The distance between the floor and the highest table is 106cm (3ft 6in).
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations (Bus Station - Left Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located on the right as you enter from the main entrance, opposite Bay A.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the Travel Information Centre.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are low to moderate.
Standard Toilet(s) (Bus Station)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the right as you enter from the main entrance.
- The female toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female toilets are moderate to good.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the right as you enter from the main entrance.
- The male toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the male toilets are moderate to good.
-
Comments
View
- There is a charge of 20p to use the toilets.
- The payment machine for this is at a height of 146cm.
- A change machine is also available at a height of 156cm.
- There are two female and two male toilets available.
Parent and Baby Room (Bus Station)
- There is a parent and baby room for public use.
- The parent and baby room is located to the right as you enter from the main entrance, next to the accessible toilet.
- The parent and baby room is approximately 12m from the main entrance.
- There is step-free access to the parent and baby room.
- Staff do need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 88cm.
- The wash basin tap type is push.
- There is/are not chair(s) in the parent and baby room.
- There is a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are low to moderate.
-
Comments
View
- There is a sink for children at a height of 47cm.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.