Access Guide
Introduction
- Services / facilities within the building include Newgate Medical Group Practice with ground floor nursing services, first floor GP services, Well Pharmacy, and a Covid-19 vaccination clinic.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Worksop.
Opening Times
- Monday 08:30 - 20:00.
- Tuesday 08:30 - 20:00.
- Wednesday 08:30 - 20:00.
- Thursday 08:30 - 20:00.
- Friday 08:30 - 18:30.
- Saturday 08:30 - 11:30.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Town Hall and Cinema Long Stay Car Park.
- The car park is located on Newgate Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located Bridge Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Bridge Street.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The Blue Badge and standard parking bays are marked widthway only.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 100cm (3ft 3in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 161cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the left of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The width of the ramp/slope is 130cm (4ft 3in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located leading to the entrance.
- There is/are 4 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 13cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a second lower handrail.
Reception (Ground Floor)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 10/05/2022.
- The hearing assistance system was working at the time of testing.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
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Comments
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- The height to the top of the self-serve sign-in screen is 117cm.
- There are additional self-serve sign-in screens throughout the building.
- Photographs 3 and 4 show the further reception desk.
- The height of this desk is 119cm.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Photographs 1 to 4 show the waiting areas on the ground and first floor which consist of fixed bench seating.
- Photograph 7 shows the self-monitoring health machine, which is to the left as you enter.
- This machine can be used to self-monitor blood pressure, weight, height, BMI, and other health indicators.
- Some of the doors in the building are 70cm wide.
- If the width of these doors is not sufficient for a wheelchair user an alternative room will be offered.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
- This accessible toilet is located ahead and left as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 196cm x 195cm (6ft 5in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 132cm (4ft 4in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Comments
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- Photograph 4 shows the second sink in this toilet which is 82cm high.
Other Floors
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Steps
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- The floors which are accessible by stairs are G,1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are moderate to good.
Lift
- There is a lift for public use.
- The lift is located ahead and to the right as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G,1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 4m (4yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 118cm x 113cm (3ft 10in x 3ft 8in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Reception (Reception Desk A - First Floor)
- The desk/counter is 2m (2yd 7in) from the lift.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 10/05/2022.
- The hearing assistance system was working at the time of testing.
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Comments
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- Photographs 1 and 2 show reception desk A.
- Photograph 3 shows reception desk B 5mts from the lift.
- This desk also has a working hearing loop.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located next to B Desk on the First floor.
- The female and male toilets are approximately 10m (10yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels in the female and male toilets are moderate to good.
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Comments
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- There are further standard toilets on this floor.
Outside Access (Covid 19 Clinic)
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Entrance
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- This information is for the entrance located immediately to the right of the main entrance.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
Covid 19 Clinic
- Photographs 1 and 2 show the Covid clinic.
- Photograph 3 shows the waiting area to the left as you enter from the Covid Clinic entrance.
- There are chairs without armrests available.
Outside Access (Well Pharmacy)
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Entrance
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- This information is for the entrance located to the left of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 82cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the right side of the entrance.
- The gradient of the ramp/slope is slight.
Entrance (Well Pharmacy - Internal Entrance)
- This information is for the entrance located to the left as you enter from the main entrance.
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Entrance
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- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 171cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Well Pharmacy
- The height of the counter is 94cm.
- There is a fixed hearing loop which was working on the day of the surveyor's visit.
- There is a consultation room to the right as you enter from the internal entrance.
- The door to the consultation room is single, opens by sliding and is easy to open.
- The door opening is 70cm wide.
- The height of the desk in this room is 74cm and there is a chairs without armrests available.
- There is no hearing loop in this room.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.
