You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The venue is located in central London, on Montford Place.
  • The venue doesn't have its own car park. There is no on street parking within 50 metres and there are no public car parks within 200 metres.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
• By Train View
  • The nearest Railway Station is Vauxhall.
  • Vauxhall Station is 0.5 miles from the venue.
• By Underground View
  • There are 2 underground stations nearby: Oval (stepped access) is on the Northern Line.
    Vauxhall (step-free access) is on the Victoria Line.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located on Montford Place.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 130cm (4ft 3in).
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the opening is 157cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a member of staff available for assistance at this entrance.
  • The automatic doors are operated by members of staff on entry. There is a bell located on the left as you face the doors to attract the attention of staff if required. There are touch pads that activate the automatic doors when exiting. These touch pads are 70cm in height.

You are on Reception (Including Shop). Skip to the next section.

Reception (Including Shop)

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• Reception View
  • The reception point is located to the right as you enter.
  • The reception point is approximately 3m (3yd 10in) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is 113cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 80cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • Music is played everywhere.
  • The type of flooring in the reception area is concrete.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are coffee tables, high tables, sofas, high stools and chairs without armrests available.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Toilet with Adaptations (Reception / Shop - Standard Toilets - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception / Shop - Standard Toilets - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the reception area, within the reception / shop standard toilets.
  • This accessible toilet is approximately 5m (5yd 1ft) from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is no signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 90cm (2ft 11in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 150cm x 205cm (4ft 11in x 6ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 77cm (2ft 6in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Reception / Shop). Skip to the next section.

Standard Toilet(s) (Reception / Shop)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to the left of the reception area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 4m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 78cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • The accessible toilet is located within the standard toilets.

You are on Attraction / Exhibit (Self Guided Tour). Skip to the next section.

Attraction / Exhibit (Self Guided Tour)

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• Entrance / Opening View
  • There is a single, manual door with an opening width of 75cm+, which is easy to open for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is vinyl.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in this area.
  • This area does play background music/sound.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board and television/screen format.
  • There are some exhibits which start from the floor level.
  • The distance between the lowest exhibit and the floor is 62cm.
  • There is a high colour contrast between some walls and the floor in this area.
  • The lighting levels in this area are moderate to good.

You are on Step(s) (Lower to Upper Level - Self Guided Tour). Skip to the next section.

Step(s) (Lower to Upper Level - Self Guided Tour)

• There is a/are step(s) located along the exhibition area.
• There is/are 7 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The depth of the step(s) is/are not between 30cm and 45cm.
• The depth of the steps are 27cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are low to moderate.
• There is a standard lift to overcome the step(s).

You are on Lift (Lower to Upper Level - Self Guided Tour). Skip to the next section.

Lift (Lower to Upper Level - Self Guided Tour)

• The lift is located along the exhibition area.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is High.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 120cm x 140cm (3ft 11in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• The lighting levels in the lift are low to moderate.

You are on Step(s) (Self Guided Tour to Classic Tour). Skip to the next section.

Step(s) (Self Guided Tour to Classic Tour)

• There is a/are step(s) located at the rear of the Self Guided Tour.
• There is/are 7 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The depth of the step(s) is/are not between 30cm and 45cm.
• The depth of the steps are 17cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.
• There is a stair lift to overcome the step(s).

You are on Lift (Lower to Upper Level - Self Guided Tour). Skip to the next section.

Lift (Lower to Upper Level - Self Guided Tour)

• There is a lift for public use.
• The lift is located at the rear of the Self Guided Tour.
• The lift is a stair lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• The platform lift accesses a small level change.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 80cm x 120cm (2ft 7in x 3ft 11in).
• The internal controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Other Floors (Main). Skip to the next section.

Other Floors (Main)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the corridor, leading from the self guided exhibition area.
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located in the corridor, leading from the self guided exhibition area.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is low.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 145cm x 220cm (4ft 9in x 7ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Classic Tour. Skip to the next section.

Classic Tour

• The Classic Tour begins at the rear of the self guided tour area.
• There is a platform lift which leads to the main lifts.
• There is a short steep slope leading from the self guided tour to the lift, this can be bypassed by using the lift on the ground floor.
• The main lift takes guests to the Gallery Bar, where a tasting session takes place.
• From the Gallery Bar the route goes upstairs or via a goods lift to the New Distillery, where a talk takes place.
• After the New Distillery area, the tour returns to the Gallery and after an opportunity to do more tasting from the Gallery Bar, the tour moves back down to the gift shop and exit.

You are on Lift (Staff Reception Area Goods Lift). Skip to the next section.

Lift (Staff Reception Area Goods Lift)

• There is a lift for public use.
• The lift is located in the staff reception area.
• The lift is a standard lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The clear door width is 155cm (5ft 1in).
• The dimensions of the lift are 155cm x 180cm (5ft 1in x 5ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lighting levels in the lift are low to moderate.

You are on Eating and Drinking (Gallery Bar). Skip to the next section.

Eating and Drinking (Gallery Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the first floor.
  • There is step-free access to the bar.
  • For access there is a single manual door which is permanently held open.
• Service and Menus View
  • There is full table service.
  • Menu types include: handheld menus.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Drinking straws are available.
  • Background music is only played during certain functions.
  • There is not a hearing assistance system.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 70cm.
  • The surface height of the lowest table is 29cm.
  • The surface height of the highest table is 114cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are coffee tables, high tables, bench seats and high stools.
  • The type of flooring in this area is carpet and concrete.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.

You are on Toilet with Adaptations (next to the Gallery Bar - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (next to the Gallery Bar - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located next to the Gallery Bar.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 89cm (2ft 11in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a backrest.
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Other Floors (to Shop and Exit). Skip to the next section.

Other Floors (to Shop and Exit)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift (to Shop and Exit). Skip to the next section.

Lift (to Shop and Exit)

• There is a lift for public use.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is low.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 145cm x 220cm (4ft 9in x 7ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Beefeater Gin Distillery - VIP Tour link (new tab) - click here