Access Guide

Search Access Guide

Getting Help and Assistance

For information about assisted travel at the airport please click here (new tab).
There is a member of staff available for help and assistance.
There is not a member of staff trained in British Sign Language.
There is not an assistance dog toilet or toileting area at the venue/nearby.
Water bowls for assistance dogs are available.
There are mobility aids available.
The mobility aids available include wheelchairs.
To obtain mobility aids please contact Assisted Travel Team.
There is a portable hearing loop available, which can be used by passengers when using the airport.
If you wish to use the portable hearing loop please either contact the airport in advance or go to the assisted travel counter in the main terminal building.
There is a changing places facility located next to the Check-in Desks.

George Best Belfast City Airport has two Amublifts and a Aviramp available to provide assistance for passengers boarding.
The Amublifts have a rear platform lift to board the vehicle.
There is space for up to 7 wheelchairs on the Ambulift.
The gradient of the Aviramp will vary depending on the aircraft, assistance will be provided when using the ramp.

There is step-free access at this entrance.
There is a canopy or recess which provides weather protection at this entrance.
There is a dark mat or floor marking at this entrance that might be perceived as a hole.
The entrance door(s) does not/do not contrast visually with its immediate surroundings.
The main door(s) open(s) automatically.
The door(s) is/are single width.
The width of the door opening is 105cm.

There is step free access along the walkway to Immigration and Baggage Reclaim.
The surface of the walkway is carpet.
There is seating with and without armrests.
For domestic flights there is a set of double doors which lead directly into baggage reclaim.

Entrance View
- This information is for the entrance located along the arrivals corridor.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 240cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 100cm.
Comments View
- If there is an International Flight arriving at the same time, there is a separate set of doors along the departure corridor which give access to Baggage Reclaim Belt 2.
- The doors are automatic and 175cm wide.

The nearest accessible toilet, standard toilets and baby changing facility are located next to Baggage Reclaim 1 and 2.

To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
For information about Baggage Reclaim please see the link below.
Baggage Reclaim link (new tab) - click here