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Passenger Set Down and Pick Up

George Best Belfast City Airport, Airport Road, Belfast, BT3 9JH

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Access Guide

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Getting Here

  • By Road View
    • The airport is conveniently located on the A2 Sydenham Bypass road between Belfast and Holywood, just 5 minutes outside of Belfast’s bustling city centre. Those approaching Belfast from the South on the M1 or from the North on M2 should follow the signs to Belfast City Airport, leading to the A2 Sydenham Bypass via the M3.
      Postcode for satellite navigation: BT3 9JH.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • Belfast City Airport has a designated Airport Express 600 Service with buses every 30 minutes at peak times from the front of the terminal building to the centre of town. The journey only takes around 10 minutes Airport Express 600 Service (Belfast City Centre – George Best Belfast City Airport).
      Tickets are available from the tourist information desk in arrivals or from the driver.
    • For more information on buses to the airport please click here (opens new tab).
  • By Train View
    • The nearest Railway Station is Sydenham.
    • Translink operates NIRailways train services across Northern Ireland. When travelling to the airport by train, you'll want to disembark at Sydenham Station. When travelling from the airport, board the train at Sydenham Station and travel to either Belfast Central Station or Great Victoria Street Station, which are both just a convenient 5-10 minute journey away. From either of these train stations, you can then make onwards connections to various popular locations across Northern Ireland and even down into the South of Ireland.
      Train services depart from Sydenham Station regularly during peak times. Please note - there is a footbridge which passengers must cross either going to or coming from Sydenham Station. Therefore, The airport advise passengers against this transport option if they have reduced mobility or experience difficulty when using steps.
      For your convenience, the airport operates a FREE shuttle bus service between the airport terminal and Sydenham Station. Should you require the shuttle service from the airport to the rail halt, please go to the Airport Parking Services desk on arrival with your request. A member of our team will signal the shuttle bus to collect you from the front of terminal.
      Should you require the service from the train station to the airport terminal, there is a telephone located on the airport side at the railway halt. Use this freephone service to dial: 07701 281 835 and request the shuttle service.
    • For more information on trains to the airport please click here (opens new tab).

Getting Help and Assistance

  • For information about assisted travel at the airport please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact Assisted Travel Team.
  • There is a portable hearing loop available, which can be used by passengers when using the airport.
    If you wish to use the portable hearing loop please either contract the airport in advance or go to the assisted travel counter in the main terminal building.
  • There is a changing places facility located next to the Check-in Desks.

Pick up and Drop Off Points

  • There is a/are clearly marked pick up point(s) available and There is a/are clearly marked drop off point(s) available.
  • The route from the drop off point(s) to the check in hall/departure lounge is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • There is no tactile paving on dropped kerbs between the drop off point(s) and the check in hall/departures lounge.
  • The route from the arrivals lounge to the pick up point(s) is accessible to a wheelchair user unaided.
  • There are 5 Blue Badge parking bays within the Passenger pick and set down area.
    The spaces are 410cm x 690cm.
    There is a passenger waiting area.
    The waiting is sheltered with bench seating and the payment machines.
    There is a disabled assistance point.
    The assistance point is sheltered with bench seating.
    There is a help point.
    The height of the help point is 105cm.

Route to the Terminal Building

  • After exiting the short stay car park follow the path for approximately 110m til you reach the terminal building.
  • There is step free access along the route.
  • There is clear signage along the walkway.
  • There is a pedestrian crossing point over the airport access road.
  • The crossing has tactical paving on both sides.
  • After the crossing the walkway is sheltered.
  • There is bench seating is along the walkway.
  • There are bollards along the walkway.
  • The gaps between the bollards is over 100cm.
  • A member of staff from the passenger assistance team provide assistance getting to the terminal building.

Related Access Guides (Main Terminal Building - Check in and Arrivals)