You are on Overview. Skip to the next section.

Overview

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• About View
  • Services available in the venue include: Guided Tours, Council Chamber, Reception Room, Banqueting Hall, The Great Hall, Registrar's Office, Ceremony Room, The Bobbin Coffee Shop, Visitor Exhibition and Reflection Space, Gift Shop, Bobbin Coffee House, and Belfast City Council Administrative Offices.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street standard parking.
  • The name of the nearest car park is NCP - Belfast Montgomery Street.
  • View information on Belfast Montgomery Street (opens new tab) .
  • The nearest step-free train station is Grand Central.
  • The nearest bus station is Grand Central.
  • The nearest tram stop is May Street (City Hall) - Glider.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • Blue Badge Parking:
    There are Blue Badge parking bays in the central courtyard for people attending an event or meeting in City Hall, spaces need to be booked before you arrive.
  • You should contact the event organiser to ask about Blue Badge parking. Spaces are not guaranteed.
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is a contingency entrance to the Bobbin Coffee House with a ramp and internal lift.
  • There is a stepped entrance on the right of the courtyard.
  • There is a ramped entrance from the public gardens on the north side of the building.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, doors permanently held open and automatic doors.
  • The ground, first and second floors can be accessed via a standard lift, a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair and an electric scooter.
  • Additional equipment which can be borrowed or hired includes: The mobility equipment is available on a first come, first served basis.
  • Documents are available in the following formats: Braille and large print.
  • BSL/ISL can be provided virtually, please contact the organiser or the service required prior to visiting.
  • Water bowls can be provided for service dogs on request.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: World Host and Jam training for operational staff.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor in the East and West Wings, and on the first floor in the female standard toilet facilities.
  • The transfer space varies between left and right in the toilets with adaptations.
  • At the time of survey (March 2026), the East Wing toilet with adaptations was out of order.
  • The male and female step-free standard toilet facilities are located on the ground floor in the East and West Wing corridors, and on the first floor.
  • The gender inclusive step-free standard toilet facilities are located on the ground floor off the West Wing corridor.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located off the central foyer to the left of the reception.
  • Parent and baby changing facilities are located off the East Wing corridor in the female standard toilet facilities.

You are on Parking. Skip to the next section.

Parking

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• On-street Parking View
  • On-street standard parking is available.
  • On street parking on Adelaide Street and Linenhall Street.
• Public Car Parks View
  • There is a public car park located in Montgomery Street.
  • The name of the car park is NCP Belfast Montgomery Street.
  • Designated Blue Badge parking bays are available in the car park.

You are on Access Point (Main - Donegall Square South). Skip to the next section.

Access Point (Main - Donegall Square South)

• This access point is located at the rear of the building.
• The access point is clearly signed.
• Assistance is available at the access point.
• There is step-free access via slope.
• The slope has a slight gradient.
• Vehicular access is to the left of the pedestrian gate.
• There is another 125cm wide access point beyond the pedestrian gate.
• There is a single manual gate.
• The door is permanently held open.
• The width of the opening is 130cm.
• The door has a high visual contrast.
• There is a small lip on the threshold of the opening.
• There is step-free level access as you enter.

You are on Access Point (Public Gardens - Donegall Square North). Skip to the next section.

Access Point (Public Gardens - Donegall Square North)

• This access point is located at the front of the building.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There are double manual gates.
• The gates are permanently held open.
• The width of the opening is 220cm.
• The gates have a high visual contrast.
• There is another similar set of gates adjacent.

You are on Entrance (Accessible - Courtyard Left). Skip to the next section.

Entrance (Accessible - Courtyard Left)

• This entrance is located in the courtyard, to the left of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the left going up.
• There are double automatic doors at this entrance.
• The doors open towards you.
• There is a push pad at a height of 100cm.
• The width of the opening is 117cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is stepped access as you enter.
• The lift bypasses the steps.
• There are 6 steps with a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.

You are on Lift (Accessible Entrance - Courtyard Left). Skip to the next section.

Lift (Accessible Entrance - Courtyard Left)

• The lift surveyed is located immediately beyond the entrance.
• This lift is a platform lift.
• The distance from the accessible entrance is 2m.
• The most accessible route to the lift has step-free level access.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 97cm.
• The internal dimensions of the lift are 117cm (width) x 148cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels were even at the time of the survey.

You are on Outdoor Spaces (Public Gardens). Skip to the next section.

Outdoor Spaces (Public Gardens)

• The following is available in this area: gardens.
• Outdoor areas consist of concrete or tarmac and grass.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.

You are on Entrance (North - Public Gardens). Skip to the next section.

Entrance (North - Public Gardens)

• This entrance is located to the front of the building.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 5 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There are double automatic doors at this entrance.
• The doors open away from you.
• The width of the opening is 162cm.
• The doors have a high visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open towards you.
• The width of the opening is 140cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Contingency - Courtyard). Skip to the next section.

Entrance (Contingency - Courtyard)

• This entrance is located to the right of the main courtyard entrance.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the left going up.
• There are double automatic doors at this entrance.
• The doors open towards you.
• There is a push pad at a height of 100cm.
• The width of the opening is 117cm.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 102cm.
• There is step-free level access as you enter.

You are on Lift (Contingency - East Wing). Skip to the next section.

Lift (Contingency - East Wing)

• The lift surveyed is located to the rear of the East Wing, next to the café.
• The distance from the contingency entrance is 3m.
• The most accessible route to the lift has step-free level access.
• G, 1 and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 81cm.
• The internal dimensions of the lift are 106cm (width) x 116cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.
• This is a service lift that is used for contingencies in the event that the main lift breaks down. The entrance is also only used if the lift is needed.

You are on Lift (West Wing ). Skip to the next section.

Lift (West Wing )

• The lift surveyed is located at the end of the West Wing corridor.
• The distance from the courtyard accessible entrance lift is 40m.
• The most accessible route to the lift has step-free level access.
• G, 1 and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 100cm.
• The internal dimensions of the lift are 167cm (width) x 232cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Grand Stairs - Central Foyer. Skip to the next section.

Grand Stairs - Central Foyer

• The stairs surveyed are located ahead from the North entrance.
• G and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have no handrails.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There are balustrades either side of the steps to provide support.

You are on East Stairs. Skip to the next section.

East Stairs

• The stairs surveyed are located in the East Wing.
• G and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have no handrails.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There are balustrades either side of the steps to provide support.

You are on Reception (Central Foyer). Skip to the next section.

Reception (Central Foyer)

• The reception is located ahead from the courtyard accessible entrance.
• The distance from the courtyard accessible entrance lift is 17m.
• There is step-free level access to the reception.
• The height of the reception desk is 101cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has patterned/distracting backgrounds.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• The flooring is shiny and patterned.
• Lighting levels were even at the time of the survey.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors, doors permanently held open and automatic doors.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in all areas.
• Some of the walls have a reflective finish.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests, sofas and benches.
• Lighting levels vary due to the size of the space.

You are on Exhibition Space (Visitor Exhibition - History of Belfast - Ground Floor - East Wing ). Skip to the next section.

Exhibition Space (Visitor Exhibition - History of Belfast - Ground Floor - East Wing )

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include doors permanently held open and automatic doors.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is patterned.
• The walls and floor have a high visual contrast.
• The following may be experienced here: interactive video effects and audio triggered by the visitor.
• There is background noise in some areas.
• Lighting levels vary due to the size of the space.
• Display information includes: pictorial, audio guides, information boards and touchscreens.
• There is not a hearing assistance system.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• There is step-free level access throughout the tour.
• Access throughout the tour may include doors permanently held open and automatic doors.
• Wayfinding signage is provided throughout the tour.
• Signage is clearly visible with high contrasting colours.
• The exhibition extends over 16 rooms which follow on consecutively.

You are on The Reflection Space - Ground Floor - East Wing -. Skip to the next section.

The Reflection Space - Ground Floor - East Wing -

• This room is located at the end of the exhibition.
• After learning about the history, culture, tradition and politics of Belfast, the reflection space offers the opportunity to quietly review the traumatic events of Belfast’s most recent turbulent history and gradual move towards peace.
• The space serves to remind people of how far we have come but also that Belfast was, and is, one of the world’s great cities, with a great history and even better future.
• There is written text signage on or near the door.
• There is step-free level access into this area.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The door is permanently held open.
• The width of the opening is 65cm.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.

You are on The Bobbin Coffee Shop - Ground Floor - East Wing. Skip to the next section.

The Bobbin Coffee Shop - Ground Floor - East Wing

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• Location and Access View
  • The coffee shop is located off the East Wing corridor, towards the rear of the venue.
  • The most accessible route has step-free level access and automatic doors.
  • There is step-free level access into this area.
  • There are double automatic doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 132cm.
  • There is a second set of automatic doors with a width 126cm.
• Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is not available.
  • Menus are handheld, wall-mounted and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the right of the coffee shop entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 88cm.
  • There is not a lowered section at the counter.
  • The counter has windows.
  • The height of the tray rail is 79cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests, benches and high stools.
  • Furniture available in this area includes: tables, high tables and long tables.
  • Some tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Births, Marriages and Deaths Registration Office - Ground Floor - West Wing. Skip to the next section.

Births, Marriages and Deaths Registration Office - Ground Floor - West Wing

• The room is located to the end of the West Wing corridor.
• The distance from the left courtyard accessible entrance lift is 125m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors open towards you.
• The width of the opening is 135cm.
• There is a push pad or push button to exit at a height of 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the time of day.
• Announcements are in person.
• Lighting levels were even at the time of the survey.

You are on Council Chamber - First Floor. Skip to the next section.

Council Chamber - First Floor

• The room is located in the central atrium on the first floor.
• The distance from the West Wing lift is 42m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double automatic doors with a high visual contrast.
• The doors open towards you.
• The width of the opening is 132cm.
• There is a push pad or push button to exit at a height of 90cm.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the back 2 rows of chamber bench seating, and the lord mayors seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs without armrests and benches.
• Furniture available in the room includes: tables.
• Some seating is fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the size of the space.

You are on The Great Hall - First Floor - East Wing. Skip to the next section.

The Great Hall - First Floor - East Wing

• The room is located on the first floor of the East Wing.
• The distance from the West Wing lift is 133m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double automatic doors with a high visual contrast.
• The doors open towards you.
• The width of the opening is 130cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.

You are on Reception Room - First Floor - North Wing. Skip to the next section.

Reception Room - First Floor - North Wing

• The room is located on the first floor of the North Wing.
• The distance from the West Wing lift is 119m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double automatic doors with a high visual contrast.
• The doors open towards you.
• The width of the opening is 137cm.
• There is a push pad or push button to exit at a height of 90cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on The Banqueting Hall - First Floor - North Wing. Skip to the next section.

The Banqueting Hall - First Floor - North Wing

• The room is located on the first floor of the North Wing.
• The distance from the West Wing lift is 56m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double automatic doors with a high visual contrast.
• The doors open towards you.
• The width of the opening is 132cm.
• There is a push pad or push button to exit at a height of 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor have a low visual contrast.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the size of the space.

You are on Changing Places (Ground Floor - Central Foyer - Transfer Both Sides). Skip to the next section.

Changing Places (Ground Floor - Central Foyer - Transfer Both Sides)

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• Location and Access View
  • The Changing Places facility surveyed is located to the left of reception, off the front foyer.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the accessible courtyard entrance lift is 33m.
  • The most accessible route to the Changing Places facility has step-free level access and automatic doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A key is required for access to this facility.
  • The door opens outwards automatically and has a high visual contrast.
  • The width of the door opening is 106cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 460cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The transfer space on the right as you face the toilet is 120cm.
  • The transfer space on the left as you face the toilet is 240cm.
  • There is a push button flush on top of the cistern.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet roll holder is located on the dropdown rail.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There are grab rails for the shower.
  • The shower grab rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 101cm from the floor.
  • There is a hand towel for drying hands.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 100cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 101cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 102cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • A privacy screen is available.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.
  • The key card for access is available from reception.

You are on Parent and Baby Room / Feeding Room (Ground Floor - Family Room - East Wing ). Skip to the next section.

Parent and Baby Room / Feeding Room (Ground Floor - Family Room - East Wing )

• The room surveyed is located in the East Wing corridor standard female toilet.
• The distance from the left courtyard accessible entrance is 80m.
• The most accessible route to the room has step-free level access, doors permanently held open and automatic doors.
• There is step-free level access into the room.
• The height of the entrance push pad is 94cm.
• The height of the exit push pad is 94cm.
• There is pictorial and written text signage on or near the door.
• The door opens outwards automatically via a push pad and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 99cm.
• There is a wash basin and a paper towel dispenser in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin.
• Seating available in the room includes: benches.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

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Toilet with Adaptations (Ground Floor - West Wing - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left of the West Wing corridor, within the male standard toilet.
  • The distance from the left courtyard accessible entrance is 43m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards automatically and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 143cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 97cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 123cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 120cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.