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Better Gym Connswater

Unit 11 Connswater Shopping Centre, Belfast, BT5 4AF

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have stepped access: the spa facilities and the showers in the male and female changing rooms.
    • Access throughout may include manual doors, doors permanently held open and narrow openings.
    • G and 1 can be accessed via a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language can be provided virtually.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • The male step-free standard toilet facilities are located in the male changing area on the ground floor.
    • The female step-free standard toilet facilities are located in the female changing area on the first floor.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located at the end of the left-hand corridor after entering the venue.
    • Standard changing facilities are located on the ground and first floors.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located in the spa facilities and in the male and female changing areas.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located in front of the venue.
    • The name of the car park is Connswater Retail Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Accessible)

  • This entrance is located at the front of the venue.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a bell at a height of 137cm.
  • There is an entry system at a height of 132cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 101cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 99cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 124cm.
  • There are two turnstiles to the left of the inner door.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have stepped access: the spa facilities and the showers in the male and female changing areas.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Eating and Drinking (The Hub)

  • Location and Access View
    • The Hub is located on the right as you enter.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a self service counter and designated seating.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The self-service counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: tables, high tables and long tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.

Gym (Main)

  • The gym is located ahead as you enter.
  • There is step-free level access into the gym.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • The walls and floor visual contrast varies between low and high.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels vary due to the size of the space.

Room (Group Cycle Studio)

  • The room is located to the left as you enter.
  • The distance from the entrance is 9m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Changing Area (Male - Ground Floor)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area is located along the left hand corridor after entering.
    • The distance from the entrance is 24m.
    • The most accessible route to the changing area has step-free level access.
    • There is step-free level access into the changing area.
    • The door opens inwards and has a medium visual contrast.
    • The door is easy to open.
    • The width of the door opening is 86cm.
    • Internally the door has a high visual contrast.
    • Facilities in this area include: toilets, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • Lighting levels were even at the time of the survey.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • There are no ambulant toilet facilities available.
    • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is stepped access to the shower facilities.
    • There is a fixed height shower head.
    • The shower controls are lever mixer.
    • There is no shower seat.

Changing Room with Adaptations (Transfer Both Sides)

  • Location and Access View
    • The changing room surveyed is located at the end of the corridor to the left after entering.
    • The distance from the entrance is 26m.
    • The most accessible route to the changing room has step-free level access.
    • There is step-free level access into the changing room.
    • There is written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The door requires effort to open.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a toilet, a wash basin and a wheel-in shower.
    • The dimensions of the changing room are 299cm (width) x 206cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The lateral transfer space on the left is 68cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 85cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is a horizontal grab rail on the left of the toilet as you look at it.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the right of the toilet as you look at it.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 84cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right of the wash basin as you look at it.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 86cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The changing room has a sanitary bin.
    • There are no coat hooks.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 41cm from the floor.
    • The shower controls are lever mixer.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Spa Facilities

  • The spa is located on the ground floor, reached from the gym and the male changing area via a single step or via the female changing area via 16 steps.
  • Facilities available include; a sauna, a steam room and a changing area.
  • Sauna View
    • The sauna surveyed is located on the right as you enter.
    • The most accessible route to the sauna has steps and manual doors.
    • There is written text signage on or near the door.
    • There is stepped access into the sauna.
    • There is 1 step with no handrails.
    • The height of the step is not between 15cm and 18cm.
    • The height of the highest step is 8cm.
    • There is a single manual door with a high visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 59cm.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room surveyed is located on the right as you enter.
    • The most accessible route to the steam room has steps and manual doors.
    • There is written text signage on or near the door.
    • There is a single manual door with a high visual contrast.

Lift

  • The lift surveyed is located along the corridor to the left after entering.
  • This lift is a platform lift.
  • The distance from the entrance is 16m.
  • The most accessible route to the lift has step-free level access.
  • G and 1 are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 84cm.
  • The internal dimensions of the lift are 84cm (width) x 114cm (depth).
  • The internal lift control buttons have a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs

  • The stairs surveyed are located to left left as you enter.
  • G and 1 can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels were even at the time of the survey.

Stairs (from Female Changing to the Spa)

  • The stairs surveyed are located between the first floor female changing area and the spa facilities.
  • There is a single manual door to access the stairwell.
  • 1 and G can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps have some clear markings and have a handrail on the left going down.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (Fitness Studio)

  • The room is located on the first floor landing.
  • The distance from the lift is 3m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There is background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.