You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Accessible toilet facilities, standard toilet facilities, bus services waiting area, ticket facilities, information counter.
• Services / facilities within the grounds include Buses which leave from this transport hub include services to Poleglass, 10J and 10K services into Turf Lodge and the City Centre and the Lisburn bus service.

You are on Opening Times (Colin Connect Transport Hub). Skip to the next section.

Opening Times (Colin Connect Transport Hub)

• Monday 06:00 - 21:00.
• Tuesday 06:00 - 21:00.
• Wednesday 06:00 - 21:00.
• Thursday 06:00 - 21:00.
• Friday 06:00 - 21:00.
• Saturday 09:00 - 18:00.
• Sunday 09:00 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located on the right side of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 144cm.
• Comments View
  • There are bollards between this entrance and the bus stands. The width between the bollards varies from 136cm to 140cm.

You are on Outside Access (Stewartstown Road). Skip to the next section.

Outside Access (Stewartstown Road)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.

You are on Outside Access (Town Square Entrance). Skip to the next section.

Outside Access (Town Square Entrance)

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• Entrance View
  • This information is for the entrance located on the left side of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 181cm.
• Ramp/Slope View
  • The ramp/slope is located as you approach the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a/are not handrail(s) at the ramp.

You are on Counter. Skip to the next section.

Counter

• The counter is 14m (15yd 11in) from the main entrance.
• There is level access to the counter from the entrance.
• There is a touchscreen.
• The touch screen is at a suitable height for a wheelchair user.
• There is not a bell to attract attention.
• There is not sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is a lowered section.
• The height of the lowered section of the counter is 74cm.
• There is not a hearing assistance system.
• Lighting levels are good.

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• Comments View
  • There is a self-service ticket machine available. The height of the controls on this machine range from 75cm to 125cm.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 1 member(s) of staff on duty.
• There is not an office to obtain help (other than the ticket office).
• There is a ticket office / travel centre.
• The ticket office / travel centre is located ahead as you enter through the main entrance.
• The ticket office / travel centre is 14m (15yd 11in) from the main entrance.
• There are 3 stands / bays.
• The bus companies operating within this station are Translink.
• There is not a taxi rank at the station.
• There is not a wheelchair to borrow.
• All key concourse shops and services have level access.

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• Comments View
  • There is level access from all bus stands as the buses have a lowering platform.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the Stewartstown Road Entrance.
  • This accessible toilet is located to your right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 153cm x 222cm (5ft x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 84cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 118cm (3ft 10in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to your right as you enter from the Stewartstown Road entrance.
  • The female and male toilets are approximately 6m (6yd 1ft) from the Stewartstown road entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.

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• Comments View
  • There is an AED device in the centre office, behind the ticket counter.