You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • Crumlin Road Goal is a historically significant museum, tourist attraction and conference centre.
  • The following is available here: a café, exhibits, a museum, museum buildings, a restaurant and a shop.
  • The venue also offers outdoor exhibits and a conference centre.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Grand Central Station.
  • This station has step-free access.
  • The nearest bus station is Grand Central Station.
  • This bus station has step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting Around View
  • The following areas have stepped access: The Tunnel.
  • The following areas have step-free access via slopes or ramps: The Courtyard.
  • Circulation routes around the site consist of: surfaced footpaths.
  • Some resting areas are available along circulation routes.
  • Wayfinding signage is provided.
  • A map is included with purchase of a ticket.
• Getting Help and Assistance View
  • You can borrow or hire the following equipment: a manual wheelchair.
  • View more information on borrowing or hiring equipment (opens new tab).
  • British Sign Language can be provided virtually.
  • The alternative formats documents can be provided in include: different languages and audio.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located in The Basement, The Governor's Corridor and Cuffs Restaurant.
  • The transfer space varies between toilets with adaptations.
  • Ambulant toilet facilities are located in The Courtyard, The Basement and The Governor's Corridor.
  • Female and male step-free standard toilet facilities are located in The Courtyard.
  • Female and male step-free standard toilet facilities are located The Basement.
  • Female and male step-free standard toilet facilities are located The Governor's Corridor.
• Changing Facilities View
  • Parent and baby changing facilities are located in the toilet with adaptations in The Basement and The Governor's Corridor.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Car Park View
  • The car park is located within the grounds of the venue, off Clifton Park Avenue.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 6 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 249cm (width) x 498cm (depth).
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 20m from the Ticket Office.
  • The most accessible route from the Blue Badge parking has a steep slope.
  • This route has uneven surfaces.
• Charges and Restrictions View
  • This car park is for staff and visitors only.
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance via the Car Park. Skip to the next section.

Entrance via the Car Park

Collapse all Expand all

• Access Point View
  • This access point is located in the on-site car park.
  • The approach to the access point has uneven surfaces.
  • The access point is clearly signed.
  • There is step-free access via a slope.
  • The slope gradient varies between slight and steep.
  • There is an open gap at this access point.
  • The width of the opening is more than 200cm.
  • There is step-free access via a slope as you enter.
  • The slope gradient varies between slight and steep.

You are on Crumlin Road Main Entrance. Skip to the next section.

Crumlin Road Main Entrance

Collapse all Expand all

• Access Point View
  • This access point is located at the front of the venue, on Crumlin Road.
  • The access point is clearly signed.
  • There is step-free level access at the access point.
  • There is a double gate at this access point.
  • The gates are permanently held open.
  • The width of the opening is 390cm.
  • The gates have a high colour contrast.
  • There is step-free access via a slope as you enter.
  • The slope has a slight gradient.

You are on Gate House Entrance. Skip to the next section.

Gate House Entrance

• This entrance is located at the front of the venue, on Crumlin Road.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 118cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 118cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout the majority of walkways.
  • The following areas have stepped access: the Tunnel.
  • The following areas have step-free access via slopes: the Courtyard.
• Circulation View
  • There is a manual door along one of the circulation routes.
  • Access throughout may include uneven surfaces and narrow walkways.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests and benches.
  • Lighting levels vary due to there being different types of lights in the space.

You are on Ticket Office Entrance. Skip to the next section.

Ticket Office Entrance

• This entrance is located in The Courtyard, immediately ahead from the entrance in the car park.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope or ramp at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 122cm.
• The doors have a low colour contrast.

You are on Ticket Office and Shop. Skip to the next section.

Ticket Office and Shop

Collapse all Expand all

• Shop View
  • The room is located in the Gate House.
  • There is step-free level access into the shop.
  • There is step-free level access throughout the shop.
  • There is a lowered section at the counter.
  • There is not a hearing assistance system.
  • The shop does not have a fitting room with adaptations.
• Ticket Office View
  • There is one ticket office.
  • The ticket office is located in The Gate House.
  • There is step-free level access into the ticket office.
  • There is a lowered section at the counter.
  • There is not a hearing assistance system.

You are on Basement Entrance. Skip to the next section.

Basement Entrance

• This entrance is located in The Courtyard, to right hand side of the prison block.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single automatic door.
• The door opens towards you.
• The width of the opening is 106cm.
• There is a small lip on the threshold of the opening.
• The door has a medium colour contrast.
• There is a push pad or push button to exit at a height of 101cm.

You are on Museum (Self-Guided Tour). Skip to the next section.

Museum (Self-Guided Tour)

• The area is indoors.
• This area is interactive.
• There is step-free level access throughout the majority of areas.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor have a high colour contrast.
• The following may be experienced here: flash photography, sudden loud noises, lighting effects, 3D visual effects on screen and interactive video effects.
• There is background noise in this area.
• Lighting levels vary due to the size of the space.
• Display formats include: pictorial, audio description, audio guides, information boards, televisions/screens, handheld information devices, interactive exhibits at a suitable height for a wheelchair user, multi-language audio, BSL and subtitles.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs with armrests and benches.
• The tour is self-guided.
• There is step-free level access throughout the majority of the tour.
• The following areas have stepped access: The Tunnel.
• The tour also has uneven surfaces and narrow walkways.
• Wayfinding signage is provided throughout the tour.
• Some signage is clearly visible with high contrasting colours.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left in the foyer of the Basement.
• The distance from the Basement entrance is 16m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.

Collapse all Expand all

• Standard Lift View
  • Floors LG (the Basement), G (the Goal Experience) and 1 (Conference Centre) can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 91cm.
  • The internal dimensions of the lift are 109cm (width) x 138cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a low colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and a mirror to aid reversing.
  • Lighting levels were low at the time of the survey.
  • There is an assistance button next to the stairs. Staff provide assistance to customers requiring access to the lift.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located in the Basement, next to The Last Drop Bar.
• Floors LG (the Basement) and G (the Goal Experience) can be accessed by these stairs.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to there being different types of lights in the space.

You are on C-Wing Exit (Self-Guided Tour). Skip to the next section.

C-Wing Exit (Self-Guided Tour)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free access via a slope as you exit.
• The slope has a slight gradient.

You are on Museum (Outdoor Experience). Skip to the next section.

Museum (Outdoor Experience)

• The area is outdoors.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via slopes: the Outdoor Experience route to the historical grave sites.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor have a medium colour contrast.
• There may be background noise in this area.
• Display formats include: pictorial, audio description, audio guides, information boards, handheld information devices, multi-language audio, BSL and subtitles.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.
• The tour is self-guided.
• There is step-free level access throughout the tour.
• The tour also has uneven surfaces.
• Wayfinding signage is provided throughout the tour.
• Signage is clearly visible with high contrasting colours.

You are on Gift Shop. Skip to the next section.

Gift Shop

Collapse all Expand all

• Access to the Shop View
  • The Gift Shop is in the Courtyard, to the left of the Gate House.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free access via a very easy slope into the shop.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 77cm.
  • The door has a medium colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • There is background noise.
  • There is wayfinding signage.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels were even at the time of the survey.
• Payment Counters and Checkouts View
  • The payment counter is located immediately ahead when entering the shop.
  • Signage is not provided for the counter.
  • The height of the counter is 85cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is moveable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.

You are on Cuffs Restaurant. Skip to the next section.

Cuffs Restaurant

Collapse all Expand all

• Location and Access View
  • Cuffs Restaurant is in the Basement, to the right after entering the foyer.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door is permanently held open.
  • The door requires effort to open.
  • The width of the opening is 96cm.
  • The door has a low colour contrast.
• Order and Payment View
  • This area has a payment counter.
  • The bar was surveyed.
  • The bar is located on the left hand side of the restaurant.
  • There is step-free level access to the bar.
  • The height of the bar is 116cm.
  • There is not a lowered section at the bar.
  • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 117cm.
  • The payment machine is moveable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available.
  • Menu types include: wall-mounted, menu boards, handheld and online.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a medium colour contrast.
  • Seating available in this area includes: chairs without armrests and benches.
  • Some seating is fixed.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were low at the time of the survey.

You are on Toilet with Adaptations (Basement - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Basement - Right Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located in the Basement.
  • The distance from the Basement entrance is 11m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 149cm (width) x 216cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 81cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 108cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 105cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 101cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There is one coat hook.
  • The coat hook is 138cm from the floor.
  • The height of the baby change facility when in use is 93cm.
  • The walls and floor have a low colour contrast.
  • Lighting levels were low at the time of the survey.

You are on Toilet with Adaptations (Governor's Corridor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Governor's Corridor - Left Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located in the Governor's Corridor.
  • The distance from the lift is 6m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 154cm (width) x 218cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 89cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder cannot be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 68cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 106cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 109cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 140cm from the floor.
  • The height of the baby change facility when in use is 88cm.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Cuffs Restaurant - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Cuffs Restaurant - Right Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located in Cuffs Restaurant.
  • The distance from the restaurant bar is 7m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces and narrow walkways.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • The door has a locking handle.
  • Internally the door has a low colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 156cm (width) x 222cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 79cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the non-transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the non-transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 83cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 108cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 97cm from the floor.
  • There is a push button emergency alarm.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were low at the time of the survey.