You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Great Victoria Street.

You are on Opening Times (Bus Station). Skip to the next section.

Opening Times (Bus Station)

• Monday 05:00 - 23:00.
• Tuesday 05:00 - 23:00.
• Wednesday 05:00 - 23:00.
• Thursday 05:00 - 23:00.
• Friday 05:00 - 23:00.
• Saturday 05:45 - 23:00.
• Sunday 05:45 - 22:15.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Great Northern Mall Entrance). Skip to the next section.

Outside Access (Great Northern Mall Entrance)

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• Entrance View
  • This information is for the entrance located in the Great Northern shopping mall.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.

You are on Outside Access (Glengall Street Entrance). Skip to the next section.

Outside Access (Glengall Street Entrance)

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• Entrance View
  • This information is for the entrance located off Glengall Street.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are in the centre.
  • The lighting levels at the ramp/slope are moderate to good.

You are on Outside Access (Bus Stand 6 Entrance). Skip to the next section.

Outside Access (Bus Stand 6 Entrance)

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• Entrance View
  • This information is for the entrance located next to the waiting area.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
• Comments View
  • There are bollards with good contrast just beyond the entrance by the bus stands.
    
  • There are 2 other similar entrances.

You are on Outside Access (Night Gate). Skip to the next section.

Outside Access (Night Gate)

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• Entrance View
  • This information is for the entrance located to the right of the Glengall Street entrance.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
• Ramp/Slope View
  • The ramp/slope is located beyond the night gate entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are in the centre.
  • The lighting levels at the ramp/slope are moderate to good.
• Comments View
  • The doors open automatically between the hours of 23:00 and 05:30.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 10m (10yd 2ft) from the Northern Mall entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 3 member(s) of staff on duty.
• The station is not staffed between 20:00 and 06:30.
• There is an office to obtain help (other than the ticket office).
• The office to obtain help (other than the ticket office) is located next to the waiting area.
• The help office is 17m (18yd 1ft) from the Great Northern Mall entrance.
• There is a ticket office / travel centre.
• The ticket office / travel centre is located opposite the help desk.
• The ticket office / travel centre is 10m (10yd 2ft) from the Great Northern Mall entrance.
• There are 17 stands / bays.
• The stands which have level access are all bus stands/bays.
• Announcements are visual.
• The bus companies operating within this station are Ulsterbus, Goldliner, Metro.
• There is a taxi rank at the station.
• The taxi rank is located on Glengall Street.
• The taxi rank is 20m (21yd 2ft) from the Glengall Street entrance.
• There is not a wheelchair to borrow.
• Shops and services within the station include a shop, an ATM and a taxi freephone.
• All key concourse shops and services have level access.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Glengall Street entrance.
  • This accessible toilet is located on the main concourse.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 190cm x 180cm (6ft 3in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 105cm (3ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 112cm and 140cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 139cm (4ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the external door and wall.
  • There is a medium colour contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a medium colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 102cm (3ft 4in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the main concourse.
  • The female and male toilets are approximately 20m (21yd 2ft) from the Glengall Street entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • There is a wheelchair available to borrow. Please ask a member of staff.