Access Guide
Overview
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About
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- Grove Wellbeing Centre offers a 25m pool and toddler pool, gym with spin studio, sports hall, soft play, martial arts studio and activity rooms for hire.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park.
- There is a drop-off point and on-street Blue Badge Bay parking.
- The nearest train station is York Street.
- This station has step-free access.
- The nearest bus station is Skegoneill Avenue.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- Doors are held open along circulation routes.
- Floors G, 1 and 2 can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the Martial Arts Studio.
- British Sign Language can be provided virtually on request.
- The alternative formats documents can be provided in include: large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 5 toilets with adaptations.
- The toilets with adaptations are located on the ground floor at reception and in the Village Change, and next to the gym on the first floor.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located on the ground floor at reception.
- Female and male step-free standard toilet facilities are located on the ground floor in the Village Change.
- Female and male step-free standard toilet facilities are located on the first floor next to the changing area for the gym.
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Changing Facilities
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- Changing facilities with adaptations are located on the ground floor in the Village Change, and on the first floor next to the gym.
- Standard changing facilities are located in the Village Change and next to the gym on the first floor.
- Parent and baby changing facilities are located on the ground floor at reception and in the Village Change.
Parking
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Car Park
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- The car park is located to the right of the centre, off York Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 305cm (width) x 481cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- Payment can be made with a credit/debit card (contactless) and via an app.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the entrance to the centre, on York Road.
- There is a dropped kerb with tactile paving from the drop-off point.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located in front of the centre, on York Road.
- The Blue Badge bays have faded markings.
Main Entrance
- This entrance is located at the front of the centre, on York Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 164cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 165cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a slight gradient.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- Doors are held open along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels vary due to the use of large glazed walls.
Village Change
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Changing Area
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- The shared changing area was surveyed.
- The changing area surveyed is located straight ahead from reception, to the left of the pool.
- The distance from reception is 18m.
- The most accessible route to the changing area has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing area.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- Internally the door has a low colour contrast.
- Facilities in this area include: changing cubicles, a changing facility with adaptations, toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 104cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has a sensor tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed shower head.
- The shower controls are sensor.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Toilet with Adaptations (Village Change - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the right side of the Village Change.
- The distance from the Village Change entrance is 39m.
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Route
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- The most accessible route to the toilet has very easy slopes.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door is push pad activated.
- The height of the push pad is 88cm.
- The door opens outwards and has a medium colour contrast.
- The width of the opening is 87cm.
- The door has a locking handle.
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 211cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 81cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 51cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 109cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Changing Room with Adaptations (Village Change)
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Location and Access
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- The changing room surveyed is located on the right of the Village Change.
- The distance from the Village Change entrance is 38m.
- The most accessible route to the changing room has very easy slopes.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access into the changing room.
- There is not any signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 90cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- Washing and toilet facilities available in the changing room include: a wheel-in shower.
- Changing facilities available in the changing room include: a dry seat for changing with a grab rail/dropdown rail.
- The dimensions of the changing room are 213cm (width) x 223cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There are no coat hooks.
- There is a wheel in shower in the changing room.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is no emergency alarm.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 53cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There is a dropdown rail for the shower.
- The dropdown rail for the shower has a high colour contrast.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Pool
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Pool 1
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- Access to the pool is through a walkway in the centre of the Village Change.
- This is an indoor pool.
- There is step-free level access throughout this area.
- Some flooring is shiny.
- Seating available around the pool includes: a seated viewing balcony (with step-free access).
- Seating is fixed.
- There is an emergency alarm poolside.
- Lighting levels vary due to there being different types of lights in the space.
- Access into the water is via 3 steps.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The steps are clearly marked.
- The following adaptations are available for disabled people: a submersible wheelchair and a height adjustable pool floor.
- The pool is staffed at all times.
- Additional facilities include: a children's pool and poolside showers.
Soft Play
- The room is located straight ahead at reception, to the left of the Village Change entrance.
- The distance from reception is 18m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a medium colour contrast.
- Seating available in this room includes: chairs without armrests and benches.
- Some seating is fixed.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There may be background noise in this room.
- Lighting levels vary due to there being different types of lights in the space.
Lift
- The lift surveyed is located on the ground floor at reception.
- The distance from reception is 7m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors G, 1 and 2 can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kgkg.
- The external lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 110cm (width) x 206cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a low colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located at reception.
- Floors G, 1 and 2 can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Dry Change (First Floor)
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Changing Area
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- The female and male changing area was surveyed.
- The changing area surveyed is located to the left, at the end of the walkway on the first floor.
- The distance from the gym is 20m.
- The most accessible route to the changing area has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 88cm.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- Facilities in this area include: showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
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Shower Facilities
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- There is step-free access via a very easy slope to the shower facilities.
- There is a fixed shower head.
- The shower controls are sensor.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Toilet with Adaptations (First Floor - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the right of the gym entrance.
- The distance from gym is 3m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door is push pad activated.
- The height of the push pad is 98cm.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 89cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 146cm (width) x 223cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 51cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Changing Room with Adaptations (First Floor)
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Location and Access
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- The changing room surveyed is located on the left, towards the end of the walkway on the first floor.
- The distance from the gym is 10m.
- The most accessible route to the changing room has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 89cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- Washing and toilet facilities available in the changing room include: a wheel-in shower.
- Changing facilities available in the changing room include: a dry seat for changing.
- The dimensions of the changing room are 246cm (width) x 201cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There are multiple coat hooks.
- The coat hooks are 100cm and 135cm from the floor.
- There is a wheel in shower in the changing room.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are dropdown rails for the shower.
- The dropdown rails for the shower have a high colour contrast.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Gym
- The gym is located to the left of the walkway on the first floor.
- There is step-free level access into the gym.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 153cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- Access throughout may include narrow walkways, permanent physical obstructions and moveable physical obstructions.
- There is room for a wheelchair user to manoeuvre.
- The gym is staffed when open.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- Seating available includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels vary due to there being different types of lights in the space.
Spin Studio
- The room is located on the right of the walkway through the first floor.
- The distance from the lift is 13m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open both ways.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a low colour contrast.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels vary due to there being different types of lights in the space.
