You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a fitness suite, large committee room / activity room and six changing rooms.
• Services / facilities within the grounds include 3G football pitches.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Sydenham.

You are on Opening Times (Building). Skip to the next section.

Opening Times (Building)

• Monday 09:00 - 21:00.
• Tuesday 09:00 - 21:00.
• Wednesday 09:00 - 21:00.
• Thursday 09:00 - 21:00.
• Friday 09:00 - 18:00.
• Saturday 09:00 - 18:00.
• Sunday 10:00 - 14:00.

You are on Opening Times (Pitches). Skip to the next section.

Opening Times (Pitches)

• Monday 09:00 - 22:00.
• Tuesday 09:00 - 22:00.
• Wednesday 09:00 - 22:00.
• Thursday 09:00 - 22:00.
• Friday 09:00 - 22:00.
• Saturday 09:00 - 18:00.
• Sunday 09:00 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
  • The nearest Blue Badge bay is 38m (41yd 1ft) from the rear entrance.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the rear entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Front Entrance). Skip to the next section.

Outside Access (Front Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are light.
• The width of the door opening is 152cm (4ft 12in).

You are on Level Change (Front Entrance). Skip to the next section.

Level Change (Front Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left and right as you face the entrance.
• The ramp/slope is permanent.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located in the car park.
• There is level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are light.
• The width of the door opening is 152cm (4ft 12in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the front entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

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• Comments View
  • Chairs with armrests are available in reception.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the reception foyer and fitness suite.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Level Change (3G Pitch Access). Skip to the next section.

Level Change (3G Pitch Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading down to the pitch from the Hanwood Centre.
• The ramp/slope is permanent.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading down to the pitch from the Hanwood Centre.
• There is/are 15 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the corridor to the right of reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 8m (8yd 2ft) from the front entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 115cm x 140cm (3ft 9in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located to the rear of the first floor.
  • The fitness suite is 14m (15yd 11in) from the lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are single.
  • The doors are heavy.
  • The opening is 90cm wide.
• IFI Accredited Fitness Suite View
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes free weights.
  • A portable hearing loop is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing room is located to the rear of the building.
• The facility is 27m (29yd 1ft) from the front entrance.
• The door opens outwards.
• The width of the door is 96cm (3ft 2in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 269cm x 223cm (8ft 10in x 7ft 4in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 106cm (3ft 6in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 47cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 73cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 49cm (1ft 7in).

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 27m (29yd 1ft) from the front entrance.
• The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
• The standard changing room(s) surveyed is/are located to the rear of the building.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Accessible Shower (Standard Changing Area). Skip to the next section.

Accessible Shower (Standard Changing Area)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located in the standard changing rooms.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 51cm (1ft 8in).
• Other facilities available include; dropdown rails.
• There is level access to the services from the accessible shower facilities.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.
• The accessible toilet cubicle was being used for storage at the time of the survey.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the front entrance.
  • This accessible toilet is located in the corridor to the left of the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 96cm (3ft 2in).
  • The door is light.
  • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 104cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the corridor to the right of reception.
  • The female and male toilets are approximately 24m (26yd 9in) from the front entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.
• Comments View
  • Additional standard female and male toilet are located on the first floor.
  • There is step free access via lift.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.