Access Guide
Overview
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About
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- Facilities available in the venue include: accommodation, SQ Bar and Grill, conference and function rooms.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking and a public car park nearby.
- The name of the nearest car park is Dunbar Street.
- View information on Dunbar Street parking (opens new tab) .
- The nearest step-free train station is Grand Central.
- The nearest bus station is Grand Central.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- G, 1, 2, 3, 4 and 5 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor, to the right of the main entrance.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located to the right of the main entrance.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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On-street Parking
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- On-street standard parking is available.
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Public Car Parks
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- There is a public car park located in Dunbar Street.
- The name of the car park is Dunbar Street.
- Designated Blue Badge parking bays are not available in the car park.
- Ramada By Wyndham Belfast City Centre (20 Talbot St) does not have its own parking, but guests can use nearby secure parking, such as Q-Park Victoria Square.
- As of March 2026, external secure parking rates are approximately £18 for 24 hours.
- Alternative parking options include pay and display on-street parking and nearby retail parking, though these may have time limits.
Main Entrance
- This entrance is located to the front of the hotel.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 138cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 155cm.
- The second set of doors have a low visual contrast.
Reception
- The reception is located ahead from the main entrance.
- The distance from the main entrance is 3m.
- There is step-free level access to the reception.
- The height of the reception desk is 116cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny and patterned.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Some signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
External SQ Bar and Grill Entrance
- This entrance is located to the left hand side of the building.
- The approach to the entrance has a bollard.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 150cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
SQ Bar and Grill
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Location and Access
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- SQ Bar and Grill is located to the left of the main entrance, and also has an external entrance to the left hand side of the building.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a bar where food and drink can be ordered, buffet counters, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld, wall-mounted and pictorial.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
- The counter has a television, windows and mirrors.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables and booths.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- An external seating area which is covered is available
- There are tables and chairs with armrests in this seating area.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right of the main entrance.
- The distance from the main entrance is 8m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 198cm (width) x 169cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 131cm (from the side of the toilet pan).
- There is a push button flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 90cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 105cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 135cm from the floor.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the right hand side of the ground floor.
- The distance from the main entrance is 15m.
- The most accessible route to the lift has step-free level access.
- G, 1, 2, 3, 4 and 5 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 108cm.
- The internal dimensions of the lift are 156cm (width) x 139cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs
- The stairs surveyed are located to the right side of the bar area.
- There is a single manual door to access the stairwell.
- G, 1, 2, 3, 4 and 5 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Bedroom and Ensuite with Adaptations (Room 334 - Left Hand Transfer)
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Bedroom Access
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- The bedroom surveyed is located on the third floor.
- The distance from the lift is 27m.
- The most accessible route to the bedroom has step-free level access and doors permanently held open.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 111cm.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 59cm from the floor.
- The space under the bed is 14cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring is shiny.
- The following is available in this bedroom: a chair with armrests, a sofa, wardrobes for seated users, bedside plug sockets, a desk and a TV with subtitles.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- Lighting levels were even at the time of the survey.
- This bedroom has an adjoining room.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The width of the door opening to the ensuite is 87cm.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 213cm (width) x 194cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 146cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 41cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 109cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The ensuite has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a shower seat.
- The shower seat is 49cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a low visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
