Access Guide
Location
- The venue is situated within the centre of the city.
- This venue is situated in Belfast.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Central Station.
- The venue is in a shopping mall.
Introduction
COVID-19 Information
Opening Hours
Parking (Victoria Square)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The car park is below the shopping centre.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 380cm x 610cm (12ft 6in x 20ft 0in).
- The nearest designated bay is 15m (16yd) from the car park entrance.
- The furthest designated bay is 37m (40yd) from the car park entranc.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- The patron does not have to cross a road.
- The car park does have a height restriction barrier.
- The maximum height is 210.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located on level 2 of Victoria Square.
- There is not level access into the venue.
- The main door(s) open(s) both ways.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 200cm (6ft 7in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 190cm (6ft 3in).
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located immediately beyond the entrance.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
Lift (Main Entrance)
- There is a lift for public use.
- The lift is located immediately beyond the entrance.
- The lift is a platform lift.
- The floors which are accessible by this lift are 2-3.
- The lift is 2m (6ft 7in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the restaurant.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Level Change (Bar Area)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading up to the bar area.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the bar area.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- The ramp is used to bypass the steps.
- The bar counter has a lowered section.
Eating and Drinking
- The following information is for the restaurant/bar.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the lift.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is American themed.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the lift.
- This accessible toilet is located to the left as you enter the restaurant.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 210cm x 145cm (6ft 11in x 4ft 9in).
- There is not a lateral transfer space.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet .
- The height of the baby change table once extended is 100cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the left as you enter the restaurant.
- The female and male toilets are 25m (27yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.