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Templemore Baths

96 Templemore Ave, Belfast, BT5 4FW

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: access to the spa facilities, family change and wet side changing area.
    • The following areas have stepped access: the conference room within the Heritage Centre.
    • Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
    • G1, G2 and 1 can be accessed via a standard lift, a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language can be provided virtually.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located at the main reception and on floor 1 next to the gym.
    • All toilets with adaptations have a right hand transfer space.
    • Ambulant toilet facilities are located in the male and female wet changing area.
    • The male and female step-free standard toilet facilities are located in the male and female wet changing area.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located within the changing village.
    • Standard changing facilities are located within the changing village and female wet changing and toilets.
    • Parent and baby changing facilities are located within the family changing room and accessible changing room.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located within the male and female wet changing and toilets.
    • Standard shower facilities are located within the wet changing and toilets, outside the main pool.

Parking

  • Car Park View
    • The car park is located to the right of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 243cm (width) x 480cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 30m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 92cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 114cm.
  • There is a second single automatic door.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The second door opens towards you.
  • The width of the opening is 95cm.
  • The second door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 110cm.

Entrance (Heritage Centre)

  • This entrance is located on the left when entering via the main entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 98cm.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 118cm.

Reception

  • The reception is located to the right inside the foyer when entering the centre.
  • The distance from the main entrance is 18m.
  • There is step-free level access to the reception.
  • The height of the reception desk is 124cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows and patterned/distracting backgrounds.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests and sofas.
  • Furniture available in this area includes: coffee tables.
  • There are security barriers with a wider opening which are operated by key card.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: access to the spa facilities, family change and wet side changing room with adaptations .
  • The following areas have stepped access: the conference room within the Heritage Centre.
  • Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests and sofas.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable in some areas.

Eating and Drinking (Courtyard Cafe)

  • Location and Access View
    • The courtyard cafe is located ahead when entering the centre.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 135cm.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located ahead when entering the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 101cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Floor G2 - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the right when entering via the main entrance on floor G2.
    • The distance from the main entrance is 2m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 91cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 192cm (width) x 254cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 84cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 84cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Floor G2 - Dry Side - Right Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located on floor G2, to the right of the building.
    • The distance from the main entrance is 36m.
    • The most accessible route to the changing room has step-free level access.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 99cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower, a baby change table and a dry seat for changing with a grab rail/dropdown rail.
    • The dimensions of the changing room are 264cm (width) x 263cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
    • The lateral transfer space is 196cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 86cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 137cm from the floor.
    • The height of the baby change facility when in use is 84cm.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 54cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift

  • The lift surveyed is located to the right of the reception desk.
  • The distance from the main entrance is 32m.
  • The most accessible route to the lift has step-free level access.
  • G1, G2 and 1 are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 106cm (width) x 138cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (G1 and G2 - Changing Village)

  • The stairs surveyed are located to the right of the building past the security barriers.
  • G1 and G2 can be accessed by these stairs.
  • There are 8 steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Stairs (G2 to Floor 1)

  • The stairs surveyed are located to the right of the building.
  • There is a single manual door to access the stairwell.
  • G2 and Floor 1 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Changing Area (Changing Village)

  • Changing Area View
    • The gender inclusive changing area was surveyed.
    • The changing area is located on floor G1.
    • The distance from the lift is 8m.
    • The most accessible route to the changing area has step-free level access and doors permanently held open.
    • There is step-free level access into the changing area.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 159cm.
    • Internally the door has a high visual contrast.
    • Facilities in this area include: changing cubicles, a Changing Places facility, toilets, showers, a changing bench, baby change facilities and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • The height of the baby change facility when in use is 81cm.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • There are ambulant toilet facilities available.
    • The ambulant cubicles have horizontal grab rails on both sides.
    • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed height shower head.
    • The shower controls are push.
    • There is a flip-down shower seat.
    • There are grab rails and dropdown rails for the shower.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located within the changing village on floor G1.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the lift is 11m.
    • The most accessible route to the Changing Places facility has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 98cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 395cm (width) x 301cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The transfer space on the right as you face the toilet is 267cm.
    • The transfer space on the left as you face the toilet is 88cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is not a wall mounted toilet roll holder.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 178cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 47cm from the floor.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 80cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The facility has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 137cm from the floor.
    • A privacy screen is not available.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Floor G1 - Wet Side - Right Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located within the changing village on floor G1.
    • The distance from the lift is 34m.
    • The most accessible route to the changing room has step-free level access, a very easy slope and doors permanently held open.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 98cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower, a baby change table and a dry seat for changing with a grab rail/dropdown rail.
    • The dimensions of the changing room are 290cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
    • The lateral transfer space is 224cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 81cm.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 51cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Shower with Adaptations (Floor G1- Wet Side)

  • Location and Access View
    • The shower surveyed is located next to the main pool on floor G1.
    • The distance from the lift is 39m.
    • The most accessible route to the shower has step-free level access, a slight ramp or slope and doors permanently held open.
    • There is step-free access via a very easy slope into the facility.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 46cm from the floor.
    • There are grab rails and dropdown rails for the shower.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is no emergency alarm for the shower.
    • There is no mirror.
    • There is no shelf.
    • The facility has no disposal facilities.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The open entrance area has Braille, tactile and written text signage.

Pool (Main)

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • The flooring is shiny.
  • Seating available around the pool includes: benches.
  • The seating is fixed.
  • There is an emergency alarm at poolside.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Access into the water is via steps.
  • There are 10 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of the steps throughout its length.
  • The steps are clearly marked.
  • The pool is staffed at all times.
  • The following adaptations are available for disabled people: pool pod and submersible wheelchair.

Pool (Heritage)

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • The flooring is shiny.
  • Seating available around the pool includes: chairs without armrests.
  • There is an emergency alarm at poolside.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Access into the water is via steps.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of the steps throughout its length.
  • The steps are unmarked.
  • The pool has a lifeguard on duty at all times.
  • The following adaptations are available for disabled people: pool pod and submersible wheelchair.

Spa Facilities

  • The spa is located at the rear of the changing village on floor G1.
  • Facilities available include; a sauna and a steam room.
  • Sauna View
    • The sauna surveyed is located on the left when entering the spa.
    • The most accessible route to the sauna has step-free level access, slight ramps or slopes and manual doors.
    • There is written text and no signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door with a low visual contrast.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 113cm.
    • There is a push pad or push button to exit at a height of 115cm.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a push button emergency alarm.
  • Steam Room View
    • The steam room surveyed is located on the left of the spa.
    • The most accessible route to the steam room has step-free level access.
    • There is no signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door with a low visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a push button emergency alarm.

Gym

  • The gym is located on floor 1, to the left when exiting the lift.
  • There is step-free level access into the gym.
  • There are double automatic doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 140cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.

Spectator Seating Area Floor 1

  • Location and Access View
    • The seating area is to the rear of floor 1.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single automatic door with a high visual contrast.
    • The door opens towards you.
    • The width of the opening is 99cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • The chairs are fixed.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is a push pad to exit and enter at a height of 112cm.

Exhibition Space (Heritage Centre)

  • This attraction is indoors.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the conference room.
  • Access throughout may include manual doors.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor visual contrast varies between low and high.
  • The following may be experienced here: interactive video effects and audio triggered by the visitor.
  • There is background noise in some areas.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • Display information includes: BSL.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.
  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • There is step-free level access throughout the tour, this may include the use of a lift.
  • Access throughout the tour may include manual doors, doors permanently held open and narrow openings.
  • Areas with stepped access only can be experienced by visitors via a virtual tour and an information booklet.
  • Wayfinding signage is provided throughout the tour.
  • Signage is clearly visible with high contrasting colours.

Lift (Heritage Centre)

  • The lift surveyed is located at the rear of the Slipper Baths.
  • This lift is a platform lift.
  • The distance from the heritage centre entrance is 14m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • The ground and minor pool hall floors are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 148cm (width) x 109cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs (Heritage Centre)

  • The stairs surveyed are located to the right when entering the heritage centre.
  • The ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are unmarked and have a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Floor 1 - Heritage Centre - Minor Pool Hall - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on floor 1 of the heritage centre at the rear of the minor pool hall.
    • The distance from the platform lift is 17m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 157cm (width) x 285cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 89cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 84cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.