Access Guide
Overview
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About
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- Facilities available in the venue include: a café, heritage centre, leisure facilities including 2 swimming pools and a gym.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Titanic Quarter.
- The nearest step-free train station is Lanyon Place.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: access to the spa facilities, family change and wet side changing area.
- The following areas have stepped access: the conference room within the Heritage Centre.
- Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
- G1, G2 and 1 can be accessed via a standard lift, a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language can be provided virtually.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located at the main reception and on floor 1 next to the gym.
- All toilets with adaptations have a right hand transfer space.
- Ambulant toilet facilities are located in the male and female wet changing area.
- The male and female step-free standard toilet facilities are located in the male and female wet changing area.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located within the changing village.
- Standard changing facilities are located within the changing village and female wet changing and toilets.
- Parent and baby changing facilities are located within the family changing room and accessible changing room.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located within the male and female wet changing and toilets.
- Standard shower facilities are located within the wet changing and toilets, outside the main pool.
Parking
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Car Park
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- The car park is located to the right of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 243cm (width) x 480cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 30m from the main entrance.
- The most accessible route from the Blue Badge parking has a very easy slope and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 92cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 114cm.
- There is a second single automatic door.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The second door opens towards you.
- The width of the opening is 95cm.
- The second door has a high visual contrast.
- There is a push pad or push button to exit at a height of 110cm.
Entrance (Heritage Centre)
- This entrance is located on the left when entering via the main entrance.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 98cm.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 118cm.
Reception
- The reception is located to the right inside the foyer when entering the centre.
- The distance from the main entrance is 18m.
- There is step-free level access to the reception.
- The height of the reception desk is 124cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows and patterned/distracting backgrounds.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: coffee tables.
- There are security barriers with a wider opening which are operated by key card.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: access to the spa facilities, family change and wet side changing room with adaptations .
- The following areas have stepped access: the conference room within the Heritage Centre.
- Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and sofas.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Eating and Drinking (Courtyard Cafe)
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Location and Access
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- The courtyard cafe is located ahead when entering the centre.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- The width of the opening is 135cm.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Menus are wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located ahead when entering the cafe.
- There is step-free level access to the counter.
- The height of the counter is 101cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Floor G2 - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the right when entering via the main entrance on floor G2.
- The distance from the main entrance is 2m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 91cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 192cm (width) x 254cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 84cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Floor G2 - Dry Side - Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located on floor G2, to the right of the building.
- The distance from the main entrance is 36m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 99cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower, a baby change table and a dry seat for changing with a grab rail/dropdown rail.
- The dimensions of the changing room are 264cm (width) x 263cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
- The lateral transfer space is 196cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 86cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 137cm from the floor.
- The height of the baby change facility when in use is 84cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 54cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rail has a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Lift
- The lift surveyed is located to the right of the reception desk.
- The distance from the main entrance is 32m.
- The most accessible route to the lift has step-free level access.
- G1, G2 and 1 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 106cm (width) x 138cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (G1 and G2 - Changing Village)
- The stairs surveyed are located to the right of the building past the security barriers.
- G1 and G2 can be accessed by these stairs.
- There are 8 steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs (G2 to Floor 1)
- The stairs surveyed are located to the right of the building.
- There is a single manual door to access the stairwell.
- G2 and Floor 1 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Changing Area (Changing Village)
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Changing Area
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- The gender inclusive changing area was surveyed.
- The changing area is located on floor G1.
- The distance from the lift is 8m.
- The most accessible route to the changing area has step-free level access and doors permanently held open.
- There is step-free level access into the changing area.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 159cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, a Changing Places facility, toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 81cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are ambulant toilet facilities available.
- The ambulant cubicles have horizontal grab rails on both sides.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
- There is a flip-down shower seat.
- There are grab rails and dropdown rails for the shower.
Changing Places (Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located within the changing village on floor G1.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the lift is 11m.
- The most accessible route to the Changing Places facility has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 98cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 395cm (width) x 301cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The transfer space on the right as you face the toilet is 267cm.
- The transfer space on the left as you face the toilet is 88cm.
- There is a spatula flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a wall mounted toilet roll holder.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 178cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a shower seat.
- The shower seat is 47cm from the floor.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 80cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 137cm from the floor.
- A privacy screen is not available.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Floor G1 - Wet Side - Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located within the changing village on floor G1.
- The distance from the lift is 34m.
- The most accessible route to the changing room has step-free level access, a very easy slope and doors permanently held open.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 98cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower, a baby change table and a dry seat for changing with a grab rail/dropdown rail.
- The dimensions of the changing room are 290cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
- The lateral transfer space is 224cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 87cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 81cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 51cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Shower with Adaptations (Floor G1- Wet Side)
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Location and Access
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- The shower surveyed is located next to the main pool on floor G1.
- The distance from the lift is 39m.
- The most accessible route to the shower has step-free level access, a slight ramp or slope and doors permanently held open.
- There is step-free access via a very easy slope into the facility.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 46cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- There is no mirror.
- There is no shelf.
- The facility has no disposal facilities.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The open entrance area has Braille, tactile and written text signage.
Pool (Main)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- The flooring is shiny.
- Seating available around the pool includes: benches.
- The seating is fixed.
- There is an emergency alarm at poolside.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Access into the water is via steps.
- There are 10 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: pool pod and submersible wheelchair.
Pool (Heritage)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- The flooring is shiny.
- Seating available around the pool includes: chairs without armrests.
- There is an emergency alarm at poolside.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Access into the water is via steps.
- There are 5 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are unmarked.
- The pool has a lifeguard on duty at all times.
- The following adaptations are available for disabled people: pool pod and submersible wheelchair.
Spa Facilities
- The spa is located at the rear of the changing village on floor G1.
- Facilities available include; a sauna and a steam room.
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Sauna
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- The sauna surveyed is located on the left when entering the spa.
- The most accessible route to the sauna has step-free level access, slight ramps or slopes and manual doors.
- There is written text and no signage on or near the door.
- There is step-free level access into the sauna.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 113cm.
- There is a push pad or push button to exit at a height of 115cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a push button emergency alarm.
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Steam Room
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- The steam room surveyed is located on the left of the spa.
- The most accessible route to the steam room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the steam room.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 88cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a push button emergency alarm.
Gym
- The gym is located on floor 1, to the left when exiting the lift.
- There is step-free level access into the gym.
- There are double automatic doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 140cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Spectator Seating Area Floor 1
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Location and Access
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- The seating area is to the rear of floor 1.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is a single automatic door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 99cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- The chairs are fixed.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is a push pad to exit and enter at a height of 112cm.
Exhibition Space (Heritage Centre)
- This attraction is indoors.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the conference room.
- Access throughout may include manual doors.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- The following may be experienced here: interactive video effects and audio triggered by the visitor.
- There is background noise in some areas.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- Display information includes: BSL.
- There is not a hearing assistance system.
- Seating available in this area includes: benches.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the tour, this may include the use of a lift.
- Access throughout the tour may include manual doors, doors permanently held open and narrow openings.
- Areas with stepped access only can be experienced by visitors via a virtual tour and an information booklet.
- Wayfinding signage is provided throughout the tour.
- Signage is clearly visible with high contrasting colours.
Lift (Heritage Centre)
- The lift surveyed is located at the rear of the Slipper Baths.
- This lift is a platform lift.
- The distance from the heritage centre entrance is 14m.
- The most accessible route to the lift has step-free level access and manual doors.
- The ground and minor pool hall floors are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 148cm (width) x 109cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs (Heritage Centre)
- The stairs surveyed are located to the right when entering the heritage centre.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have a handrail on the right going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Floor 1 - Heritage Centre - Minor Pool Hall - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on floor 1 of the heritage centre at the rear of the minor pool hall.
- The distance from the platform lift is 17m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 157cm (width) x 285cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 89cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
