Skip to main content

Ten Square Hotel

10 Donegall Square South, Belfast, BT1 5JD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Great Victoria Street.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is NCP Montgomery Street.
    • The car park is located in Montgomery Street.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are not available.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 220cm x 500cm (7ft 3in x 16ft 5in).
    • Standard marked parking bays are located in Montgomery Street.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The hotel has a secure parking arrangement with the NCP Montgomery Street.
    • The car park is open 07:00 to 22:00 Monday to Saturday and 10:00 to 22:00 Sunday. It is closed for entry overnight.
    • The standard on-street parking is pay and display.
    • Parking is free for Blue Badge holders for council run on-street parking.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the building on Linenhall Street.
    • There is step-free access at this entrance.
    • The height of the intercom is 100cm (3ft 3in).
    • The main door(s) open(s) automatically (towards you).
    • The intercom is in a suitable position to allow wheelchair users to gain access.
    • The door(s) is/are double width.
    • The width of the door opening is 167cm.

Outside Access (Front Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building on Donegall Square South.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 171cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There are two pairs of similar doors either side of the entrance porch giving direct access to the Linen Bar and Jospers Steakhouse respectively.
    • There are outer security gates held permanently open during opening hours.

Outside Access (The Doffer Bar Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building on Donegall Square South.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 132cm.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 83cm.
  • Ramp/Slope View
    • The ramp/slope is located just beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The width of the ramp/slope is 149cm (4ft 11in).
    • The lighting levels at the ramp/slope are good.

Reception

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the public areas.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Level 3 Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the corridor between the rear and front of the hotel.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 106cm (3ft 6in).

Eating and Drinking (Jospers Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located at the front of the building.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the front entrance.
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is contemporary cuisine.
  • Opening Times View
    • Monday 07:00 - 22:00.
    • Tuesday 07:00 - 22:00.
    • Wednesday 07:00 - 22:00.
    • Thursday 07:00 - 22:00.
    • Friday 07:00 - 22:00.
    • Saturday 07:00 - 22:00.
    • Sunday 07:00 - 22:00.

Eating and Drinking (The Doffer Bar)

  • The following information is for the bar.
  • The bar is located at the front of the hotel.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the Doffers Bar entrance.
  • The distance between the floor and the lowest table is 67cm (2ft 2in).
  • The distance between the floor and the highest table is 108cm (3ft 7in).
  • The standard height for tables is 67cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Opening Times View
    • Monday 11:30 - 00:00.
    • Tuesday 11:30 - 00:00.
    • Wednesday 11:30 - 00:00.
    • Thursday 11:30 - 00:00.
    • Friday 11:30 - 01:00.
    • Saturday 11:30 - 01:00.
    • Sunday 12:00 - 22:00.

Eating and Drinking (Linen Bar and Lounge)

  • The following information is for the bar.
  • The bar is located at the front and side of the building.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the front entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is contemporary cuisine.
  • Opening Times View
    • Monday 11:30 - 01:00.
    • Tuesday 11:30 - 01:00.
    • Wednesday 11:30 - 01:00.
    • Thursday 11:30 - 01:00.
    • Friday 11:30 - 01:00.
    • Saturday 11:30 - 01:00.
    • Sunday 12:00 - 22:00.

Other Floors (Front Stairs)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.
  • Comments View
    • The left hand handrail stops after one flight.

Other Floors (Linen Suite)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Other Floors (Rear Stairs)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6, 7.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift (Main Lift)

  • There is a lift for public use.
  • The lift is located at the rear of the reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 147cm x 149cm (4ft 10in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Lift (Front Lift)

  • There is a lift for public use.
  • The lift is located at the rear of the Linen Bar.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • The lift is approximately 40m (43yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 127cm x 170cm (4ft 2in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Linen Suite and Function Facilities

  • The Linenhall Function Suite is located on the first Floor.
  • It has a 240 guest capacity and can be subdivided for functions or conferences.
  • Other function and conference suites include the Flax Suite, the Weaver Suite, the Bobbin Suite and the Vegas Suite. Their capacity varies from 2 to 60 guests.
  • Available conference equipment include data projectors, remote controlled screens, roving microphones, lapel microphone, lectern, 42 inch plasma TV screens and complimentary Wi-Fi.
  • Weddings and other functions can be fully catered for, with rooms combined or divided as required.

Eating and Drinking (The Loft Bar)

  • The following information is for the bar.
  • The bar is located on the seventh floor.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the main lift.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 68cm (2ft 3in).
  • The standard height for tables is 68cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is contemporary cuisine.

Room

  • General Information View
    • The Tourist Board rating is 4*.
    • There are 131 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 126 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 5 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 16m (17yd 1ft) from the third floor lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 316.
    • The width of the door is 86cm (2ft 10in).
    • The height of the bed is 65cm (2ft 2in).
    • The measurement between the bed base and floor is 4cm (2in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 86cm (2ft 10in).
    • The door opens outwards.
    • The door weight is heavy.
    • The door is locked by a lever twist.
    • The dimensions of the accessible ensuite are 238cm x 258cm (7ft 10in x 8ft 6in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 166cm (5ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on the right.
    • The toilet seat is 50cm (1ft 8in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 73cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm available in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is lever.
    • The shower seat is flip-down.
    • The flip-down or fixed seat height is 48cm (1ft 7in).
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is poor.
    • The colour contrast between the drop down rails and wall is fair.
    • The colour contrast between the grab rails and wall is fair.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • The number of accessible rooms with baths is 0.
    • The number of accessible rooms with wheel in showers is 5.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.
  • Comments View
    • The accessible room surveyed was on the third floor.
    • Photographs 1 to 8 show the accessible room surveyed.
    • Photographs 9-14 photographs show a typical standard rooms.

Accessible Toilet (Linen Bar and Lounge)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • This accessible toilet is located on the ground floor, to the right as you enter the reception in the Linen Bar Lounge.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 97cm (3ft 2in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 148cm x 216cm (4ft 10in x 7ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There are similar accessible toilets on the first floor in the Linen Suite function room and on the seventh floor in the Loft Bar.

Standard Toilet(s) (Linen Bar and Lounge)

Standard Toilet(s) (The Doffer Bar)

Level Change (Doffer Bar Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the bar.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There are alternative toilets with level access in the Linen Bar and Lounge.

Accessible Toilet (Linen Suite)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the lift.
    • This accessible toilet is located on the first floor in the Linen Suite.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 141cm x 186cm (4ft 8in x 6ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There are similar accessible toilets on the first floor at the rear and on the seventh floor in the Loft Bar.

Standard Toilet(s) (Linen Suite)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.