Access Guide
Overview
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About
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- This is a community support hub with multiple services available.
- Facilities available in the venue include: halls and meeting rooms, kitchens, toilets with adaptations and standard toilets.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- The nearest train station is Belfast Grand Central.
- The nearest bus station is Europa.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- The ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor, off the reception on the right and on the first floor, straight ahead and on the right after you exit the lift.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located on the first floor, straight ahead and on the right after you exit the lift.
- Parent and baby changing facilities are located within both of the toilets with adaptations.
- There is also a shared children's toilet on the ground floor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front right of the building on Disraeli Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a bell at a height of 115cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 128cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located on the left just beyond the entrance.
- The distance from the entrance is 1m.
- There is step-free level access to reception.
- The height of the reception desk is 80cm.
- There is not a lowered section at the desk.
- The reception has windows which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in this area which varies depending on the function/event .
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels were even at the time of the survey.
Room (Ground Floor - Main Hall)
- The room is located to the left of the reception.
- The distance from the entrance is 6m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 150cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were even at the time of the survey.
Kitchen (Ground Floor)
- The kitchen is located straight ahead from the entrance, through the reception area.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 75cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, a dishwasher, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located off the reception, on the right.
- The distance from the entrance is 8m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 167cm (width) x 197cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 83cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 101cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 131cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 92cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located in the reception area, on the right.
- The distance from the entrance is 5m.
- The most accessible route to the lift has step-free level access and manual doors.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 110cm (width) x 141cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located off the reception area, on the right.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Kitchen (First Floor - Tea Room)
- The kitchen is located directly to the right after you exit the lift on the first floor.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 75cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The work surface is 89cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- A lowered hob is not available.
- The sink is 89cm from the floor.
- A lowered sink is not available.
- The sink has a twist/turn tap.
- Facilities within the kitchen include a fridge, a microwave, a kettle and a toaster.
- Lighting levels were even at the time of the survey.
Room (First Floor - General Room)
- The room is located on the first floor, through the doors ahead after you exit the lift, then first door on the left.
- The distance from the lift is 4m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests and sofas.
- Furniture available in the room includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were even at the time of the survey.
Room (First Floor - Club Room)
- The room is located on the first floor, through the doors ahead after you exit the lift, then third door on the left.
- The distance from the lift is 12m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor, through the doors ahead after you exit the lift, then on the right.
- The distance from the lift is 6m.
- The most accessible route to the toilet has step-free level access, a lift and manual doors.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 198cm (width) x 248cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 163cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 99cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 90cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 96cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.