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Beech Hall Day Centre

21 Andersonstown Road, Andersonstown, Belfast, County Antrim, BT11 9AF

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Access Guide

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Introduction

  • Services / facilities within the building include a health centre situated on the main road.
    General offices with health specialists above the day centre.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Balmoral.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located on the left on approach to the entrance.
    • The car park type is underground.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the Car Park Accessible Entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the Lift to the Day Centre.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The underground car park is for Blue Badge holders only.
    • The standard parking is on the ground level and is open air with a tarmac surface.
    • The Blue Badge car park has level access due to a lift which takes you from the car park straight to the Day Centre on the ground floor.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 108cm (3ft 7in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 130cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 125cm.

Outside Access (Car Park Day Centre Entrance)

  • Entrance View
    • This information is for the entrance located within the Blue Badge Car Park.
    • There is step-free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 105cm (3ft 5in).
    • There is an intercom.
    • The height of the intercom is 105cm (3ft 5in).
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 80cm.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Eating and Drinking (Dining Room)

  • The following information is for the dining room.
  • The dining room is located down the corridor from reception.
  • Food or drinks are ordered from the service counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 79cm (2ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are not available.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Parks and Gardens (Day Centre Garden)

  • The park or garden does have footpaths.
  • The path(s) has a / have concrete surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are slight slopes on the paths.
  • There are bench seats situated along the paths for people to rest.
  • Comments View
    • The garden area is accessible from most rooms in the day centre.
    • The garden has seating, plants and chickens.

Other Rooms

  • There are 4 activity rooms ranging from painting to TV rooms.
  • All rooms have double doors that have a locked leaf.
  • The entrance width is 90cm.
  • All rooms have a variety of tables at 73cm high and chairs with and without armrests.

Lift

  • There is a lift for public use.
  • The lift is located along the right hand corridor from the main entrance, on the left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are the ground floor and car park.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 156cm x 140cm (5ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Changing Places

  • Location and Access View
    • The facility is located at the end of the right hand corridor from the main entrance and on the right.
    • The facility is approximately 20m (21yd 2ft) from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is not located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • You do not need a key for the facility.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The door does not have a horizontal grab rail.
    • The width of the door is 98cm (3ft 3in).
    • The dimensions of the facility are 460cm x 370cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 240cm (7ft 10in).
    • The transfer space on the left as you face the toilet is 96cm (3ft 2in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
    • There is a low colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a lever flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 58cm.
    • The toilet has a backrest.
    • There is a low colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 187cm (6ft 2in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 50cm (1ft 8in).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a high colour contrast between the shower rails and wall.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 73cm.
    • The wash basin tap type is sensor.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a medium colour contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 85cm.
    • Wide tear off paper roll is not available.
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is not at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 101cm.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • The height of the coat hook is 182cm from the floor.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are moderate to good.

Toilet with Adaptations (Transfer Both Sides)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located to the right as you enter from the main entrance, then on the right.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 270cm x 285cm (8ft 10in x 9ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 63cm.
    • The lateral transfer space on the right is 115cm.
    • There are dropdown rails on both sides of the toilet.
    • There is a flush on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 152cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 53cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 102cm (3ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Comments View
    • There are 5 toilets in total which are all accessible.
    • The accessible toilets act as standard toilets too.
    • Accessible toilets include both sides, right and left hand transfer.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.