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- Related link Victoria Square.
- The Costa Coffee is located within Victoria Shopping Centre.
- For more information about parking and access to and inside the centre, please view the shopping centre guide.
- Monday 07:00 - 20:00.
- Tuesday 07:00 - 20:00.
- Wednesday 07:00 - 21:00.
- Thursday 07:00 - 21:00.
- Friday 07:00 - 21:00.
- Saturday 08:00 - 19:00.
- Sunday 10:00 - 19:00.
- The nearest National Rail station is Great Victoria.
- For more information about the parking, please visit the access guide for the Victoria Shopping Centre.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the cafe.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking
- The following information is for the cafe.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 1m (3ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 55cm (1ft 10in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic cups are available.
- Plastic cutlery is available.
- Drinking straws are available on request.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks.
- Accessible toilet facilities are available.
Location and Access
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
- This accessible toilet is located at the rear of the cafe.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 200cm x 225cm (6ft 7in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Baby Change Facilities
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
Availability and Location of Standard Toilets
- Standard toilets are not available.
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.