Access Guide

Search Access Guide

Opening Times (Ticket Office)

Monday 11:00 - 16:00.
Tuesday 11:00 - 16:00.
Wednesday 11:00 - 16:00.
Thursday 11:00 - 16:00.
Friday 11:00 - 16:00.
Saturday 11:00 - 16:00.
Sunday 11:00 - 16:00.

Location

The venue is situated within the centre of the city.
This venue is situated in Belfast.
The venue is not situated on a road which has a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Great Victoria.

Parking

The venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.

Venue Car Park View
- The car park is located to the left of the main entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
On Street Parking and Drop-off Details. View
- There is not a designated drop off point.
Comments View
- Parking can also be arranged next to the Quay Side, with prior notice.
- Please contact the venue in advance for this service.

Outside Access (Ticket Office Entrance)

This information is for the entrance located at the front of the ticket office.
There is not level access into the venue.
The main door(s) open(s) towards you (pull).
The door(s) is / are single.
The door(s) is / are heavy.
The width of the door opening is 120cm (3ft 11in).

Reception

The reception desk is 3m (9ft 10in) from the ticket office entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.

Level Change (Jetty)

There is a ramp leading from the path on the quayside down to the jetty.
The gradient of this ramp varies from easy to steep depending on the tide.

Outside Access (Tour Boat - Mona)

There is not level access into the venue.
The main doors open (no doors).
The door opening is 68cm (2ft 3in) wide.

Level Change (Tour Boat - Mona)

There is a step from the jetty onto the boats.
The depth of this step can vary from level, shallow to deep depending on the tide.
There is level access onto the outside area of the main deck but 3 deep steps down to the internal seating area.

Outside Access (Tour Boat-Joyce Too)

There is not level access into the venue.
The main doors open (no doors).
The door opening is 76cm (2ft 6in) wide.

Level Change (Tour Boat-Joyce Too)

There is a step from the Jetty onto the boats.
The depth of this step can vary from level, shallow to deep depending on the tide.
There are are 6 medium steps leading from the entrance into the boat, the steps have handrails on both sides.

Inside Access

This venue does not play background music.
Lighting levels are varied.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the ticket office entrance.
- This accessible toilet is located after the reception.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 195cm x 205cm (6ft 5in x 6ft 9in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Comments View
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.