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Titanic Boat Tours - Lagan Boat Tours

The Obal, 66 Donegal Quay, Belfast, BT1 3NG

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Access Guide

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Opening Times (Ticket Office)

  • Monday 11:00 - 16:00.
  • Tuesday 11:00 - 16:00.
  • Wednesday 11:00 - 16:00.
  • Thursday 11:00 - 16:00.
  • Friday 11:00 - 16:00.
  • Saturday 11:00 - 16:00.
  • Sunday 11:00 - 16:00.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Belfast.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Great Victoria.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located to the left of the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • Parking can also be arranged next to the Quay Side, with prior notice.
    • Please contact the venue in advance for this service.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located at the front of the ticket office.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 120cm (3ft 11in).

Reception

  • The reception desk is 3m (9ft 10in) from the ticket office entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Level Change (Jetty)

  • There is a ramp leading from the path on the quayside down to the jetty.
  • The gradient of this ramp varies from easy to steep depending on the tide.

Outside Access (Tour Boat - Mona)

  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 68cm (2ft 3in) wide.

Level Change (Tour Boat - Mona)

  • There is a step from the jetty onto the boats.
  • The depth of this step can vary from level, shallow to deep depending on the tide.
  • There is level access onto the outside area of the main deck but 3 deep steps down to the internal seating area.

Outside Access (Tour Boat-Joyce Too)

  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 76cm (2ft 6in) wide.

Level Change (Tour Boat-Joyce Too)

  • There is a step from the Jetty onto the boats.
  • The depth of this step can vary from level, shallow to deep depending on the tide.
  • There are are 6 medium steps leading from the entrance into the boat, the steps have handrails on both sides.

Inside Access

  • This venue does not play background music.
  • Lighting levels are varied.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the ticket office entrance.
    • This accessible toilet is located after the reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 195cm x 205cm (6ft 5in x 6ft 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.