You are on Getting To (Endoscopy Unit). Skip to the next section.

Getting To (Endoscopy Unit)

• Endoscopy Unit is/are located on level 3 of the main building.
• Access to the Endoscopy Unit is via the main entrance.
• Enter via the main entrance and proceed straight ahead past reception.
  At the escalators, turn right into the lift lobby.
  Take lift A to level 3.
  Exit the lift and turn right.
  The Endoscopy unit is through the doors on the right.
• There is step free access, via lift, to the Endoscopy Unit.
• the Endoscopy Unit is approximately 5m from the lift A.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Parking (Main Entrance - Blue Badge Parking and Drop-Off). Skip to the next section.

Parking (Main Entrance - Blue Badge Parking and Drop-Off)

Collapse all Expand all

• Car Park View
  • The car park is located opposite the Main Entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 265cm (width) x 730cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 140cm.
  • The nearest designated bay is 11m from the Main Entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • The access road for the Blue Badge bays and the drop-off point is between the Blue Badge bays and the Main Entrance.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for all users.
  • Free parking for Blue Badge holders is restricted to 1 hour.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the right of the main accessible hospital entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the hospital, opposite the Blue Badge bays.
• The approach to the entrance has bollards.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a key fob/card reader at a height of 114cm.
• There is an intercom at a height of 134cm.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 171cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors are permanently held open.
• The width of the opening is 139cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Lift (Lifts A - RVH 14-15). Skip to the next section.

Lift (Lifts A - RVH 14-15)

• The lift surveyed is located ahead and to the right after entering through the Main Entrance.
• The distance from the Main Entrance is 56m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• Levels 0 to 7 are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
• Some of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 131cm.
• The internal dimensions of the lift are 153cm (width) x 262cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.
• There are other lifts available along the main hospital corridor that are very similar to the one surveyed.

You are on Opening Times (Endoscopy Unit). Skip to the next section.

Opening Times (Endoscopy Unit)

• Access is by appointment only.

You are on Department / Service (Endoscopy Unit). Skip to the next section.

Department / Service (Endoscopy Unit)

Collapse all Expand all

• Department / Service Access View
  • The Endoscopy Unit is located to your right as you exit lift A, on the third floor.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 132cm (4ft 4in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 127cm (4ft 2in).
  • There is a door release button when exiting.
  • The height of the door release button is 125cm (4ft 1in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, a sub waiting area, consultation rooms, treatment rooms, accessible toilet facilities for everyone and standard toilet facilities.
  • There are 3 consultation/treatment rooms in this department/service.
  • A hearing assistance system can be brought in from another department/service.
  • A mobile hoist is available from another department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Reception (Endoscopy Reception). Skip to the next section.

Reception (Endoscopy Reception)

Collapse all Expand all

• Reception View
  • The reception point is located ahead as you enter the department.
  • The reception point is approximately 11m (12yd 1in) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Waiting Room / Area (Sub Wait Area). Skip to the next section.

Waiting Room / Area (Sub Wait Area)

• There is a waiting room / area.
• The waiting room / area is approximately 35m from the Endoscopy department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• The surface height of the lowest table is 50cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

Collapse all Expand all

• Comments View
  • The sub wait area has separate male and female areas.
  • The gaps to enter the waiting areas are 97cm wide.

You are on Standard Changing Cubicle / Room (Sub Wait Area). Skip to the next section.

Standard Changing Cubicle / Room (Sub Wait Area)

• The changing cubicle/room is located along the main corridor, after the reception area.
• The changing cubicle/room is 20m from the waiting room/area.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm.
• The type of flooring in the room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There are chairs with armrests on both sides.
• There is a/are coat hook(s) available.
• There are coat hooks at 151cm and 159cm from the floor.
• There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
• The lighting levels are good.

You are on Consultation / Treatment Room (Admissions Rooms). Skip to the next section.

Consultation / Treatment Room (Admissions Rooms)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Endoscopy Procedure Room). Skip to the next section.

Consultation / Treatment Room (Endoscopy Procedure Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) may be difficult to open.
• The width of the door opening is 172cm (5ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Room / Area (Recovery Area). Skip to the next section.

Room / Area (Recovery Area)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Endoscopy Recovery.
• The room / area is approximately 20m from the department entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) may be difficult to open.
• The width of the door opening is 160cm (5ft 3in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

Collapse all Expand all

• Comments View
  • There are 12 bed spaces available.
  • This room is used for post endoscopy recovery and to hoist wheelchair users onto trolley beds before the procedure.

You are on Toilet with Adaptations (Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Transfer Both Sides)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located beyond the reception area, on the right.
  • This accessible toilet is approximately 7m from the reception waiting room.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 91cm (2ft 12in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 226cm x 190cm (7ft 5in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 104cm.
  • The lateral transfer space on the right is 105cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The visual contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The alarm did not sound when tested.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin and clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 60cm (1ft 12in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 87cm (2ft 10in).
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 132cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 121cm (3ft 12in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.
• Comments View
  • There is a horizontal wall mounted rail to the left of the basin. The rail has poor colour contrast.

You are on Standard Toilet(s) (Reception Area). Skip to the next section.

Standard Toilet(s) (Reception Area)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located beyond the reception area and on the right.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 2m from the reception desk.
  • There is pictorial signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is low.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the basin.
  • Lighting levels are good.
  • There are 2 standard toilets in this area.

You are on Standard Toilet(s) (Sub Waiting Room). Skip to the next section.

Standard Toilet(s) (Sub Waiting Room)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located next to the changing cubicles.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the reception desk.
  • There is pictorial signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is low.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the basin.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Getting To and Around Royal Victoria Hospital link (new tab) - click here.
• Parking at Royal Victoria Hospital link (new tab) - click here.
• Entrances at Royal Victoria Hospital link (new tab) - click here.
• Public Toilets at Royal Victoria Hospital link (new tab) - click here.