Access Guide

Search Access Guide

Getting To (The Macmillan Information Service)

The Macmillan Information Service is/are located on level 2 of the main building.
Access to the Macmillan Information Service is via the main entrance.
Enter via the main entrance and proceed straight ahead past reception.
At the escalators, turn right into the lift lobby.
Take lift A to level 2.
Exit the lift and turn left down the corridor.
The Macmillan Information Service is located on the right.
There is step free access, via lift, to the Macmillan Information Service.
The Macmillan Information Service is approximately 85m from the lift A.
There are not resting areas along the route.
Wayfinding signage is provided.
Dementia friendly signage is not provided.
There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Car Park View
- The car park is located opposite the Main Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 265cm (width) x 730cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 140cm.
- The nearest designated bay is 11m from the Main Entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- The access road for the Blue Badge bays and the drop-off point is between the Blue Badge bays and the Main Entrance.
Charges and Restrictions View
- This car park is for Blue Badge holders only.
- Parking is free for all users.
- Free parking for Blue Badge holders is restricted to 1 hour.
- Clearly presented parking signs are available.
Drop-off Point View
- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the main accessible hospital entrance.
- There is a dropped kerb without tactile paving from the drop-off point.

This entrance is located at the front of the hospital, opposite the Blue Badge bays.
The approach to the entrance has bollards.
The entrance area is not clearly signed.
There is a canopy or recess which provides weather protection at the entrance.
There is step-free access via a very easy slope at the entrance.
There is a key fob/card reader at a height of 114cm.
There is an intercom at a height of 134cm.
There are double automatic doors at this entrance.
The doors are permanently held open.
The width of the opening is 171cm.
There is a small lip on the threshold of the opening.
The doors have a low visual contrast.
There is a second set of double automatic doors.
The second set of doors are permanently held open.
The width of the opening is 139cm.
There is a small lip on the threshold of the opening.
The second set of doors have a low visual contrast.
There is step-free level access as you enter.

The lift surveyed is located ahead and to the right after entering through the Main Entrance.
The distance from the Main Entrance is 56m.
The most accessible route to the lift has step-free level access and doors permanently held open.
Levels 0 to 7 are accessed by this lift.
The lift door has a medium visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
Some of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 131cm.
The internal dimensions of the lift are 153cm (width) x 262cm (depth).
The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
The majority of the internal controls are at a suitable height for a wheelchair user.
Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
Lighting levels were even at the time of the survey.
There are other lifts available at this location which are of a similar size.
There are other lifts available along the main hospital corridor that are very similar to the one surveyed.

There is a waiting room / area.
The waiting room / area is approximately 3m from the Macmillan Information Service entrance.
There is level access into the waiting room / area.
There is a/are door(s) into the waiting room / area.
The door(s) open(s) away from you (push).
The door(s) is/are single width.
The door(s) may be difficult to open.
The width of the door opening is 86cm (2ft 10in).
The type of flooring is carpet.
There is not a space for a wheelchair user to wait within the seating area.
No chairs are permanently fixed.
All chairs have armrests.
No tables are permanently fixed.
The surface height of the lowest table is 57cm.
The surface height of the highest table is 57cm.
The tables do contrast visually with the floor.
There is not ample room for a wheelchair user to manoeuvre.
The manoeuvring space is obstructed by the furniture.
Announcements are in person.
The waiting room / area does not have background music playing.
There is not a red flashing fire alarm beacon within the waiting room / area.
There is not a television.
Vending machines are not available.
A water dispenser is not available.
There is not a play area or toys/books for a child to play with.
There is space for an assistance dog to rest within the seating area.
Lighting levels are good.