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Ward 28

Royal Victoria Hospital, 274 Grosvenor Road, Belfast, BT12 6BA

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Access Guide

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Getting To (Ward 28)

  • Ward 28 is/are located on level 2 of the ENT building.
  • Access to Ward 28 is via the main entrance.
  • Enter via the main entrance and proceed straight ahead past reception.
    After the escalators, turn left.
    Continue to the end of the corridor into the Outpatients building.
    The lifts are located directly ahead.
    Take a lift to level 3.
    Exit the lift and proceed straight ahead.
    Continue through the Outpatients lobby and turn left after the Outpatients reception desk, into the ENT Building.
    Continue along to the end of the corridor to the lift.
    Take the lift to level 2 - Ward 28.
    Exit the lift and the doors to Ward 28 are to your left.
  • There is step free access, via lift, to Ward 28.
  • Ward 28 is approximately 5m from the ENT building lift.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The ward can also be accessed via the Falls Road entrance into the hospital. The doors to the ENT Building are on your right immediately after you enter through the Falls Road entrance.

Parking (Main Entrance - Blue Badge Parking and Drop-Off)

  • Car Park View
    • The car park is located opposite the Main Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 265cm (width) x 730cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 11m from the Main Entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
    • The access road for the Blue Badge bays and the drop-off point is between the Blue Badge bays and the Main Entrance.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
    • Free parking for Blue Badge holders is restricted to 1 hour.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the right of the main accessible hospital entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital, opposite the Blue Badge bays.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a key fob/card reader at a height of 114cm.
  • There is an intercom at a height of 134cm.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 171cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 139cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Level 1 - to Outpatients Building from New Building)

  • Entrance Details View
    • This information is for the entrance located at the end of the level 1 corridor in the new building.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 172cm.

Lift (Outpatients Building)

  • The lift surveyed is located at the far end of the main hospital corridor.
  • The distance from the Main Entrance is 226m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 2 to 9 of the Outpatient building are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 140cm.
  • The internal dimensions of the lift are 170cm (width) x 280cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (ENT Building from the Outpatients Building)

  • Entrance Details View
    • This information is for the entrance located next to the Outpatients reception desk and the external entrance on Falls Road.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 111cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 120cm.

Lift (ENT Building)

  • The lift surveyed is located at the far end of the ENT building corridor on Level G.
  • The distance from the Falls Road Entrance is 83m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels G, 1, 2, 3, 4, 5 and 6 of the ENT building are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 136cm (width) x 228cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Ward (Ward 28)

  • Ward Information View
    • This is a/an ophthalmology and temporary step-down ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 3 side room(s) available.
    • There is/are 20 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 117cm (3ft 10in).
    • There is an intercom.
    • The height of the intercom is 136cm (4ft 6in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 108cm (3ft 7in).
    • There is a door release button when exiting.
    • The height of the door release button is 136cm (4ft 6in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 73cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are low to moderate.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on level 1 of the main building.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on level 1 of the main building.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 14:00 to 16:00 and 18:00 to 20:00.
    • The visiting times are the same for each day.
    • Protected meal times are between 11:45 to 12:45 and 16:45 to 17:45.

Consultation / Treatment Room (Clinical Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Clinical Room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 94cm (3ft 1in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Washroom (Shower Room)

  • Washroom Details View
    • The washroom surveyed has a shower.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located to the right of the ward, before the nurses' station.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a locking handle.
    • The door is easy to open.
    • The width of the door opening is 74cm (2ft 5in).
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is not a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • The height of the flip-down/tip-up or fixed seat is 52cm (1ft 8in).
    • There are not wall-mounted grab rails available for the shower.
    • The shower tray is accessed via a shallow step.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Female)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to your right after you enter the ward, before the nurses' station.
    • There is step-free access into the toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 81cm.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located on the wall beside each basin.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Male)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located along the corridor, on the left past the nurses' station.
    • There is step-free access into the toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
    • The height of the wash basin(s) is 81cm.
    • The wash basin(s) tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located on the wall beside the basin.
    • Lighting levels are moderate to good.

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