Access Guide
Getting To (Ward 4E)
- Ward 4E is/are located along the main corridor on level 4.
- Access to Ward 4E is via the main entrance.
- Enter via the main entrance and proceed straight ahead past reception.
At the escalators, turn right into the lift lobby.
Take lift A to level 4.
Exit the lift and turn left down the corridor.
The entrance door leading to Ward 4E and Ward 4F is located on the left.
Continue straight through this entrance to Ward 4E. - There is step free access, via lift, to Ward 4E.
- Ward 4E is approximately 125m from the lift A.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Parking (Main Entrance - Blue Badge Parking and Drop-Off)
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Car Park
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- The car park is located opposite the Main Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 265cm (width) x 730cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 140cm.
- The nearest designated bay is 11m from the Main Entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- The access road for the Blue Badge bays and the drop-off point is between the Blue Badge bays and the Main Entrance.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
- Free parking for Blue Badge holders is restricted to 1 hour.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the main accessible hospital entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Main Entrance)
- This entrance is located at the front of the hospital, opposite the Blue Badge bays.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a key fob/card reader at a height of 114cm.
- There is an intercom at a height of 134cm.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 171cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors are permanently held open.
- The width of the opening is 139cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Lift (Lifts A - RVH 14-15)
- The lift surveyed is located ahead and to the right after entering through the Main Entrance.
- The distance from the Main Entrance is 56m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- Levels 0 to 7 are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- Some of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 131cm.
- The internal dimensions of the lift are 153cm (width) x 262cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
- There are other lifts available along the main hospital corridor that are very similar to the one surveyed.
Entrance (Ward 4E and Ward 4F)
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Entrance Details
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- This information is for the entrance located off the main corridor on level 4.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a hand sanitiser.
- The height of the hand sanitiser is 130cm (4ft 3in).
- There is a door release button when exiting.
- The height of the door release button is 135cm (4ft 5in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 162cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 156cm.
Ward (Ward 4E)
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Ward Information
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- This is a/an neurology ward.
- This is a shared ward.
- There is/are 4 bay(s) available.
- There is/are 5 side room(s) available.
- There is/are 28 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 152cm (4ft 12in).
- There is an intercom.
- The height of the intercom is 138cm (4ft 6in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 130cm (4ft 3in).
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 110cm.
- There is a lowered section.
- The height of the lowered section of the desk is 76cm.
- There is not a hearing assistance system available at the desk.
- The main nurse's station is between Bays 1 and 2 and can be seen in photographs 2 and 3.
There is an additional nurse's station between Bays 3 and 4, as shown in photographs 4 and 5.
The height of this counter is 106cm.
There is not a lowered section at this counter.
There is not a hearing assistance system at this counter.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
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Ward Features and Patient Facilities
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- A hearing assistance system is available on the ward.
- The system is a headset.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on level 1 of the main building.
- There are standard toilet facilities on the ward for visitors.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 14:30 to 15:30 and 18:30 to 19:30.
- The visiting times are the same for each day.
- Protected meal times are between 11:45 and 12:45 and 16:45 and 17:45.
Consultation / Treatment Room (Physio Gym)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Physio Gym.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 130cm (4ft 3in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Occupational Therapy)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Occupational Therapy.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 73cm (2ft 5in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 130cm (4ft 3in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Room / Area (Relatives' Room)
- There is / are 1 room(s) / area(s) available.
- The room / area is approximately 15m from the Ward 4E entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 73cm (2ft 5in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are moderate to good.
Washroom (Wetroom)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located to the rear of the ward.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 73cm (2ft 5in).
- The dimensions of the washroom are 156cm x 171cm (5ft 1in x 5ft 7in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 80cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is sensor. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 130cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are general waste (with lid) disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 42cm (1ft 5in).
- The cistern is close coupled and can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 86cm.
- There is not a shelf next to the toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head height is fixed.
- The shower control type is twist/turn.
- There is no seat for the shower.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is medium.
- The visual contrast between the internal washroom door and wall is medium.
- The visual contrast between the dropdown rail(s) and wall is low.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The toilet seat colour contrast is low.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
Washroom (Wetroom - D Bay)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located opposite D bay.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) sliding.
- The door(s) is/are locked by a hook.
- The door may be difficult to open.
- The width of the door opening is 72cm (2ft 4in).
- The dimensions of the washroom are 230cm x 178cm (7ft 7in x 5ft 10in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 81cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 92cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 132cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are general waste (with lid) disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 42cm (1ft 5in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 160cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 82cm.
- There is not a shelf next to the toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
View
- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head height is fixed.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is medium.
- The visual contrast between the internal washroom door and wall is low.
- The visual contrast between the dropdown rail(s) and wall is low.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
- The toilet seat colour contrast is low.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
Standard Toilet(s) (Relatives' Room)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The shared toilet is located in the relatives' room.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 15m from the ward entrance.
- There is no signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is medium.
- The colour contrast between the internal toilet door(s) and wall(s) is medium.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 80cm.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the basin.
- Lighting levels are good.
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Comments
View
- There is a shower located in this toilet, however this is not for the use of patients or visitors.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Getting To and Around Royal Victoria Hospital link (new tab) - click here.
- Parking at Royal Victoria Hospital link (new tab) - click here.
- Entrances at Royal Victoria Hospital link (new tab) - click here.
- Public Toilets at Royal Victoria Hospital link (new tab) - click here.
