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Bath Road Clinic

57-59 Bath Road, Reading, Berkshire, RG30 2BJ

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Access Guide

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Overview (Bath Road Clinic)

  • About View
    • This is a health centre with multiple services available.
    • Services available in the venue include: IPASS, MSK and CSS, Continence and Heart Function.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors.
    • The ground floor - second floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille and large print.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.

Toilet and Changing Facilities (Bath Road Clinic)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the ground floor.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located on the ground floor.

Parking (Bath Road Clinic)

  • Car Park View
    • The car park is located in front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 343cm (width) x 472cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 3m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a bell at a height of 98cm.
  • There is a key fob/card reader at a height of 125cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 90cm.
  • The minimum width between the bollards is 112cm.
  • There is step-free level access as you enter.

Reception (Bath Road Clinic)

  • The reception is located ahead as you enter the main entrance.
  • The distance from the main entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs, sofas and chairs with armrests.
  • Furniture available in this area includes: coffee tables.

Getting Around (Bath Road Clinic)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, armchairs and sofas.
  • Lighting levels vary due to the size of the space.

Lift (Bath Road Clinic)

  • The lift surveyed is located past reception and to the right.
  • The distance from the main entrance is 6m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • The ground - second floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 110cm (width) x 137cm (depth).
  • The internal lift control buttons have Braille markings and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were low at the time of the survey.

Stairs (Bath Road Clinic)

  • The stairs surveyed are located on the right side of the building.
  • There is a single manual door to access the stairwell.
  • The ground floor - second floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Consultation / Medical Room (Ground Floor - G28 - IPASS and MSK CSS)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; G28.
  • The room is located on the ground floor, on the right side of the building.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 75cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 193cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located past reception and to the right.
    • The distance from the main entrance is 7m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is written text and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 80cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 141cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 81cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has varying visual contrasts.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has varying visual contrasts.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 113cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a waste bin.
    • There is one coat hook.
    • The coat hook is 189cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.