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Church Hill House - MSK Physiotherapy and Bracknell Memory Service

51 - 52 Turing Drive, Bracknell, Berkshire, RG12 7FR

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Access Guide

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Overview (Church Hill House - MSK Physiotherapy and Bracknell Memory Service)

  • About View
    • This is a community support hub with multiple services available.
    • Services available in the venue include: MSK Physiotherapy and Bracknell Memory Service.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: there is a slight ramp to access The MSK Treatment Room and MSK Physiotherapy Gymnasium.
    • The following areas have stepped access: The first floor, which is for staff only.
    • Access throughout may include manual doors.
    • The ground and first floor can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: disability awareness and inclusion.

Toilet and Changing Facilities (Church Hill House - MSK Physiotherapy and Bracknell Memory Service)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left from the main entrance.
    • The toilet with adaptations has no transfer space available.

Parking (Church Hill House)

  • Car Park View
    • The car park is located off Turing Drive.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 7m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are not available.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 480cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app or tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (MSK Physiotherapy and Bracknell Memory Service Main Entrance)

  • This entrance is located on the right hand side of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The slope bypasses the steps.
  • There are 2 steps with a central handrail.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 21cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is an intercom at a height of 136cm.
  • There is a key fob/card reader at a height of 90cm.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • The width of the opening is 109cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 77cm.
  • There is step-free level access as you enter.

Reception (MSK Physiotherapy and Bracknell Memory Service)

  • The reception is located to the right from the main entrance.
  • The distance from the main entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 121cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 80cm.
  • The reception has windows and glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.

Seating Area (Waiting Area)

  • The waiting area is located ahead from the main entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Getting Around (Church Hill House - MSK Physiotherapy and Bracknell Memory Service)

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: The MSK Treatment Room and MSK Physiotherapy Gymnasium.
  • The following areas have stepped access: the first floor which is for staff only.
  • Access throughout may include manual doors.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests.
  • Lighting levels vary due to the size of the space.

Consultation / Medical Room (Memory Clinic Rooms)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 1.
  • The room is located along the main corridor.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (MSK Treatment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; MSK Treatment Room.
  • The room is located along the main corridor.
  • The most accessible route to the room has a slight ramp or slope and manual doors.
  • There is written text signage on or near the door.
  • There is step-free access via ramp into the room.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Gym (MSK Physiotherapy Gymnasium)

  • The gym is located at the rear of the building.
  • There is step-free level access into the gym.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 84cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • Seating available in this area includes: chairs with armrests and bariatric chairs with armrests.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (No Transfer Space)

  • Location and Access View
    • The toilet surveyed is located to the left from the main entrance.
    • The distance from the main entrance is 4m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, dementia friendly and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 103cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush on the left as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 65cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a sensor tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 105cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.