Access Guide
Overview (Great Hollands Health Centre)
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About
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- This is a community health centre with multiple services available.
- Services available in the venue include: MSK Physiotherapy, Podiatry, District Nurses, Talking Therapies and Speech and Language Therapy.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Great Hollands Shopping Centre Car Park.
- View information on Great Hollands Shopping Centre Car Park (opens new tab) .
- The nearest train station is Bracknell Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: disability awareness and inclusion.
Toilet and Changing Facilities (Great Hollands Health Centre)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located off the GP Surgery waiting area and along the main corridor.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located off the GP Surgery waiting area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations off the GP Surgery waiting area.
Parking (Great Hollands Shopping Centre Car Park)
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Great Hollands Road.
- The name of the car park is Great Hollands Shopping Centre Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 102cm.
- The height of the hand sanitiser is 115cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 104cm.
- The door has a medium visual contrast.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 100cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Reception (Main Community Reception)
- The reception is located to the right from the main entrance.
- The distance from the main entrance is 5m.
- The most accessible route to reception has doors permanently held open and narrow walkways.
- There is step-free level access to reception.
- The height of the reception desk is 103cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Getting Around (Great Hollands Health Centre)
- There is step-free level access throughout all areas.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Some signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Great Hollands Health Centre - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located off the GP Surgery waiting area.
- The distance from the main entrance is 17m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- The door to access the toilet is single and opens away from you (push).
The width of the door is 76cm. - There is pictorial, dementia friendly and written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 82cm.
- The door has a sliding bolt lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 166cm (width) x 215cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 91cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 98cm and 171cm from the floor.
- The height of the baby change facility when in use is 99cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Great Hollands Health Centre - No Transfer Space)
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Location and Access
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- The toilet surveyed is located along the main corridor.
- The distance from the main entrance is 20m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is dementia friendly, written text and pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 76cm.
- The door has a sliding bolt lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 128cm (width) x 150cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a lever flush on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is no dropdown rail for the toilet.
- The toilet seat is 53cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 160cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
- The toilet is on a platform.
The height of the platform is 10cm.
