Access Guide
Overview (Hungerford Community Health Clinic)
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About
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- This is a community health clinic with multiple services available.
- Services available in the venue include: Podiatry, Heath Visiting, Speech and Language Therapy and Physiotherapy.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Hungerford Railway Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- Additional equipment which can be borrowed or hired includes: a wheelchair from Hungerford GP Surgery.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: mandatory induction training.
Toilet and Changing Facilities (Hungerford Community Health Clinic)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you enter the clinic, after the seating area.
- The toilet with adaptations has a right hand transfer space.
Parking (Hungerford Community Health Clinic)
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Car Park
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- The car park is located at the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay has faded markings.
- The surveyed Blue Badge parking bay dimensions are 308cm (width) x 395cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 10m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Hungerford Community Health Clinic)
- This entrance is located at the front of the venue.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 2 steps with no handrails.
- The steps have some clear markings.
- The steps have tactile markings at the bottom.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a bell at a height of 133cm.
- There is a key safe at a height of 130cm.
- The height of the hand sanitiser is 144cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 97cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Getting Around (Hungerford Community Health Clinic)
- There is step-free level access throughout all areas.
- Access throughout may include narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were even at the time of the survey.
Seating Area (Patient Waiting Area)
- The patient waiting area is located immediately ahead as you enter the venue.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is no reception area so patients are advised to arrive and take a seat and a member of staff will call them for their appointment.
Off the waiting area there is a District Nurses bell which is 136cm high and a Health Visiting bell which is 126cm high to alert the staff members.
Consultation / Medical Room (Health Visitor)
- There is 1 consultation/medical room available.
- The room surveyed was; Health Visitor.
- The room is located immediately to the left as you enter the venue.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Consultation / Medical Room (Podiatry)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Podiatry Room 2.
- The room is located ahead and to the right as you enter the venue.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a wash basin within the room at 80cm high and a hand sanitiser at 140cm high.
Consultation / Medical Room (Physiotherapy)
- There is 1 consultation/medical room available.
- The room surveyed was; Physiotherapy.
- The room is located ahead and to the right as you enter the venue.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The height of the counter is 92cm.
The height of the hand sanitiser and soap dispenser is 144cm.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located ahead and to the left as you enter the venue.
- The distance from the main entrance is 7m.
- The most accessible route to the toilet has narrow walkways and step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 160cm (width) x 198cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 109cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 91cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.