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Nicholsons House

Nicholsons Walk, Maidenhead, Berkshire, SL6 1LD

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Access Guide

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Overview (Nicholsons House)

  • About View
    • This is a community support hub with multiple services available.
    • Services available in the venue include: CAMHS and Berkshire Eating Disorder Service for Children and Young People and Community Mental Health Team and Memory Clinic.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors.
    • The ground, first, second, third and fourth, fifth, sixth and seventh floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: disability awareness and inclusion.

Parking (The Broadway Car Park)

  • Public Car Parks View
    • There is a public car park located off Broadway.
    • The name of the car park is The Broadway Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Nicholsons House)

  • This entrance is located within the Nicholsons Shopping Centre.
  • The entrance area is clearly signed.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 116cm.
  • There is a key fob/card reader at a height of 95cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 154cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Getting Around (Nicholsons House)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Some signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and benches.
  • Lighting levels vary due to the size of the space.

Lift (Nicholsons House)

  • The lift surveyed is located ahead from Nicholsons House entrance.
  • The distance from Nicholsons House entrance is 7m.
  • The most accessible route to the lift has step-free level access.
  • The ground, first, second, third, fourth, fifth, sixth and seventh floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 86cm.
  • The internal dimensions of the lift are 165cm (width) x 94cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs (Nicholsons House)

  • The stairs surveyed are located ahead from the Nicholsons House entrance.
  • The ground, first, second, third, fourth, fifth, sixth and seventh floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have some clear markings and have a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.