Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Nicholsons House - Community Mental Health Team and Memory Clinic

Nicholsons Walk, Maidenhead, Berkshire, SL6 1LD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Community Mental Health Team and Memory Clinic)

  • The most accessible route from The Broadway Car Park has a very easy slope.
  • Access to the Community Mental Health Team and Memory Clinic is via the Nicholsons House entrance.
  • The Community Mental Health Team and Memory Clinic is located on the fourth floor of Nicholsons House.
  • The Community Mental Health Team and Memory Clinic is approximately 2m from the Nicholsons House lifts.
  • From the Nicholsons House entrance, proceed ahead to the lift lobby.
    Take the lift to the fourth floor.
    As you exit the lift, the entrance to Community Mental Health Team and Memory Clinic is on your left hand side.
  • Internally the most accessible route has step-free level access and a lift.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.

Parking (The Broadway Car Park)

  • Public Car Parks View
    • There is a public car park located off Broadway.
    • The name of the car park is The Broadway Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Nicholsons House)

  • This entrance is located within the Nicholsons Shopping Centre.
  • The entrance area is clearly signed.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 116cm.
  • There is a key fob/card reader at a height of 95cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 154cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Lift (Nicholsons House)

  • The lift surveyed is located ahead from Nicholsons House entrance.
  • The distance from Nicholsons House entrance is 7m.
  • The most accessible route to the lift has step-free level access.
  • The ground, first, second, third, fourth, fifth, sixth and seventh floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 86cm.
  • The internal dimensions of the lift are 165cm (width) x 94cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Entrance (Community Mental Health Team and Memory Clinic)

  • This entrance is located on the fourth floor of Nicholsons House.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 152cm.
  • There is a key fob/card reader at a height of 128cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 76cm.
  • The doors have a high visual contrast.
  • There is step-free access via a very easy slope as you enter.

Department / Service (Community Mental Health Team and Memory Clinic)

  • Location and Access View
    • The Community Mental Health Team and Memory Clinic is located on the fourth floor of Nicholsons House.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free access via a very easy slope into this area.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 153cm.
    • There is a push pad or push button to exit at a height of 125cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 10 consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests.
    • The seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations.

Toilet and Changing Facilities (Community Mental Health Team and Memory Clinic)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right from the department entrance.
    • The toilet with adaptations has a left hand transfer space.

Reception (Community Mental Health Team and Memory Clinic)

  • The reception is located ahead from the department entrance.
  • The distance from the Community Mental Health Team and Memory Clinic department entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 127cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 77cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • The seating is fixed.

Consultation / Medical Room (Clinic Rooms)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Room 22.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens away from you.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Consultation / Medical Room (Memory Clinic - Room 19)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Memory Clinic - Room 19.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right from the department entrance.
    • The distance from the Community Mental Health Team and Memory Clinic department entrance is 1m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is dementia friendly, pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 170cm (width) x 247cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a push button flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 112cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a waste bin.
    • There is one coat hook.
    • The coat hook is 175cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.