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West Berkshire Community Hospital - Dental

London Road, Thatcham, Berkshire, RG18 3AS

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Access Guide

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Getting To (West Berkshire Community Hospital - Dental)

  • The most accessible route from the Blue Badge bays has a slight ramp or slope and a dropped kerb with tactile paving.
  • Access to Dental is via the main hospital entrance.
  • There is a drop-off point at this entrance.
  • Dental is located off the main hospital corridor on the ground floor.
  • Dental is approximately 55m from the main hospital entrance.
  • Enter via the main hospital entrance and turn right at reception.
    Proceed down the main hospital corridor.
    Turn right into Outpatients and check in at the reception desk on the right.
    Turn left into the seating area and proceed down the corridor to the left of the Phlebotomy reception.
    Dental is then located on the right.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and a toilet with adaptations (with right hand transfer).
  • View more information on getting to and around the hospital (opens new tab)

Parking (West Berkshire Community Hospital)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 227cm (width) x 468cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The distance from the Blue Badge bays to the main hospital entrance is 35m. Those using the services at Hillcroft House, which this site is shared with, also park here and will then make their way over to Hillcroft House. The distance from the Blue Badge bays to Hillcroft House is 80m.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the main hospital reception.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • Blue Badge holders must enter their registration on the touchscreen and show their Blue Badge at the main hospital reception to receive free parking. Users of Hillcroft House must also pay for parking on exit in the main hospital building.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the main hospital building.
    • There is a slight slope from the drop-off point to the main hospital entrance.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 123cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 151cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • The minimum width between the bollards is 109cm.

Reception (West Berkshire Community Hospital - Outpatients)

  • The reception is located off the main hospital corridor on the ground floor.
  • The distance from the Dental entrance is 35m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 106cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • This is the reception for Outpatients, but visitors also check in at this reception for the Podiatry and Dental departments.

Seating Area (West Berkshire Community Hospital - Outpatients)

  • The seating area is located next to the Outpatients reception, off of the main hospital corridor on the ground floor.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the size of the space.
  • This seating area is shared between several departments, including Outpatients, Dental and Phlebotomy.

Department / Service (West Berkshire Community Hospital - Dental)

  • Location and Access View
    • Dental is located off the main hospital corridor on the ground floor.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 123cm.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 86cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 4 consultation/medical rooms available.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The nearest toilet with adaptations is located along the main hospital corridor on the ground floor.

Consultation / Medical Room (West Berkshire Community Hospital - Dental Room 3)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Dental Room 3.
  • The room is located along the main Dental corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 110cm.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 175cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.