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West Berkshire Community Hospital - Minor Injuries Unit

London Road, Thatcham, Berkshire, RG18 3AS

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Access Guide

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Getting To (West Berkshire Community Hospital - Minor Injuries Unit)

  • The most accessible route from the Blue Badge bays has a slight ramp or slope and a dropped kerb with tactile paving.
  • Access to the Minor Injuries Unit is via the main hospital entrance.
  • There is a drop-off point at this entrance.
  • The Minor Injuries Unit is located off the main hospital corridor.
  • The Minor Injuries Unit is approximately 18m from the main hospital entrance.
  • Enter via the main hospital entrance.
    Turn right at the main hospital reception and follow the main hospital corridor.
    Turn right into the Outpatients reception.
    The Minor Injuries Unit is located on your right, after the Outpatients reception.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and a toilet with adaptations (with right hand transfer).
  • View more information on getting to and around the hospital (opens new tab)
  • Comments View
    • The out of hours entrance located at the front of the main hospital building must be used if accessing the service outside of the standard opening times.

Parking (West Berkshire Community Hospital)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 227cm (width) x 468cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The distance from the Blue Badge bays to the main hospital entrance is 35m. Those using the services at Hillcroft House, which this site is shared with, also park here and will then make their way over to Hillcroft House. The distance from the Blue Badge bays to Hillcroft House is 80m.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the main hospital reception.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • Blue Badge holders must enter their registration on the touchscreen and show their Blue Badge at the main hospital reception to receive free parking. Users of Hillcroft House must also pay for parking on exit in the main hospital building.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the main hospital building.
    • There is a slight slope from the drop-off point to the main hospital entrance.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 123cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 151cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • The minimum width between the bollards is 109cm.

Entrance (Minor Injuries Unit - Out of Hours)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 137cm.
  • The height of the hand sanitiser is 125cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 132cm.
  • This entrance is for use after 10pm only.

Reception (West Berkshire Community Hospital - Minor Injuries Unit Reception)

  • The reception is located off the main hospital corridor.
  • The distance from the Minor Injuries Unit entrance is 3m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 108cm.
  • There is not a lowered section at the desk.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: coffee tables.

Department / Service (West Berkshire Community Hospital - Minor Injuries Unit)

  • Location and Access View
    • The Minor Injuries Unit is located off the main hospital corridor, to the right after the Outpatients reception.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 140cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open away from you.
    • The width of the opening is 128cm.
    • There is a push pad or push button to exit at a height of 123cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 4 consultation/medical rooms available.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The hoist is mobile.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (West Berkshire Community Hospital - Minor Injuries Unit)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right of the Minor Injuries Unit seating area.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located to the right of the Minor Injuries Unit seating area.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Consultation / Medical Room (Treatment Room 3)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Treatment Room 3.
  • The room is located ahead as you enter the Minor Injuries Unit.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 137cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door is permanently held open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing at a fixed height.
  • The length of the treatment table is 201cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right of the Minor Injuries Unit seating area.
    • The distance from the Minor Injuries Unit entrance is 6m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is Braille, pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 78cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 165cm (width) x 175cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 112cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 99cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 129cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 124cm from the floor.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.