Access Guide
Getting Here
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By Road
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- The leisure centre is located on Lower Clapton Road at the junction of the A107 and the A102 (Urswick Road).
- The Leisure Centre has its own parking facilities at the rear .
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By Bus
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- There is a bus stop within 150 metres of the venue.
- The nearest bus stop is located at Hackney Baths (Stop U) directly outside the venue.
- For more information on local bus services please click here (opens new tab).
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By Train
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- The nearest Railway Station is Hackney Downs.
- Hackney Downs station is 0.4 miles away with services operated by Greater Anglia.
- For more information on Train services please click here (opens new tab).
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By Underground
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- The nearest underground station is Leyton.
- Leyton Station is the nearest underground station with services on the Central Line.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is not a team member trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There is not a designated place of safety which can be used by people who may feel scared or at risk.
Parking
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Parking
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- The venue does have its own parking facilities.
- The car park is located off Clapton Square.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 460cm (8ft 2in x 15ft 1in).
- The Blue Badge parking bays have a marked zone to one side but not at the rear.
- The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are parking charges for the car park.
- Parking charges apply for all users except Blue Badge holders.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made over the phone and via an app/online.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and block paving.
- There is not a road to cross between the car park and the entrance.
- There is tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Main Entrance)
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Approach
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- The surface of the approach is tarmac and block paving.
- The approach surface is uneven in places.
- There is step-free access on the approach.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the left-hand side of the building.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 140cm.
- There is an additional set of perimeter double doors that are permanently held open during centre opening hours.
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Step(s)
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- The step(s) is/are located at the entrance.
- There is/are 5 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- The depth of the step(s) is/are between 30cm and 45cm.
Approach (From Car park Blue badge bays)
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Approach
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- The surface of the approach is tarmac.
- The approach surface is uneven in places.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient.
- There is not a level landing at the top of the ramp/slope.
Outside Access (Car Park Accessible Entrance)
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Entrance
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- This information is for the entrance located at the rear of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is an intercom.
- The height of the intercom is 130cm (4ft 3in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 160cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 165cm.
- The intercom has a camera and reception will buzz customers in.
Reception
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Reception
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- The reception point is located Ahead as you enter the building.
- The reception point is approximately 3m (3yd 10in) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is 110cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 80cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the reception point.
- There is a/are quick check in system(s) available.
- Music is played in some areas.
- The type of flooring in the reception area is laminate.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
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Reception Seating Area
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- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- There are sofas available.
- There is sufficient space for a wheelchair user to use the seating area.
- The seating area is located via double manual doors that open towards you. The opening width is 142cm.
Inside Access
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Access and Circulation
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- There is step-free access throughout the majority of the venue.
- There is a/are door(s) in corridors/walkways which have to be opened manually.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- The type of flooring throughout is laminate.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in all corridors/walkways.
- Access to other floors/levels is via stairs.
- The lighting levels are moderate to good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does play background music/sound.
- Music/sound is played in some areas.
- There is not a hearing assistance system.
Changing Area
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Changing Area
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- There is a/are changing area(s) available.
- The changing area that was surveyed is located to the rear of the building.
- The changing area is approximately 40m from the Reception.
- There is step-free access to the changing area.
- The facilities available within the changing area include; an accessible changing room/cubicle, standard changing rooms/cubicles, standard showers, standard toilets and baby change facilities.
- This is a shared changing area.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 136cm.
- The type of flooring in the changing area is vinyl.
- There is not a flashing fire alarm beacon within the changing area.
- There are changing benches or seats within the changing area.
- There are lockers within the changing area.
- There is a/are locker(s) within reach for a wheelchair user.
- There is not a water dispenser available.
- The lighting levels in the changing area are moderate to good.
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Shower Facilities
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- Shower facilities are available.
- There is stepped access to the shower facilities.
- There is a single, unmarked step 13cm high leading to showers.
- The shower head height(s) is/are fixed.
- The height of the shower head(s) is/are 210cm.
- The shower control type(s) is/are push.
- There is not a/are not wall-mounted grab rail(s) available for the shower(s).
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Toilet Facilities
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- Toilet facilities are available.
- There is step-free access to the toilet(s).
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin(s) tap type is push.
- The lighting levels in the toilet(s) are moderate to good.
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Baby Changing Facilities
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- Baby changing facilities are available.
- Baby changing facilities are located in the changing area.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 86cm.
Accessible Changing Room
- This accessible changing room is located Immediately to the left as you enter the changing area.
- This accessible changing room is approximately 8m from the entrance to the changing area.
- There is step-free access to the accessible changing room.
- This is a shared changing room.
- A key is not required for the accessible changing room.
- There is pictorial and written text signage on or near the accessible changing room door.
- The contrast between the external door and wall is poor.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the door opening is 100cm .
- The contrast between the internal door and wall is poor.
- The door does not have a horizontal grab rail.
- The dimensions of the accessible changing room are 195cm x 145cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is not a mirror.
- There is a bench for changing.
- There is not a locker within the accessible changing room.
Accessible Changing Room (With Shower)
- This accessible changing room is located within the lobby to the changing area.
- This accessible changing room is approximately 2m from the entrance to the changing area.
- There is step-free access to the accessible changing room.
- This is a shared changing room.
- A key is required for the accessible changing room.
- The key is a radar key.
- The key can be obtained from reception or a staff member.
- There is pictorial and written text signage on or near the accessible changing room door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the door opening is 90cm .
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
- The dimensions of the accessible changing room are 190cm x 300cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a flush, however it is not on the transfer side.
- There is not spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 112cm (3ft 8in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- The wash basin tap type is twist turn mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 120cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is poor.
- The shower does have an unobstructed minimum 150cm x 150cm turning space.
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 56cm (1ft 10in).
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- The colour contrast between the shower rails and wall is poor.
- There is a vertical grab rail for the shower.
- The colour contrast between the vertical grab rail(s) for the shower and wall is poor.
- There is not an emergency alarm for the shower.
- There is not a dry seat for changing.
- There is not a locker within the accessible changing room.
- Baby changing facilities are located within the accessible changing room.
- There is a flip down baby change table available.
- The height of the baby change table is 87cm.
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Comments
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- A hair dryer is also available within the accessible shower.
Changing Area (Dryside Sportshall)
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Changing Area
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- There is a/are changing area(s) available.
- The changing area that was surveyed is located in the corridor after reception.
- The changing area is approximately 18m from the reception.
- There is step-free access to the changing area.
- The facilities available within the changing area include; standard showers and standard toilets.
- This is a shared changing area.
- Similar shared changing area(s) are available.
- The width of the door opening is 88cm.
- The type of flooring in the changing area is vinyl.
Swimming Pool (Main Pool)
- There is a lifeguard for the swimming pool.
- There is not a ramped entrance into the water.
- There are steps into the swimming pool.
- There are 7 steps.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a platform lift for the pool.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There is a ladder type entrance into the water.
- There is a wet side chair available.
- Seating around the pool includes; chairs without armrests.
- There is an emergency alarm at poolside.
Swimming Pool (Training Pool)
- There is a lifeguard for the swimming pool.
- There is a ramped entrance into the water.
- The ramp does have handrails.
- There are steps into the swimming pool.
- There are 6 steps.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a platform lift for the pool.
- There is not a ladder type entrance into the water.
- There is a wet side chair available.
- Seating around the pool includes; chairs without armrests.
- There is an emergency alarm at poolside.
Fitness Suite (Junior Gym)
- The fitness suite is located to the rear right-hand side of the building.
- The fitness suite is staffed at specific times.
- The Junior Gym is staffed whenever Juniors are in the venue.
- There are surveillance cameras in the fitness suite.
- There is step free access to the fitness suite.
- The door is manual.
- The door opening width is 160cm.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
- Equipment suitable for mobility or sensory impaired users includes; upper body machines where fixed seats can be removed and free weights.
- The type of flooring in the fitness suite is laminate.
- There is not a hearing assistance system.
- The hearing assistance system is not signed.
Fitness Suite (Main Gym)
- The fitness suite is located to the rear left-hand side of the building.
- The fitness suite is staffed when open.
- There is step free access to the fitness suite.
- The door is manual.
- The door opening width is 160cm.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
- Equipment suitable for mobility or sensory impaired users includes; arm cycles, upper body machines where fixed seats can be removed and free weights.
- The type of flooring in the fitness suite is laminate.
- There is not a hearing assistance system.
Sauna (and Steam room)
- There is step free access to the sauna.
- The door opens away from you (push).
- The width of the door opening is 85cm.
- The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
- The sauna has bench seating.
- There is not an emergency alarm in the sauna.
- There are toilet and shower facilities within the Sauna/steam room.
First Floor Studio
- The Studio Room on the first floor is accessed via the stairs.
- There is a single 18cm step at the entrance.
- The door width is 80cm.
- The configuration of this room is dependent on activities taking place.
Health Wise Consultation Suite
- The Consultation Suite is located in the left-hand corridor, approximately 15m from the reception.
- There are two consultation rooms within the Suite.
- Seating, without armrests, is available in the rooms.
Sports Hall
- The Sports Hall is located to the left of reception.
- It is approximately 20m from reception.
- It is accessed via double manual doors that are 174cm wide.
- The configuration of this room is dependent on the activities taking place.
Group Cycle
- There is a group cycle facility located at the rear of the building.
- This facility has level access.
- It is accessed via single door that is 85 cm wide.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located in the left-hand corridor.
- The stairs are approximately 30m from the from the Reception.
- Signs indicating the location of the stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are moderate to good.
Accessible Toilet(s) (Left Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located in the corridor to the left of the reception.
- This accessible toilet is approximately 17m (18yd 1ft) from the reception.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 89cm (2ft 11in).
- The contrast between the internal door and wall is fair.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is fair.
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Toilet Features
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- The dimensions of the accessible toilet are 165cm x 205cm (5ft 5in x 6ft 9in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 98cm.
- The shelf is not located where it is reachable.
- The toilet has a wall which acts as a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 95cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is twist turn mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 113cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
Standard Toilet(s) (Changing Areas)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located within the changing area.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the entrance to the changing area.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- There are two similar Male toilets at each end of the changing area. A single female toilet is located at the rear of the changing area approximately 35 metres from changing area entrance.
Standard Toilet(s) (Female - next to the Gym)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located to the rear of the building.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 30m from the Reception.
- The colour contrast between the external toilet door(s) and wall(s) is fair.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
Exit
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Exit
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- This information is for the exit located to the right-hand side of reception.
- The exit area/door is not clearly signed internally.
- The exit is stepped.
- The exit door(s) does/do contrast visually with its immediate surroundings.
- There is not a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 140cm.
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Step(s)
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- The step(s) is/are located outside the exit door.
- There is/are 5 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- The depth of the steps are 30cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.