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Kings Hall Leisure Centre

39 Lower Clapton Road, Lower Clapton, London, E5 0NU

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a team member available for help and assistance.
  • There is not a team member trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off Clapton Square.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 460cm (8ft 2in x 15ft 1in).
    • The Blue Badge parking bays have a marked zone to one side but not at the rear.
    • The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are parking charges for the car park.
    • Parking charges apply for all users except Blue Badge holders.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made over the phone and via an app/online.
    • Payment machines are located throughout the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach (Main Entrance)

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the left-hand side of the building.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 140cm.
    • There is an additional set of perimeter double doors that are permanently held open during centre opening hours.
  • Step(s) View
    • The step(s) is/are located at the entrance.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are between 30cm and 45cm.

Approach (From Car park Blue badge bays)

  • Approach View
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.
    • There is not a level landing at the top of the ramp/slope.

Outside Access (Car Park Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 165cm.
    • The intercom has a camera and reception will buzz customers in.

Reception

  • Reception View
    • The reception point is located Ahead as you enter the building.
    • The reception point is approximately 3m (3yd 10in) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 110cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 80cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • There is a/are quick check in system(s) available.
    • Music is played in some areas.
    • The type of flooring in the reception area is laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Reception Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • There are sofas available.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The seating area is located via double manual doors that open towards you. The opening width is 142cm.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the majority of the venue.
    • There is a/are door(s) in corridors/walkways which have to be opened manually.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • The type of flooring throughout is laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all corridors/walkways.
    • Access to other floors/levels is via stairs.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music/sound.
    • Music/sound is played in some areas.
    • There is not a hearing assistance system.

Changing Area

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located to the rear of the building.
    • The changing area is approximately 40m from the Reception.
    • There is step-free access to the changing area.
    • The facilities available within the changing area include; an accessible changing room/cubicle, standard changing rooms/cubicles, standard showers, standard toilets and baby change facilities.
    • This is a shared changing area.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 136cm.
    • The type of flooring in the changing area is vinyl.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are moderate to good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is stepped access to the shower facilities.
    • There is a single, unmarked step 13cm high leading to showers.
    • The shower head height(s) is/are fixed.
    • The height of the shower head(s) is/are 210cm.
    • The shower control type(s) is/are push.
    • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is push.
    • The lighting levels in the toilet(s) are moderate to good.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • Baby changing facilities are located in the changing area.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 86cm.

Accessible Changing Room

  • This accessible changing room is located Immediately to the left as you enter the changing area.
  • This accessible changing room is approximately 8m from the entrance to the changing area.
  • There is step-free access to the accessible changing room.
  • This is a shared changing room.
  • A key is not required for the accessible changing room.
  • There is pictorial and written text signage on or near the accessible changing room door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door opening is 100cm .
  • The contrast between the internal door and wall is poor.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible changing room are 195cm x 145cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is not a mirror.
  • There is a bench for changing.
  • There is not a locker within the accessible changing room.

Accessible Changing Room (With Shower)

  • This accessible changing room is located within the lobby to the changing area.
  • This accessible changing room is approximately 2m from the entrance to the changing area.
  • There is step-free access to the accessible changing room.
  • This is a shared changing room.
  • A key is required for the accessible changing room.
  • The key is a radar key.
  • The key can be obtained from reception or a staff member.
  • There is pictorial and written text signage on or near the accessible changing room door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the door opening is 90cm .
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible changing room are 190cm x 300cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a flush, however it is not on the transfer side.
  • There is not spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 112cm (3ft 8in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is twist turn mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.
  • The shower does have an unobstructed minimum 150cm x 150cm turning space.
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 56cm (1ft 10in).
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • The colour contrast between the shower rails and wall is poor.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is poor.
  • There is not an emergency alarm for the shower.
  • There is not a dry seat for changing.
  • There is not a locker within the accessible changing room.
  • Baby changing facilities are located within the accessible changing room.
  • There is a flip down baby change table available.
  • The height of the baby change table is 87cm.
  • Comments View
    • A hair dryer is also available within the accessible shower.

Changing Area (Dryside Sportshall)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located in the corridor after reception.
    • The changing area is approximately 18m from the reception.
    • There is step-free access to the changing area.
    • The facilities available within the changing area include; standard showers and standard toilets.
    • This is a shared changing area.
    • Similar shared changing area(s) are available.
    • The width of the door opening is 88cm.
    • The type of flooring in the changing area is vinyl.

Swimming Pool (Main Pool)

  • There is a lifeguard for the swimming pool.
  • There is not a ramped entrance into the water.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a platform lift for the pool.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There is a ladder type entrance into the water.
  • There is a wet side chair available.
  • Seating around the pool includes; chairs without armrests.
  • There is an emergency alarm at poolside.

Swimming Pool (Training Pool)

  • There is a lifeguard for the swimming pool.
  • There is a ramped entrance into the water.
  • The ramp does have handrails.
  • There are steps into the swimming pool.
  • There are 6 steps.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a platform lift for the pool.
  • There is not a ladder type entrance into the water.
  • There is a wet side chair available.
  • Seating around the pool includes; chairs without armrests.
  • There is an emergency alarm at poolside.

Fitness Suite (Junior Gym)

  • The fitness suite is located to the rear right-hand side of the building.
  • The fitness suite is staffed at specific times.
  • The Junior Gym is staffed whenever Juniors are in the venue.
  • There are surveillance cameras in the fitness suite.
  • There is step free access to the fitness suite.
  • The door is manual.
  • The door opening width is 160cm.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; upper body machines where fixed seats can be removed and free weights.
  • The type of flooring in the fitness suite is laminate.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.

Fitness Suite (Main Gym)

  • The fitness suite is located to the rear left-hand side of the building.
  • The fitness suite is staffed when open.
  • There is step free access to the fitness suite.
  • The door is manual.
  • The door opening width is 160cm.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; arm cycles, upper body machines where fixed seats can be removed and free weights.
  • The type of flooring in the fitness suite is laminate.
  • There is not a hearing assistance system.

Sauna (and Steam room)

  • There is step free access to the sauna.
  • The door opens away from you (push).
  • The width of the door opening is 85cm.
  • The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The sauna has bench seating.
  • There is not an emergency alarm in the sauna.
  • There are toilet and shower facilities within the Sauna/steam room.

First Floor Studio

  • The Studio Room on the first floor is accessed via the stairs.
  • There is a single 18cm step at the entrance.
  • The door width is 80cm.
  • The configuration of this room is dependent on activities taking place.

Health Wise Consultation Suite

  • The Consultation Suite is located in the left-hand corridor, approximately 15m from the reception.
  • There are two consultation rooms within the Suite.
  • Seating, without armrests, is available in the rooms.

Sports Hall

  • The Sports Hall is located to the left of reception.
  • It is approximately 20m from reception.
  • It is accessed via double manual doors that are 174cm wide.
  • The configuration of this room is dependent on the activities taking place.

Group Cycle

  • There is a group cycle facility located at the rear of the building.
  • This facility has level access.
  • It is accessed via single door that is 85 cm wide.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located in the left-hand corridor.
    • The stairs are approximately 30m from the from the Reception.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.

Accessible Toilet(s) (Left Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the corridor to the left of the reception.
    • This accessible toilet is approximately 17m (18yd 1ft) from the reception.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 89cm (2ft 11in).
    • The contrast between the internal door and wall is fair.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is fair.
  • Toilet Features View
    • The dimensions of the accessible toilet are 165cm x 205cm (5ft 5in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is not a/are not wall-mounted grab rail(s) available.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 98cm.
    • The shelf is not located where it is reachable.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is twist turn mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 113cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Standard Toilet(s) (Changing Areas)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located within the changing area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 8m from the entrance to the changing area.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
    • There are two similar Male toilets at each end of the changing area. A single female toilet is located at the rear of the changing area approximately 35 metres from changing area entrance.

Standard Toilet(s) (Female - next to the Gym)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to the rear of the building.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 30m from the Reception.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.

Exit

  • Exit View
    • This information is for the exit located to the right-hand side of reception.
    • The exit area/door is not clearly signed internally.
    • The exit is stepped.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 140cm.
  • Step(s) View
    • The step(s) is/are located outside the exit door.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • The depth of the steps are 30cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.