You are on Opening Times (Leisure Centre). Skip to the next section.

Opening Times (Leisure Centre)

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 22:00.
• Saturday 08:00 - 17:00.
• Sunday 08:00 - 16:00.

You are on Summary. Skip to the next section.

Summary

• Services/facilities within the venue include the Main Pool, a Diving Pool, a Toddler Pool, a Gym and Studios.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The M11 junction 12 with direct links to Suffolk and the Midlands is approximately 2.9 miles from the venue via A603 and Mortimer Road.
  • There is several Blue Badge parking bays available along with several Parent and Baby parking bays and plenty of standard parking bays next to the venue.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The nearest bus stop is approximately 150 metres from the venue on Gonville Plance with direct services to Cambridge City Centre and Haverhill.
  • For more information on Stagecoach Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Cambridge.
  • Cambridge Station is approximately 0.8 miles from the venue with direct services to London Liverpool Street/London Kings Cross, Kings Lynn, Norwich, Ipswich, Peterborough and Stansted Airport.
  • For more information on Greater Anglia please click here (opens new tab).
  • For more information on Great Northern/Thameslink please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a member of staff trained in Irish Sign Language.
• Irish Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include: large print.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• The assistance dog toilet or toileting area is located outside the main entrance and around the car park edges.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include mobile hoists and shower chairs.
• To obtain mobility aids please contact reception.
• There is not a designated place of safety which can be used by people who may feel scared or at risk.

You are on Parking (Queen Ann Car Park). Skip to the next section.

Parking (Queen Ann Car Park)

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• Parking View
  • The venue does not have its own parking facilities.
  • The venue shares another venues parking facilities.
  • The car park is located immediately to the right of Parkside Pools and Gym Leisure Centre.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 12 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 274cm x 475cm (8ft 12in x 15ft 7in).
  • The Blue Badge parking bays have a marked zone to one side but not at the rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are parking charges for the car park.
  • Parking charges apply for all users except Blue Badge holders for a limited time.
  • Free parking for Blue Badge holders is limited to 3.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made at a payment machine.
  • Payment machines are located close to the Blue Badge parking bays and at the front of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 11m (12yd 1in) from the car park.

You are on Approach (Queen Anne Car Park). Skip to the next section.

Approach (Queen Anne Car Park)

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• Approach View
  • The surface of the approach is concrete.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
• Step(s) View
  • There is a side entrance with automatic with push pad immediately next to the blue badge parking area. A level zebra crossing must be used and the side door to Parkside Leisure Centre is directly in front of you.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building on Gonville Place.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Wall art in written and pictorial above entrance doors.'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 145cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 145cm.
  • There is a member of staff available for assistance at this entrance.

You are on Outside Access (Queen Ann Car Park Entrance). Skip to the next section.

Outside Access (Queen Ann Car Park Entrance)

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• Entrance View
  • This information is for the entrance located next the blue badge bays in Queen Ann Car Park Entrance.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'signage for the leisure centre all around the door'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are double width.
  • The width of the opening is 125cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 79cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located at the main entrance.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is 121cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Music is played in some areas.
  • The type of flooring in the reception area is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats on the floor that might be perceived as holes.
  • At reception there is a security barrier to go through. A standard barrier thats 57cm wide and an accessible entry barrier with a width of 97cm. To exit a barrier must be used with a width of 87cm.
• Reception Seating Area View
  • There is not a seating area close to the reception point.

You are on Inside Access. Skip to the next section.

Inside Access

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• Access and Circulation View
  • There is step-free access throughout the building via lift(s).
  • There is a/are door(s) in corridors/walkways which have to be opened manually.
  • Handrails with a rounded or oval profile are provided in some corridors/walkways.
  • The type of flooring throughout is vinyl, tiles and laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats on the floor that might be perceived as holes.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • There are seats without armrests at regular intervals.
  • Access to other floors/levels is via stairs and lift.
  • The lighting levels are good.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue play background music/sound.
  • Music/sound is played sometimes.
  • There is not a hearing assistance system.

You are on Eating and Drinking (Cam Cat Sol Parkside). Skip to the next section.

Eating and Drinking (Cam Cat Sol Parkside)

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• Location and Access View
  • The café is located In the main foyer.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 91cm.
  • The height of the lowered section at the counter is 76cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is laminate.
  • The lighting levels are moderate to good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 73cm.
  • The distance between the floor and the underside of the highest dining table is 76cm.
  • The standard height for the underside of dining tables is 73cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are coffee tables and booths.
  • The type of flooring in this area is laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

You are on Swimming Pool (Main Pool). Skip to the next section.

Swimming Pool (Main Pool)

• There is a lifeguard for the swimming pool.
• There is not a ramped entrance into the water.
• There are steps into the swimming pool.
• There are 5 steps.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There is not a wet side chair available.
• There is an emergency alarm at poolside.

You are on Swimming Pool (Dive Pool). Skip to the next section.

Swimming Pool (Dive Pool)

• There is a lifeguard for the swimming pool.
• There is not a ramped entrance into the water.
• There are steps into the swimming pool.
• There are 5 steps.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There is not a wet side chair available.
• There is an emergency alarm at poolside.

You are on Swimming Pool (Toddler Pool). Skip to the next section.

Swimming Pool (Toddler Pool)

• There is a lifeguard for the swimming pool.
• There is not a ramped entrance into the water.
• There are steps into the swimming pool.
• There are 4 steps.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides and in the centre.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There is not a ladder type entrance into the water.
• There is not a wet side chair available.
• There is an emergency alarm at poolside.

You are on Poolside Seating. Skip to the next section.

Poolside Seating

• Access to the pool side seating is via the lift on the first floor. Exit the lift, turn right and follow the walk way around to the top of the seating section. There are steps but the accessible seating is along the top row. With space for wheel chairs.
• The seats are flip down armless and 52cm from the floor.

You are on Fitness Suite (Gym). Skip to the next section.

Fitness Suite (Gym)

• The fitness suite is located on floor 1.
• The fitness suite is staffed when open.
• There is step free access to the fitness suite.
• Level access is by lift.
• The door is manual.
• The door opening width is 89cm.
• Staff receive training in assisting disabled people.
• There is clear manoeuvring space between equipment.
• There is level access to all of the equipment.
• Equipment suitable for mobility or sensory impaired users includes; free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
• The type of flooring in the fitness suite is laminate.
• There is not a hearing assistance system.
• The hearing assistance system is not signed.

You are on The Studio. Skip to the next section.

The Studio

• The Studio is located on the first floor, on the right side of the Gym.
• There is a double door to enter the studio which is 178cm in width, push to open and heavy.
• This space is used for various types of classes and has wooden floors with mirrors along the back wall.
• Lighting levels are adjustable and the floor is wooden.

You are on Changing Area (Pools). Skip to the next section.

Changing Area (Pools)

• The changing area that was surveyed is located after reception turn right for the changing areas.
• The changing area is approximately 30m from the main entrance.
• The changing area is approximately 26m from reception.
• The changing area is approximately 5m from the the pools.
• There is step-free access to the changing area.
• The facilities available within the changing area include; standard changing rooms/cubicles and baby change facilities.
• This is a male changing area.
• Similar female changing area(s) are available.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 96cm.
• The type of flooring in the changing area is tiles.
• There is a flashing fire alarm beacon within the changing area.
• There are changing benches or seats within the changing area.
• There are lockers within the changing area.
• There is a/are locker(s) within reach for a wheelchair user.
• There is not a water dispenser available.
• The lighting levels in the changing area are good.

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• Baby Changing Facilities View
  • Baby changing facilities are available.
  • Baby changing facilities are located in the changing area.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 82cm.
  • There are accessible toilet, standard toilets and showers that can be used from this area. They are part of the adjoining Changing Village.

You are on Changing Area (Changing Village - Pools). Skip to the next section.

Changing Area (Changing Village - Pools)

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located after reception turn right for the changing areas.
  • The changing area is approximately 28m from the main entrance.
  • The changing area is approximately 22m from reception.
  • The changing area is approximately 5m from the the pools.
  • There is step-free access to the changing area.
  • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers, an accessible toilet, standard toilets and baby change facilities.
  • This is a shared changing area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 96cm.
  • The type of flooring in the changing area is laminate.
  • There is not a flashing fire alarm beacon within the changing area.
  • There are changing benches or seats within the changing area.
  • There are lockers within the changing area.
  • There is a/are locker(s) within reach for a wheelchair user.
  • There is not a water dispenser available.
  • The lighting levels in the changing area are good.
• Shower Facilities View
  • Shower facilities are available.
  • There is step-free access to the shower facilities.
  • The shower head height(s) is/are fixed.
  • The height of the shower head(s) is/are 203cm.
  • The shower control type(s) is/are push.
  • There is no seat for the shower(s).
  • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
• Toilet Facilities View
  • Toilet facilities are available.
  • There is step-free access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is push.
  • The lighting levels in the toilet(s) are good.
• Baby Changing Facilities View
  • Baby changing facilities are available.
  • Baby changing facilities are located in the changing area.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm.

You are on Changing Area (Gym and Studio). Skip to the next section.

Changing Area (Gym and Studio)

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located at the rear of the Gym.
  • The changing area is approximately 26m from the lift.
  • The changing area is approximately 43m from reception.
  • The changing area is approximately 7m from the Gym and Studio.
  • There is ramped/sloped access to the changing area.
  • The facilities available within the changing area include; a Changing Places, standard showers and standard toilets.
  • This is a male changing area.
  • Similar female changing area(s) are available.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm.
  • The type of flooring in the changing area is tiles.
  • There is not a flashing fire alarm beacon within the changing area.
  • There are changing benches or seats within the changing area.
  • There are not lockers within the changing area.
  • There is not a water dispenser available.
  • The lighting levels in the changing area are low to moderate.
• Shower Facilities View
  • Shower facilities are available.
  • There is step-free access to the shower facilities.
  • The shower head height(s) is/are fixed.
  • The height of the shower head(s) is/are 205cm.
  • The shower control type(s) is/are push.
  • There is no seat for the shower(s).
  • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
• Toilet Facilities View
  • Toilet facilities are available.
  • There is step-free access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal grab rails on both sides of the seat and a vertical rail on the left.
  • The wash basin(s) tap type is push.
  • The lighting levels in the toilet(s) are low to moderate.
• Baby Changing Facilities View
  • Baby changing facilities are not available.
  • There is a slope going down to the entrance to the male changing area of 6.5%.

You are on Changing Area (Group Changing). Skip to the next section.

Changing Area (Group Changing)

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located in the Changing Village.
  • There is step-free access to the changing area.
  • The facilities available within the changing area include; a Changing Places.
  • This changing area is interchangeable between male and female.
  • Similar shared changing area(s) are available.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm.
  • The type of flooring in the changing area is tiles.
  • There is not a flashing fire alarm beacon within the changing area.
  • There are changing benches or seats within the changing area.
  • There are not lockers within the changing area.
  • There is not a water dispenser available.
  • The lighting levels in the changing area are good.
• Shower Facilities View
  • Shower facilities are not available.
• Toilet Facilities View
  • Toilet facilities are not available.
• Baby Changing Facilities View
  • Baby changing facilities are not available.
  • There is an alternate door to exit for accessing the pool area. The width is 76cm and push to open with a lever handle. This door may be difficult to open.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located past reception and then towards the Café area and the stairs are immediately in front of you.
• The lift was out of use at the time of the survey.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 28m (30yd 1ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Ground and 1.
• There are manual, single doors which are easy to open to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• Lift doors do contrast visually with lift lobby walls.

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• Comments View
  • The Lift is current out of action until the 18th March so unable to fully survey or photograph.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located past reception then towards the Café area and the stairs are immediately in front of you.
  • The stairs are approximately 18m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • There are manual, single doors which are easy to open to enter the stairwell on the ground floor.
  • The floors which are accessible by stairs are Ground and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The steps do have open risers.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 29cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Changing Places (Pool Side - Right Hand Transfer). Skip to the next section.

Changing Places (Pool Side - Right Hand Transfer)

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• Location and Access View
  • The facility is located upon exiting the Changing Village to the pool the Changing Place is on the left.
  • The facility is approximately 43m (47yd 1in) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from reception.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 87cm (2ft 10in).
  • The dimensions of the facility are 169cm x 370cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is not a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is medium.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 110cm (3ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on the right.
  • The colour contrast between the dropdown rail(s) and wall is low.
  • There are no vertical grab rails for the toilet.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is low.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 121cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is height adjustable.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • The colour contrast between the shower rails and wall is low.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is low.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is push.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is low.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 93cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 100cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • There is a/are female sanitary, non-infectious waste and general waste (with no lid) disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • The height of the coat hook is 147cm from the floor.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Changing Places (Stairwell - Left Hand Transfer). Skip to the next section.

Changing Places (Stairwell - Left Hand Transfer)

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• Location and Access View
  • The facility is located under the stairs beyond the café area.
  • The facility is approximately 36m (39yd 1ft) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from reception.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 89cm (2ft 11in).
  • The dimensions of the facility are 180cm x 312cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is not a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the left as you face the toilet is 110cm (3ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on the left.
  • The colour contrast between the dropdown rail(s) and wall is low.
  • There are no vertical grab rails for the toilet.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 115cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is height adjustable.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is push.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is low.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 116cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 115cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • There is a/are female sanitary, non-infectious waste and general waste (with no lid) disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • The height of the coat hook is 115cm from the floor.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Accessible Toilet(s) (Changing Village - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Changing Village - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located at the far end of the Changing village in the standard toilets.
  • This accessible toilet is approximately 36m (39yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a male toilet. There is a separate female accessible toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 89cm (2ft 11in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 145cm x 119cm (4ft 9in x 3ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 50cm (1ft 8in).
  • There is a flush, however it is not on the transfer side.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are not available in the toilet.
  • There is a/are coat hook(s).
  • The height of the coat hook is 160cm from the floor.
• Additional Fixtures View
  • There is not a mirror.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 84cm.
  • There is not a towel dispenser.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Gym and Suite - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Gym and Suite - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located at the rear of the Gym.
  • This accessible toilet is approximately 30m (32yd 2ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 226cm x 284cm (7ft 5in x 9ft 4in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 161cm (5ft 3in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 88cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 113cm (3ft 8in).
  • The contrast between the hand dryer and the wall is medium.
• Accessible Shower View
  • The shower does have an unobstructed minimum 150cm x 150cm turning space.
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • The colour contrast between the shower rails and wall is high.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is high.
  • There is an emergency alarm for the shower.
  • The emergency pull cord alarm is fully functional.

You are on Accessible Toilet(s) (Café Area - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Café Area - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located On the right wall as you enter the seating area for the Café.
  • This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 89cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 208cm x 183cm (6ft 10in x 6ft).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 52cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 96cm (3ft 2in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is no dropdown rail.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 80cm (2ft 7in).
  • The contrast between the hand dryer and the wall is high.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a fixed baby change table available.
  • The height of the baby change table is 101cm.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located in the café area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 21m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is medium.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the lowered wash basin is 83cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.