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Ackers Adventure

Golden Hillock Road, Sparkbrook, Birmingham, West Midlands, B11 2PY

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Access Guide

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Overview

  • About View
    • Ackers Adventure is a prominent provider of outdoor adventure and recreational activities for people of all ages and abilities.
    • Facilities available in the venue include: archery, bellboating, bushcraft, canoeing and kayaking, climbing and abseiling, disc golf, orienteering, snowsports, tobogganing, tower drop, tubing and zip wire.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: hill leading to the canal.
    • Access throughout may include uneven surfaces.
    • The following facilities are available: a seat/chair, a manual wheelchair and a water bowl for assistance dogs.
    • Additional equipment which can be borrowed or hired includes: There are two wheelchairs which can be borrowed which are usually used for wheelchair abseiling.
    • Additional facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: First Aid.
    • There is a bsl interpretor who works Monday to Wednesday.
      Large print documents are available on request.
      There is a member of staff who has completed an autism awareness training course.
  • Toilet and Changing Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the ski centre next to reception.
    • The male and female step-free toilet facilities are located in the ski centre next to reception.
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • The car park is located in front of the entrance.
  • The car park is open air/surface.
  • There are no designated Blue Badge parking bays available.
  • This car park is for visitors only.
  • Parking is free for all users.

Entrance

  • This entrance is located next to the car park.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 106cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the right as you enter.
  • The journey time to this reception from the entrance is approximately under a minute.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 103cm.
  • There is a lowered section at the desk, however it is not at a suitable height for a wheelchair user .
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located through reception, turn left, past the female standard toilet and to the left.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 84cm.
    • The door has a locking handle.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 50cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin and a sanitary bin.
    • Additional features include: a mirror, coat hooks, a shelf and a baby changing table.

Exit (to Outdoor Ski Slope and Seating)

  • There is step-free level access at the exit.
  • There are double manual doors at this exit.
  • The doors open both ways.
  • The width of the opening is 200cm.
  • There is step-free access via a very easy ramp as you exit.
  • The ramp is over 150cm wide with a handrail on the left going down.

Getting Around

  • There is step-free level access throughout the majority of walkways.
  • The following areas have step-free access via ramps or slopes: hill leading to canal.
  • Access throughout may include uneven surfaces and bollards.
  • There is no (or very little) background noise.
  • Seating available in the walkways includes: benches.

Seating Area (Outside)

  • The seating area is located to the rear of the building.
  • The seating area is uncovered.
  • The most accessible route to the seating area has ramps or slopes and manual doors.
  • The following areas have step-free access via ramps or slopes: the picnic benches.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: picnic tables.
  • There is no (or very little) background noise in this area.