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Aloft Birmingham Eastside

4 Woodcock Street, Birmingham, B7 4BL

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Access Guide

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Accommodation Overview

  • About View
    • The Aloft Birmingham Eastside is a contemporary hotel, located near Aston University in Birmingham.
    • There are 195 bedrooms in total.
    • There is step-free level access to all bedrooms.
    • There are 10 bedrooms with adaptations.
    • There is step-free level access to all bedrooms with adaptations.
    • Ceiling tracking hoists are available in some of the bedrooms with adaptations. Please enquire at reception.
    • All of the bedrooms with adaptations have adjoining rooms.
    • 10 bedrooms with adaptations have an ensuite with a wheel-in shower.
    • Dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors, automatic doors and narrow walkways.
    • Levels 0 to 6 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There are fixed and portable hearing assistance systems.
    • You can borrow or hire the following equipment: vibrating pillows, shower chairs and mobility scooter charging facilities.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located on the first floor of the adjacent Eastside Rooms.
    • The alternative formats documents can be provided in include: Braille (on request) and Large print (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability Awareness, Autism Awareness, Safeguarding, First Aid, Fire Safety.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • The toilets with adaptations are located in the hotel lobby, on the ground floor of the Eastside Rooms and on the first floor of the Eastside Rooms.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located off the reception lobby, beyond the lifts and on the first floor.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations, off the reception lobby.
    • There is a Changing Places facility located on the ground floor of the adjacent Eastside Rooms.

Parking

  • Car Park View
    • The car park is located on level -1.
    • The car park is underground.
    • The car park surface consists of tarmac.
    • There are 20 designated Blue Badge parking bays available.
    • The Blue Badge bays are not signposted or marked.
    • The nearest designated bay is 18m from the lift to access the reception lobby.
    • The most accessible route from the Blue Badge parking has a lift.
    • There is a manual door along the most accessible route.
    • Car parking spaces are bookable by prior arrangement.
    • There is a call button at the manual door to request entry. The call button is 125cm high.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street standard parking is available.
    • Parking in the standard on-street parking bays near the hotel is free for Blue Badge holders.
    • There is a public car park located at Millennium Point.
    • The name of the car park is Millennium Point.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Entrance

  • This entrance is located to the right hand side of the revolving doors, at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • The door has a low colour contrast.
  • There is a second, single automatic door.
  • The door opens away from you.
  • The width of the opening is 91cm.
  • The door has a low colour contrast.

Reception

  • Location View
    • The reception is located straight ahead, on entering the hotel.
    • The distance from the accessible entrance is 10m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to reception.
    • The height of the reception desk is 108cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 78cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables and high tables.
    • Some tables are fixed.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout the majority of areas.
  • Circulation View
    • There are manual doors along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Reception Lobby - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the far right hand side of the reception lobby, beyond the lifts.
    • The distance from the main entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 91cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 214cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 99cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 93cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Re:Fuel Cafe

  • Location and Access View
    • The Re:Fuel Cafe is located to the far left hand side of the reception lobby.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • This area has a self-service counter.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located in the centre of the cafe and along the rear wall.
    • There is step-free level access to the counter.
    • The height of the controls on the coffee machine is 143cm.
    • The height of the counter is 100cm.
    • There is not a lowered section at the counter.
    • Payment is made at the reception desk.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menus are not available.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: high stools.
    • Furniture available in this area includes: high tables.
    • The tables are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.

WXYZ Bar

  • Location and Access View
    • The WXYZ bar is located to the right hand side, as you enter the hotel.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • This area has a bar where drinks can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • The bar is located on the left hand side as you enter the WXYZ Bar.
    • There is step-free level access to the bar.
    • The height of the bar is 110cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and easy grip cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests, sofas, benches, stools and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.

Tempo! Restaurant

  • Location and Access View
    • The restaurant is located to the far right hand side of the reception lobby.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 181cm.
    • The doors have a medium colour contrast.
    • This area has a buffet counter.
  • Order and Payment View
    • The buffet counter was surveyed.
    • The counter is located to the far left hand side of the restaurant.
    • There is step-free level access to the counter.
    • The buffet service is for breakfast only.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • The payment machine is portable.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests, benches and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and booths.
    • Some tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • Lighting levels are adjustable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld and available in Braille.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and easy grip cutlery.
    • There is not a hearing assistance system.

Lift

  • The lift surveyed is located to the right hand side of the reception desk.
  • The distance from the accessible entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Floors -1 to 6 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 100cm.
    • The internal dimensions of the lift are 139cm (width) x 148cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which are of a similar size.

Bedroom and Ensuite with Adaptations (Room 117)

  • Bedroom Access View
    • The bedroom surveyed is located on the first floor, to the right hand side from the lift.
    • The distance from the lift is 15m.
    • The most accessible route to the bedroom has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • Entry to the room is by a key card reader.
    • The height of the key card reader is 121cm.
    • The door is easy to open.
    • The width of the opening is 88cm.
  • Bedroom Features View
    • The bedroom has a king bed.
    • The top of the mattress is 61cm from the floor.
    • The space under the bed is 28cm from the floor.
    • There is not room for a wheelchair user to manoeuvre next to the bed.
    • The flooring is patterned.
    • Seating available in the bedroom includes: a chairs without armrests.
    • Furniture available in the bedroom includes: a desk, a coffee table and a wardrobe for a seated user.
    • The bedroom has a ceiling tracking hoist.
    • The hoist accesses the bed, the toilet and the shower.
    • The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The door is easy to open.
    • The width of the opening is 79cm.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a medium colour contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 225cm (width) x 235cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 155cm (from the side of the toilet pan to the wall).
    • There is an elbow pad flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 54cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 100cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a bar of soap.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The ensuite has a wheel in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 52cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a high colour contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

Gym (Level 1)

  • The gym is located on level 1.
  • There is step-free level access into the gym.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • The door has a low colour contrast.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps: the weights benches and the mats.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is not staffed.
  • The flooring is patterned.
  • The walls and floor colour contrast varies between low and high.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.