You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • Bantock House was originally a Georgian farmhouse built around 1730. It is now a museum and gardens, located in Wolverhampton.
  • Facilities available in the venue include: exhibitions, room hire, Victorian day nursery, cafe, park and gardens.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Wolverhampton .
  • The nearest Metro station is Wolverhampton.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a steep ramp at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is 1 other entrance.
  • There is stepped access at the other entrance.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • There are manual doors along circulation routes.
  • Access throughout may include uneven surfaces and narrow walkways.
  • The ground floor, the first floor and the second level of the first floor can be accessed via a standard lift and a platform lift.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • The alternative formats documents can be provided in include: large print.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: Disability Awareness, First Aid, Fire Safety and Safeguarding.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located in The Courtyard, on the ground floor of Bantock House and on the upper level of the cafe.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Female and male step-free standard toilet facilities are located in The Courtyard and on the first floor of Bantock House.
• Changing Facilities View
  • Parent and baby changing facilities are located within the male and female toilets in The courtyard and in the toilet with adaptations in the cafe.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Car Park View
  • The car park is located to the right hand side of Bantock House, as you approach from the drive.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 420cm (depth).
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • There are no hatched/marked zones.
  • The nearest designated bay is 30m from the entrance to the courtyard.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • This route has uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Access to the Courtyard from the Car Park. Skip to the next section.

Access to the Courtyard from the Car Park

• For wheelchair access to The Courtyard from the Blue Badge bays, follow the road round to the left to the dropped kerb.
• The most accessible route has step-free access via a very easy slope.
• This route has uneven surfaces and bollards.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • There is step-free access between floors via lift.
  • There is a standard lift to access the ground floor and first floor of Bantock House.
  • There is a platform lift to access the upper level of the first floor.
  • There is step-free level access throughout all areas, this may include the use of a lift.
• Circulation View
  • There are manual doors along circulation routes.
  • Access throughout may include uneven surfaces and narrow walkways.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny and patterned.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs with armrests.
  • Lighting levels vary due to the size of the space.

You are on Outdoor Seating Area - The Courtyard. Skip to the next section.

Outdoor Seating Area - The Courtyard

Collapse all Expand all

• Location and Access View
  • The seating in The courtyard is located outside the toilet block, outside of the cafe and leading up to the entrance to Bantock House.
  • The most accessible route has slight slopes.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
  • There is step-free access via a very easy slope to this area.
• Seating Area View
  • The seating area is partially covered.
  • There is step-free level access throughout the majority of the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and benches.
  • Furniture available in this area includes: tables, picnic tables and adapted picnic tables.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There may be background noise in this area.

You are on Toilet with Adaptations (The Courtyard - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Courtyard - Right Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located straight ahead, as you enter The Courtyard from the car park.
  • The distance from the entrance to The Courtyard is 20m.
• Route View
  • The most accessible route to the toilet has very easy slopes.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
• Access View
  • There is step-free level access into the facility.
  • There is Braille and pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 203cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 97cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser can be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 113cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were low at the time of the survey.

You are on Coach House and Performance Space. Skip to the next section.

Coach House and Performance Space

• The room is located to the right hand side, as you enter The Courtyard.
• The distance from the entrance to The Courtyard is 6m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• This route has uneven surfaces.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 94cm.
• There is a small lip on the threshold of the opening.
• The door has a low colour contrast.
• There is a second, single manual door.
• The door opens away from you.
• The door is easy to open.
• There is a locked extension leaf.
• The locked extension leaf can be opened on request.
• The width of the opening is 82cm.
• There is a small lip on the threshold of the opening.
• The door has a low colour contrast.
• The second door leads to the performance space, in a separate room.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on Bantock Courtyard Cafe. Skip to the next section.

Bantock Courtyard Cafe

Collapse all Expand all

• Location and Access View
  • The cafe is located on the left hand side, as you enter The Courtyard.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.
  • This area has a counter where food and drink can be ordered.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the right hand side, as you enter the cafe.
  • There is step-free level access to the counter.
  • The height of the counter is 95cm.
  • There is not a lowered section at the counter.
  • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • The height of the tray rail is 88cm.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the majority of the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Accessible Entrance to the Cafe Toilets and Upper Level. Skip to the next section.

Accessible Entrance to the Cafe Toilets and Upper Level

• This entrance is located to the right hand side of the main cafe entrance, up the slope.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a single manual door.
• The door opens towards you.
• The door requires effort to open.
• There is a locked extension leaf.
• The locked extension leaf can be opened on request.
• The width of the opening is 94cm.
• There is a small lip on the threshold of the opening.
• The door has a low colour contrast.

You are on Toilet with Adaptations (Cafe - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Cafe - Right Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located to the left hand side, from the accessible entrance to the upper level.
  • The distance from the accessible entrance is 8m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is Braille and pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 80cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 223cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 95cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 108cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Main Entrance to Bantock House. Skip to the next section.

Main Entrance to Bantock House

• This entrance is located at the top of the access ramp, on the far right hand side of The Courtyard.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• There are not any level resting areas along the ramp.
• The ramp is between 75cm and 150cm wide.
• There are handrails on both sides.
• There is a single manual door.
• The door opens towards you.
• The door is easy to open.
• The width of the opening is 82cm.
• There is a small lip on the threshold of the opening.
• The door has a low colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 120cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Reception and Shop. Skip to the next section.

Reception and Shop

Collapse all Expand all

• Access to the Shop View
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the shop.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • The flooring is shiny and patterned.
  • There is no (or very little) background noise.
  • Seating available for customers includes: chairs with armrests.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Payment Counters and Checkouts View
  • The payment counter is located through the open doorway to the left hand side.
  • Signage is not provided for the counter.
  • The height of the counter is 110cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 72cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Exhibition Space. Skip to the next section.

Exhibition Space

• The area is indoors.
• There is step-free level access throughout all areas, this may include the use of a lift.
• There is room for a wheelchair user to manoeuvre.
• The flooring is shiny and patterned.
• The walls and floor colour contrast varies between low and high.
• The following may be experienced here: lighting effects.
• There may be background noise in this area.
• Lighting levels vary due to the size of the space.
• Display information includes: information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: coffee tables.

You are on Toilet with Adaptations (Bantock House - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Bantock House - Left Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located on the ground floor, to the right hand side of the lift.
  • The distance from the reception desk is 20m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
  • This route has uneven surfaces.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens by sliding (bi-fold) and has a low colour contrast.
  • The door requires effort to open.
  • The width of the opening is 81cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a low colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 207cm (width) x 163cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 79cm (from the side of the toilet pan to the wall).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 86cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wash basin mounted soap dispenser.
  • There is a wall mounted towel dispenser.
  • The towel dispenser can be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 121cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Front Entrance to Bantock House. Skip to the next section.

Front Entrance to Bantock House

• This entrance is located at the front of the House.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• This is one step as you enter.
• There are no handrails for the step.
• The step is unmarked.
• The height of the step is between 15cm and 18cm.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 90cm.
• There is a small lip on the threshold of the opening.
• The door has a low colour contrast.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located through the open doorways, past the reception desk.
• The distance from the reception desk is 15m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

Collapse all Expand all

• Standard Lift View
  • The ground floor and first floor can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 106cm (width) x 138cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the left hand side, after reception.
• The ground floor and the first floor can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Platform Lift from the First Floor to the Upper Level. Skip to the next section.

Platform Lift from the First Floor to the Upper Level

• The lift surveyed is located on the first floor, to the right hand side from the top of the stairs.
• The distance from the top of the stairs is 8m.
• The most accessible route to the lift has a slight ramp.
• Doors are held open along the most accessible route.
• This route has uneven surfaces.
• This lift is an enclosed platform lift.

Collapse all Expand all

• Enclosed Platform Lift View
  • The first floor and the upper level of the first floor can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 400kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 98cm.
  • The internal dimensions of the lift are 106cm (width) x 144cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • The lift is slow moving.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Outdoor Spaces (Gardens and Pathways). Skip to the next section.

Outdoor Spaces (Gardens and Pathways)

Collapse all Expand all

• About View
  • The following is available in this area: parkland, formal gardens, gardens and walkways.
• Getting Around View
  • There are surfaced footpaths throughout.
  • Surfaced footpaths consist of: tarmac, block paving and paving slabs.
  • The majority of the surfaced footpaths are wide enough for wheelchair users.
  • Some footpaths have sections with potential obstacles such as: uneven surfaces.
  • There are seats situated along the paths for people to rest.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes: some parts of the pathways.