Access Guide
Overview
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About
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- Castle Bromwich Hall Gardens is 40 acres of 18th century Baroque formal gardens and historic parkland.
- Facilities available in the venue include: cafe, toilets, seating and a play area.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lea Marston.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The gardens are not accessible from Castle Bromwich Hall Hotel.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: The Music Room and access to the cafe from The Melon Ground.
- The following areas have step-free access via slopes or ramps: the toilets with adaptations, the Orangery, the lower areas of the garden, the maze, the children's play area and some grassy banks.
- Doors are held open along circulation routes.
- Access throughout may include uneven surfaces and narrow walkways.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Dementia Awareness, Autism Awareness, Safeguarding, First Aid, Paediatric First Aid and Fire Safety.
Parking
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Car Park
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- The car park is located in front of the entrance to the gardens.
- The car park is open air/surface.
- The car park surface consists of compacted earth and unsurfaced areas.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 2m from the main entrance gate.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located to the left hand side, from the main entrance and through the gate beyond the maze.
- All toilets with adaptations have a left hand transfer space.
- Female and male step-free standard toilet facilities are located to the left hand side, from the main entrance.
- Gender neutral standard toilet facilities with stepped access are located through the gate beyond the maze (composting toilet).
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Changing Facilities
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- Parent and baby changing facilities are located within the female standard toilet to the left hand side, from the main entrance.
Entrance
- This entrance is located to the far end of the car park.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 88cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
Getting Around
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Access
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: The Music Room and access to the cafe from the Melon Ground.
- The following areas have step-free access via slopes or ramps: the toilets with adaptations, the Orangery, the lower areas of the garden, the maze, the children's play area and some grassy banks.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include uneven surfaces.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: benches.
- Lighting levels were even at the time of the survey.
Ticket Desk/Shop
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Ticket Counter
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- The ticket counter surveyed is located immediately to the right hand side, on entry.
- There is step-free level access to the counter.
- There is not a separate wheelchair accessible queue lane.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- A portable payment machine is available
- Access to the shop is via the cafe, at the rear of the ticket counter.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located to the left hand side, from the main entrance gate.
- The distance from the entrance is 20m.
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Route
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- The most accessible route to the toilet has steep slopes.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 79cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 258cm (width) x 151cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin has a twist/turn mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a medium colour contrast.
- There is a bar of soap.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 130cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 128cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
The Cafe
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Location and Access
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- The cafe is located to the right hand side on entering, beyond the ticket counter/shop.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access into this area.
- There is open plan access.
- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the left hand side of the cafe.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- The payment machine is portable.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables and long tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
The Cafe - Outdoor Seating Area
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Location and Access
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- The outdoor seating area is located immediately outside the cafe.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access to this area.
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Seating Area
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- The seating area is partially covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
- The ground is gravelled in the outdoor seating area.
The Melon Ground
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Location and Access
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- The Melon Ground is located to the left hand side of the cafe.
- The most accessible route has a slight slope.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access to this area.
- There is an opening without doors.
- The width of the opening is 115cm.
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Seating Area
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- The seating area is partially covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
- The ground is gravelled in the seating area.
The Orangery
- The room is located to the left hand side of The Melon Ground.
- The distance from The Melon Ground is 15m.
- The most accessible route to the room has a slight slope.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is no signage on or near the door.
- There is step-free access via a ramp into the room.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
The Music Room
- The room is located at the end of the pathway, opposite the Orangery.
- The distance from the Orangery is 175m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is no signage on or near the door.
- There are 2 steps into the room.
- There are no handrails for the steps.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is between 30cm-45cm.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: benches.
- Furniture available in this room includes: long tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
The Gardens and Pathways
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About
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- The following is available in this area: a grassed play area, parkland, woodland, formal gardens and walkways.
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Getting Around
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- There are unsurfaced paths/trails in some areas.
- Path or trail surfaces consist of: grass, gravel, compact gravel, compact earth and uncompacted earth (muddy).
- The majority of the unsurfaced footpaths are wide enough for wheelchair users.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: the grassy banks leading to the maze and the lower part of the gardens.
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Playground
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- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, climbing and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
- Routes around the play equipment are not firm and even.
- Routes around the play equipment are at least 150cm wide.
- There are also ponds in the play area.
The Maze
- Access to the maze is via a steep grassy slope, to the right hand side along the pathway which leads to The Music Room.
- An alternative route is via a steep slope to the right hand side immediately in front of The Music Room, then right along a level grassed pathway.
- There is step-free access via a slope to this area.
- The slope has a steep gradient.
- There is written text signage on or near the entrance.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 74cm.
- The door has a low colour contrast.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes in this area.
- Access throughout may include uneven surfaces, narrow walkways and narrow openings.
- There is not room for a wheelchair user to manoeuvre.
- The walls and floor colour contrast varies between low and high.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
Access to the Composting Toilets, Forest School Area, Play Area and Ponds
- The route is via a steep slope/ramp to the right hand side of The Music Room, then through the gate on the left hand side.
- The most accessible route has step-free access via a slope.
- The slope has a steep gradient.
- There is a manual gate along the most accessible route.
- This route has uneven surfaces.
- The gate is permanently held open and is 82cm wide. The surface is also very uneven beyond the gate.
Composting Toilet with Adaptations
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Location
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- The toilet surveyed is located through the gate to the right hand side of The Music Room.
- The distance from The Music Room is 25m.
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Route
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- The most accessible route to the toilet has a steep slope.
- Doors are held open along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free access via ramp into the facility.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There is a handrail on the right going up.
- There is not any signage on or near the door.
- The door opens by sliding and has a low colour contrast.
- The door requires effort to open.
- The width of the opening is 82cm.
- The door has a hook lock.
- Internally the door has a low colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 130cm (width) x 120cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is not a lateral transfer space next to the toilet.
- There is not a flush for the toilet.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the left as you face the toilet.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 55cm from the floor.
- The toilet seat has a low colour contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin has a push tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- There are no vertical grab rails at the wash basin.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The walls and floor have a low colour contrast.
- Lighting levels were low at the time of the survey.
- There are no handwashing facilities. There are bottles of hand sanitiser provided.
Forest School Area, Play Area and Ponds
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About
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- The following is available in this area: a grassed play area, parkland, woodland, gardens, walkways and grounds.
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Getting Around
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- There are unsurfaced paths/trails throughout.
- Path or trail surfaces consist of: grass, gravel, compact earth and uncompacted earth (muddy).
- The majority of the unsurfaced footpaths are not wide enough for wheelchair users.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: many of the walkways.
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Playground
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- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, climbing and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
- Routes around the play equipment are not firm and even.
- Routes around the play equipment are at least 150cm wide.
