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Access Guide

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Overview

  • About View
    • Forge Mill Farm is a working farm with play barn, cafe and trails, set within the Sandwell Valley Country Park.
    • Facilities available in the venue include: play barn, classroom/room hire, working farm and animal barns, outdoor play area, picnic areas, cafe and trails.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a slight slope at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via slopes: most of the outdoor walkways are sloped.
    • There is a steep slope to access the toilets in the courtyard.
    • There is a ramp to access the Changing Places facility.
    • There are manual doors along circulation routes.
    • Access throughout may include uneven surfaces and narrow walkways.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Sensory Walking, First Aid and Fire Safety.

Parking

  • Car Park View
    • The car park is located in front of the entrance to Forge Mill Farm.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 7 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 440cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 6m from the entrance to Forge Mill Farm.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • Doors are held open along the most accessible route.
    • This route has uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for Blue Badge holders but not all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located in the courtyard and 2 in the play barn.
    • All toilets with adaptations have a right hand transfer space.
    • Female and male step-free standard toilet facilities are located in the courtyard and in the play barn.
  • Changing Places Facilities View
    • Changing Places facilities are located through the gate, to the right hand side of the Visitor Centre.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilets with adaptations in the courtyard and in the play barn.

Access from the Car Park to the Visitor Centre

  • The most accessible route has step-free access via a slope.
  • The slope gradient varies between slight and steep.
  • This route has uneven surfaces.

Entrance to the Visitor Centre

  • This entrance is located at the front of the Visitor Centre.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 180cm.
  • The doors have a low colour contrast.
  • There is a second set of double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is step-free access via a slope as you enter.
  • The slope has a steep gradient.

Getting Around

  • Access View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via slopes: most of the outdoor walkways are sloped.
    • There is a steep slope to access the toilets in the courtyard.
    • There is a ramp to access the Changing Places facility.
  • Circulation View
    • There are manual doors along circulation routes.
    • Access throughout may include uneven surfaces.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: benches.
    • Lighting levels were even at the time of the survey.

Ticketing

  • Location View
    • The reception is located straight ahead, on entering the Visitor Centre.
    • The distance from the entrance to the Visitor Centre is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to reception.
    • The height of the reception desk is 91cm.
    • There is not a lowered section at the desk.
    • The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is patterned.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Farm Shop

  • Access to the Shop View
    • The Farm Shop is located in the same area as the ticketing desk.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the shop.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • Some aisles did have obstructions at the time of the survey, these included: product displays.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
    • The flooring is patterned.
    • There may be background noise.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Payment Counters and Checkouts View
    • The payment counter is located at the ticketing desk.
    • Signage is not provided for the counter.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Outdoor Seating Area

  • Location and Access View
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • The seating area is partially covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Furniture available in this area includes: picnic tables and adapted picnic tables.
    • The surface height of some of the tables/desks is suitable for wheelchair users.
    • The clear height under some of the tables/desks is suitable for wheelchair users.
    • There may be background noise in this area.

Play Area

  • About View
    • The following is available in this area: a playground.
  • Getting Around View
    • There are no footpaths.
    • Surface types include: wood bark.
    • There is seating available for people to rest.
    • There is step-free level access throughout all areas.
  • Playground View
    • The playground is accessed via a gate.
    • The width of the opening is 100cm.
    • The play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: sliding and climbing.
    • Routes around the play equipment are not firm and even.
    • Routes around the play equipment are at least 150cm wide.

Toilet with Adaptations (Courtyard - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the right hand side, after the play area.
    • The distance from the play area is 15m.
  • Route View
    • The most accessible route to the toilet has a steep slope.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 165cm (width) x 212cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 97cm (from the side of the toilet pan to the wall).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 88cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 110cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 87cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Places (Right Hand Transfer)

  • Location and Access View
    • The Changing Places facility surveyed is located through the gate to the right hand side of the Visitor Centre, then on the right.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the Visitor Centre is 18m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
    • There is step-free access via ramp into the facility.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide.
    • There is a handrail on the right going up.
    • There is not any signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 114cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 246cm (width) x 447cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 105cm (from the side of the toilet pan to the wall).
    • The lateral transfer space on the right is 105cm (from the side of the toilet pan to the wall).
    • There is a lever flush for the toilet.
    • The flush is on the right as you face the toilet.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 88cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 195cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There are paper towels for drying hands.
    • A wide paper roll dispenser is not available.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • A privacy screen is not available.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

The Animal Barns and Pens

  • The area is both indoors and outdoors.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes: some of the walkways are sloped.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor colour contrast varies between low and high.
  • The following may be experienced here: strong smells and lighting effects.
  • There may be background noise in this area.
  • Display information includes: pictorial and information boards.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: picnic tables.
  • Some of the areas have uneven surfaces.
  • Some areas may be muddy, depending on the weather.

The Farm Trail and Animal Contact Zone

  • About View
    • The following is available in this area: farmland.
  • Getting Around View
    • There are unsurfaced paths/trails throughout.
    • Path or trail surfaces consist of: compact gravel, compact earth and uncompacted earth (muddy).
    • The majority of the unsurfaced footpaths are wide enough for wheelchair users.
    • There are seats situated along the paths for people to rest.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via slopes: some of the walkways.

Entrance (The Natural Play Barn)

  • This entrance is located at the front of the play barn.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 166cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 166cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a third set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 166cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

The Natural Play Barn Cafe

  • Location and Access View
    • The cafe is located on the left hand side, as you enter the play barn.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • This area has a counter where food and drink can be ordered.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located on the left, as you enter the cafe area.
    • There is step-free level access to the counter.
    • The height of the counter is 99cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 77cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • The payment machine is portable.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are not available.
    • The following dietary requirements can be catered for: dairy free, vegetarian and vegan.
    • The following are available: takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
    • Only drinks and pre-packed snacks are served in the cafe.

Group Room - The Natural Play Barn

  • The room is located to the right hand side of the play area.
  • The distance from the play area is 4m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 95cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: benches.
  • Furniture available in this room includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Toilet with Adaptations (The Natural Play Barn - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located within the female standard toilets on the right hand side, as you enter the play barn.
    • There is also a toilet with adaptations within the male standard toilets.
    • The distance from the first entrance door is 4m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 161cm (width) x 221cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 94cm (from the side of the toilet pan to the wall).
    • There is a wall sensor flush for the toilet.
    • The flush is on the non transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a twist/turn mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wash basin mounted soap dispenser.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 98cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.