Access Guide
Overview
-
About
View
- Forge Mill Farm is a working farm with play barn, cafe and trails, set within the Sandwell Valley Country Park.
- Facilities available in the venue include: play barn, classroom/room hire, working farm and animal barns, outdoor play area, picnic areas, cafe and trails.
- View information on opening times.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Sandwell and Dudley.
- The nearest Metro station is The Hawthorns.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: most of the outdoor walkways are sloped.
- There is a steep slope to access the toilets in the courtyard.
- There is a ramp to access the Changing Places facility.
- There are manual doors along circulation routes.
- Access throughout may include uneven surfaces and narrow walkways.
-
Getting Help and Assistance
View
- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Sensory Walking, First Aid and Fire Safety.
Parking
-
Car Park
View
- The car park is located in front of the entrance to Forge Mill Farm.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 7 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 440cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 6m from the entrance to Forge Mill Farm.
- The most accessible route from the Blue Badge parking has a slight slope.
- Doors are held open along the most accessible route.
- This route has uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- Parking is free for Blue Badge holders but not all users.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 3 toilets with adaptations.
- The toilets with adaptations are located in the courtyard and 2 in the play barn.
- All toilets with adaptations have a right hand transfer space.
- Female and male step-free standard toilet facilities are located in the courtyard and in the play barn.
-
Changing Places Facilities
View
- Changing Places facilities are located through the gate, to the right hand side of the Visitor Centre.
-
Changing Facilities
View
- Parent and baby changing facilities are located within the toilets with adaptations in the courtyard and in the play barn.
Access from the Car Park to the Visitor Centre
- The most accessible route has step-free access via a slope.
- The slope gradient varies between slight and steep.
- This route has uneven surfaces.
Entrance to the Visitor Centre
- This entrance is located at the front of the Visitor Centre.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 180cm.
- The doors have a low colour contrast.
- There is a second set of double manual doors.
- The doors are permanently held open.
- The width of the opening is 180cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a steep gradient.
Getting Around
-
Access
View
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: most of the outdoor walkways are sloped.
- There is a steep slope to access the toilets in the courtyard.
- There is a ramp to access the Changing Places facility.
-
Circulation
View
- There are manual doors along circulation routes.
- Access throughout may include uneven surfaces.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: benches.
- Lighting levels were even at the time of the survey.
Ticketing
-
Location
View
- The reception is located straight ahead, on entering the Visitor Centre.
- The distance from the entrance to the Visitor Centre is 5m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access to reception.
- The height of the reception desk is 91cm.
- There is not a lowered section at the desk.
- The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is patterned.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Farm Shop
-
Access to the Shop
View
- The Farm Shop is located in the same area as the ticketing desk.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the shop.
-
Shop
View
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- Some aisles did have obstructions at the time of the survey, these included: product displays.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- The flooring is patterned.
- There may be background noise.
- Lighting levels were even at the time of the survey, with unshaded light sources.
-
Payment Counters and Checkouts
View
- The payment counter is located at the ticketing desk.
- Signage is not provided for the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Outdoor Seating Area
-
Location and Access
View
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
-
Seating Area
View
- The seating area is partially covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Furniture available in this area includes: picnic tables and adapted picnic tables.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
Play Area
-
About
View
- The following is available in this area: a playground.
-
Getting Around
View
- There are no footpaths.
- Surface types include: wood bark.
- There is seating available for people to rest.
- There is step-free level access throughout all areas.
-
Playground
View
- The playground is accessed via a gate.
- The width of the opening is 100cm.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: sliding and climbing.
- Routes around the play equipment are not firm and even.
- Routes around the play equipment are at least 150cm wide.
Toilet with Adaptations (Courtyard - Right Hand Transfer)
-
Location
View
- The toilet surveyed is located on the right hand side, after the play area.
- The distance from the play area is 15m.
-
Route
View
- The most accessible route to the toilet has a steep slope.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 82cm.
- The door has a sliding bolt lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 165cm (width) x 212cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 97cm (from the side of the toilet pan to the wall).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 51cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 110cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Changing Places (Right Hand Transfer)
-
Location and Access
View
- The Changing Places facility surveyed is located through the gate to the right hand side of the Visitor Centre, then on the right.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the Visitor Centre is 18m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free access via ramp into the facility.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There is a handrail on the right going up.
- There is not any signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 114cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 246cm (width) x 447cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
-
Toilet Details
View
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 105cm (from the side of the toilet pan to the wall).
- The lateral transfer space on the right is 105cm (from the side of the toilet pan to the wall).
- There is a lever flush for the toilet.
- The flush is on the right as you face the toilet.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 88cm from the floor.
-
Changing Bench and Hoist Details
View
- The changing bench is free standing and height adjustable.
- The length of the changing bench is 195cm.
- The facility hoist is powered overhead and accesses all areas.
-
Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 95cm from the floor.
- There are paper towels for drying hands.
- A wide paper roll dispenser is not available.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
The Animal Barns and Pens
- The area is both indoors and outdoors.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: some of the walkways are sloped.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor colour contrast varies between low and high.
- The following may be experienced here: strong smells and lighting effects.
- There may be background noise in this area.
- Display information includes: pictorial and information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: benches.
- Furniture available in this area includes: picnic tables.
- Some of the areas have uneven surfaces.
- Some areas may be muddy, depending on the weather.
The Farm Trail and Animal Contact Zone
-
About
View
- The following is available in this area: farmland.
-
Getting Around
View
- There are unsurfaced paths/trails throughout.
- Path or trail surfaces consist of: compact gravel, compact earth and uncompacted earth (muddy).
- The majority of the unsurfaced footpaths are wide enough for wheelchair users.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: some of the walkways.
Entrance (The Natural Play Barn)
- This entrance is located at the front of the play barn.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 166cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 166cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a third set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 166cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
The Natural Play Barn Cafe
-
Location and Access
View
- The cafe is located on the left hand side, as you enter the play barn.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- This area has a counter where food and drink can be ordered.
-
Order and Payment
View
- The service counter was surveyed.
- The counter is located on the left, as you enter the cafe area.
- There is step-free level access to the counter.
- The height of the counter is 99cm.
- There is a lowered section at the counter.
- The height of the lowered section is 77cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
-
Seating Area
View
- The payment machine is portable.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
-
Service
View
- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are not available.
- The following dietary requirements can be catered for: dairy free, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
- Only drinks and pre-packed snacks are served in the cafe.
Group Room - The Natural Play Barn
- The room is located to the right hand side of the play area.
- The distance from the play area is 4m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 95cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: benches.
- Furniture available in this room includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Toilet with Adaptations (The Natural Play Barn - Right Hand Transfer)
-
Location
View
- The toilet surveyed is located within the female standard toilets on the right hand side, as you enter the play barn.
- There is also a toilet with adaptations within the male standard toilets.
- The distance from the first entrance door is 4m.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 85cm.
- The door has a sliding bolt lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 161cm (width) x 221cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 94cm (from the side of the toilet pan to the wall).
- There is a wall sensor flush for the toilet.
- The flush is on the non transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin has a twist/turn mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wash basin mounted soap dispenser.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 98cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 89cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
