You are on Overview. Skip to the next section.

Overview

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• About View
  • The Red House Glass Cone is a Grade II* listed glass cone and museum, located in Wordsley in the West Midlands.
  • Facilities available in the venue include: exhibitions, venue hire, cafe, artisan craft studios, Victorian tunnels and canal-side seating area.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Stourbridge Junction.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the temporary exhibition space on the first floor.
  • The following areas have step-free access via ramps: the cafe, the tunnels and some of the routes in the exhibition.
  • Doors are held open along circulation routes.
  • Access throughout may include uneven surfaces and narrow walkways.
  • The ground floor and first floor can be accessed via a platform lift.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located to the left hand side of the reception desk in the Visitor Centre.
  • The toilet with adaptations has a right hand transfer space.
  • Female and male step-free standard toilet facilities are located to the left hand side of the reception desk in the Visitor Centre and near the canalside seating.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located across the road from the Museum.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 450cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 110cm.
  • The nearest designated bay is 30m from the main entrance to the Museum.
  • The most accessible route from the Blue Badge parking has slight slopes.
  • This route has uneven surfaces.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located at the front of the Museum.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 88cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • The first floor of the exhibition has step-free access via platform lift only.
• Circulation View
  • There are manual doors along circulation routes.
  • Access throughout may include uneven surfaces and narrow walkways.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests and benches.
  • Lighting levels vary due to the size of the space.

You are on Reception, Shop and Visitor Centre. Skip to the next section.

Reception, Shop and Visitor Centre

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• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are under 120cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • There may be background noise.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Payment Counters and Checkouts View
  • The payment counter is located at the reception counter.
  • Signage is not provided for the counter.
  • The height of the counter is 77cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Education Room. Skip to the next section.

Education Room

• The room is located to the far right hand side of the Visitor Centre.
• The distance from the entrance is 12m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 93cm.
• The door has a low colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor colour contrast varies between low and high.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• The surface height of the tables/desks is not suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles and a wash basin.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location View
  • The toilet surveyed is located to the left hand side of the Visitor Centre.
  • The distance from the main entrance is 10m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a low colour contrast.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 200cm (width) x 244cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 81cm (from the side of the toilet pan to the wall).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 91cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 92cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 97cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 104cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Platform Lift to the First Floor. Skip to the next section.

Platform Lift to the First Floor

• The lift surveyed is located through the door to the far left hand side of the Visitor Centre.
• The distance from the entrance is 20m.
• The most accessible route to the lift has step-free level access.
• There is a manual door along the most accessible route.
• This route has narrow walkways.
• This lift is an enclosed platform lift.

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• Enclosed Platform Lift View
  • The ground floor and first floor can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 500kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 150cm (width) x 113cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • The lift is slow moving.
  • Internally the lift has: a list of floor services/facilities and a visual floor indicator.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the left hand side of the platform lift.
• The ground floor and first floor can be accessed by these stairs.
• There is a single manual door to access the stairwell.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 23cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is see-through pvc on the stairs, giving the illusion of open step risers.

You are on First Floor Exhibition Space - Stuart Gallery, Viewing Gallery and Temporary Exhibition. Skip to the next section.

First Floor Exhibition Space - Stuart Gallery, Viewing Gallery and Temporary Exhibition

• The area is indoors.
• There is step-free level access throughout the majority of areas.
• There is room for a wheelchair user to manoeuvre.
• The flooring is shiny.
• The walls and floor colour contrast varies between low and high.
• The following may be experienced here: lighting effects.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Display information includes: televisions/screens.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: coffee tables.
• Guided tours are available.
• There is step-free level access throughout the majority of the tour.
• The following areas have stepped access: the Temporary Exhibition.
• The tour also has uneven surfaces and narrow walkways.
• Wayfinding signage is not provided throughout the tour.

You are on Ground Floor Exhibition Space. Skip to the next section.

Ground Floor Exhibition Space

• The area is indoors.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via slopes or ramps: one of the door thresholds has a ramp and some areas have slight slopes.
• There is room for a wheelchair user to manoeuvre.
• Some flooring is shiny and patterned.
• The walls and floor colour contrast varies between low and high.
• The following may be experienced here: lighting effects.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Display information includes: audio description, information boards and televisions/screens.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.
• Furniture available in this area includes: picnic tables.
• Guided tours are available.
• There is step-free level access throughout the majority of the tour.
• The following areas have step-free access via slopes or ramps: one of the door thresholds has a ramp and some areas have slight slopes.
• The tour also has uneven surfaces and narrow walkways.
• Wayfinding signage is not provided throughout the tour.

You are on Studio 4 - Craft Room. Skip to the next section.

Studio 4 - Craft Room

• The room is located to the far left hand side of the Courtyard.
• The distance from the door to access the Courtyard is 20m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• This route has uneven surfaces and narrow walkways.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 79cm.
• There is a small lip on the threshold of the opening.
• The door has a low colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor colour contrast varies between low and high.
• Seating available in this room includes: stools.
• Furniture available in this room includes: tables.
• The surface height of the tables/desks is not suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Outdoor Seating Area - The Courtyard. Skip to the next section.

Outdoor Seating Area - The Courtyard

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• Location and Access View
  • The Courtyard is to the rear of the Visitor Centre.
  • The most accessible route has step-free level access.
  • There are manual doors along the most accessible route.
  • This route has uneven surfaces and narrow walkways.
  • There is step-free level access to this area.
• Seating Area View
  • The seating area is both inside and outside.
  • The outdoor seating area is uncovered.
  • There is step-free level access throughout the majority of the seating area.
  • There is step-free access by slope to some areas of the Courtyard.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the function/event.

You are on Outdoor Seating Area - Canalside. Skip to the next section.

Outdoor Seating Area - Canalside

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• Location and Access View
  • The Canalside seating is located beyond the ground floor exhibition, at the rear of the Visitor Centre and Cone.
  • The most accessible route has steep slopes.
  • There is a manual door along the most accessible route.
  • This route has uneven surfaces and narrow walkways.
  • There is step-free access via a slope to this area.
  • The slope has a slight gradient.
  • There is an opening without doors.
• Seating Area View
  • The seating area is uncovered.
  • There is step-free level access throughout the majority of the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: tables.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There may be background noise in this area.

You are on The Tunnel. Skip to the next section.

The Tunnel

• Access to The Tunnel is either via very steep and uneven steps inside the Cone, or via a very steep and uneven slope in the Canalside area.
• There is step-free access via a slope to this area.
• The slope has a steep gradient.
• There is no signage on or near the entrance.
• There is a single manual door.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The door has a medium colour contrast.
• There is step-free level access throughout the majority of areas.
• There are no doors along circulation routes in this area.
• Access throughout may include uneven surfaces and narrow walkways.
• There is not room for a wheelchair user to manoeuvre.
• The walls and floor have a low colour contrast.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Area signage is not provided.
• Wayfinding signage is not provided.
• Lighting levels were low at the time of the survey.

You are on Most Accessible Entrance to The Cone. Skip to the next section.

Most Accessible Entrance to The Cone

• This entrance is located to the right hand side of the Visitor Centre.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 150cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 120cm.
• The doors have a low colour contrast.
• There is step-free access via a slope as you enter.
• The slope has a steep gradient.

You are on The Cone. Skip to the next section.

The Cone

• The area is indoors.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via slopes: most of the floor inside The Cone.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor have a low colour contrast.
• The following may be experienced here: lighting effects.
• There may be background noise in this area.
• Lighting levels were low at the time of the survey.
• Display information includes: information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.
• Furniture available in this area includes: coffee tables.
• Guided tours are available.
• There is step-free level access throughout the majority of the tour.
• The following areas have stepped access: The Tunnel.
• The tour also has uneven surfaces.
• Wayfinding signage is not provided throughout the tour.

You are on The Cafe. Skip to the next section.

The Cafe

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• Location and Access View
  • There are no doors to open along the most accessible route.
  • There is step-free access via a portable ramp into this area.
  • The ramp has a steep gradient.
  • The ramp is under 75cm wide.
  • This is one step into this area.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • The height of the step is 25cm.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 89cm.
  • The door has a low colour contrast.
  • This area has a counter where food and drink can be ordered.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located straight ahead, as you enter the cafe.
  • There is step-free level access to the counter.
  • The height of the counter is 93cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • The payment machine is portable.
  • The seating area is both inside and outside.
  • The outdoor seating area is uncovered.
  • There is step-free level access throughout the majority of the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs without armrests, sofas and benches.
  • Furniture available in this area includes: tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is not available.
  • Menus are handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.